The context in which the Department of Veterans’ Affairs (DVA) operates is changing. Younger clients, changing demographics, differing needs and expectations, and technological advances mean new ways of doing business. As part of its overall strategic planning, DVA is presently developing a number of improved models of service delivery focused on meeting the needs of current client target groups.

DVA commissioned this study in 2011 to gain a better understanding of the experiences of reservists. The field-based component of the study consisted of face-to-face, semi-structured interviews with 39 ADF reservists, primarily from the Army with a smaller number from the Air Force. The text-based component centred on a review of the academic literature, as well as a review of historical documents and an inventory of support services available to reservists.

The study found that reservists vary in the way they understand their reservist identity. Some identify more with a ‘full-timer’ identity and feel a close connection with ADF membership and military skills, while some identify more as a ‘part-timer’ and place stronger emphasis on their civilian professional skills. The researcher found that the extent to which reservists identify with the ADF can affect outcomes including their health and wellbeing, cohesion with their unit and accessing of support services.

The reservists study has provided DVA with useful information about the experiences and needs of a sample of contemporary reservists. As a qualitative pilot study, the report is exploratory in nature. It does not quantify the extent to which the views expressed by the participants would be shared among reservists and reservist veterans more generally. Nevertheless, the report provides a useful understanding of issues experienced by the reservists interviewed and identified in the academic literature.

The report has informed DVA’s understanding of how reservists identify and the potential implications of this for DVA’s communication and engagement with reservists. It has also informed a focus on reservists in planning future DVA research. On 11 June 2014, the Government announced a joint DVA/Defence Transition and Wellbeing Research Programme which includes a nested study on reservists.

Reservists can access similar DVA support and services to those available to Permanent ADF members. For details on reservists’ entitlements, please see DVA website and/or the Claims for reservists. Reservists who are in doubt about what DVA services or support they could access are encouraged to contact DVA.

This literature review examines the evidence for the prevalence of risk-taking behavior by children of former or current military personnel. Risk-taking behavior is examined by focusing on the evidence for high-risk drinking, illicit drug use and pharmaceutical misuse, dangerous driving, unsafe sex, crime, delinquency and school absenteeism.

The aim of this Rapid Evidence Assessment (REA) was to investigate the efficacy of one-to-one online video counselling for the treatment of adults with mental health concerns and compare this treatment with traditional in-person counselling in terms of clinical outcomes, therapeutic alliance, client satisfaction and attrition.

The aim of this Rapid Evidence Assessment (REA) was to conduct a review of the scientific evidence regarding whether occupational exposures to jet fuels and specified solvents of most relevance to the military were associated with risks to the reproductive health of women.

The aim of this Rapid Evidence Assessment (REA) was to conduct a literature review of adverse sexual and reproductive health outcomes in men from occupational exposure to specified solvents relevant to the Australian military.

This report investigates technology and its use for physical and mental health programs.

The Technology Use and Wellbeing Report is one of the first studies worldwide to investigate the use of the internet and new and emerging programs and technologies that support the wellbeing and mental health of serving and ex-serving military members. Specifically, this report investigates technology and its use for physical and mental health programs, including implications for future health-service delivery in the ADF and veteran community.

This report is part of the Transition and Wellbeing Research Programme, which is the most comprehensive study undertaken in Australia on the impact of military service on the mental, physical and social health of serving and ex-serving ADF members and their families. The Programme is made up of three studies, with this report comprising part of the Mental Health and Wellbeing Transition Study. The other two studies are Impact of Combat and Family Wellbeing.

The Strategic Research Framework (SRF) sets out the principles, objectives and priorities for DVA to facilitate research and evaluation in areas of special strength or need as identified in priority research areas. Research and analysis help to identify emerging issues facing the veteran and defence communities and their families, and are integral to developing effective departmental policy, shaping service delivery responses, and evaluating programs and pilots.

This report was funded by the Department of Veterans’ Affairs to assess available literature on the psychological and vocational outcomes of delivering support services to the families of veterans at times of high family stress. The review considered interventions being provided to veterans in Australia, and other English speaking countries who may have similar veteran experiences.  

The literature review was undertaken in the context of the growing body of research and policy evidence suggesting that veterans can be challenged by transition from the Australian Defence Force (ADF) into civilian life, with a consequential direct negative impact on the wellbeing of the veteran and family members. The aim of this literature review was to examine available peer reviewed research regarding the support available to families of veterans in order to inform the establishment of a policy framework.

• The review yielded 34 results, primarily considering the experiences of veterans and their families in the United States. The absence of peer-reviewed literature from New Zealand, Canada and the United Kingdom highlights that this topic is one that is still in its infancy.
• Overall, studies indicated that family involvement in care was most definitely a contributing factor to veterans achieving positive psychological and interpersonal outcomes. The review noted that younger veterans, in particular, liked the message of family involvement, the use of digital support tools and therapy that accommodated childcare needs.
• While the literature highlights some potential programs which could assist Australian veterans and their families, including online education tools for adults and children, the need for further research in this area is apparent, specifically in the Australian context.

The Review of PTSD Group Treatment Programs was undertaken by the Centre for Military and Veterans’ Health (CMVH) to ensure that services offered to clients of the Department of Veterans’ Affairs (DVA) were evidence-based and met the needs of both older and contemporary veteran cohorts.

This review came about following a recommendation out of the Independent Study into Suicide in the Ex-Service Community, undertaken by Professor David Dunt in 2009 comprised two phases. The first was a literature review of evidence-based best practice treatment for PTSD.

The second phase critically reviewed PTSD programs offered by providers contracted to DVA. This included the process of referral, the programs themselves, discharge planning and follow-up.

The report offers guidance on the next phase of group treatment programs and DVA will work closely with providers and the Australian Centre for Posttraumatic Mental Health to ensure treatment programs better met the needs of contemporary veterans. Changes to programs will only be implemented where more effective treatment and improved treatment outcomes for participants will be achieved.