Providers

The Department of Veterans’ Affairs (DVA) provides information and support to providers of health and support services for current and former serving members and their families and carers. This section provides information to assist service providers from a range of disciplines to manage the health of those they care for in a coordinated way which achieves positive outcomes.

Follow the page links to access more comprehensive information or browse our resources, publications, links and factsheets. 

• Allied health professionals
  • Guidelines for providing exercise physiology services to DVA clients
  • Notes for allied health providers
  • Optical dispensing and pharmaceutical services
• Becoming a DVA Service Provider
• Community nursing
  • Exceptional Case Unit
  • Panel of community nursing providers
• DVA health cards
• Dental
• Doctors
  • Notes for Local Medical Officers (Medical Practitioners & Specialists)
• Fee schedules
  • Dental and Allied Heath fee schedules
  • GPs', LMOs' and Specialists' fee schedules
  • Software vendor files
• Hospitals
  • Rural enhancement initiative public hospital listing
• How to claim
• DVA Provider News
• Notes for providers
  • Notes for allied health providers
  • Notes for Local Medical Officers (Medical Practitioners & Specialists)
• Online Training and Mental Health Resources
• Pharmacists
• Provider Programmes
  • Coordinated Veterans Care
  • Dose Administration Aid (DAA) Service
  • In-Home Telemonitoring for Veterans Trial
  • Rehabilitation Appliances Program (RAP)
  • Transport for medical treatment
  • Veterans' Home Care
  • Veterans' MATES
• RAC Terms of Reference
• Rehabilitation service providers
• Services requiring prior approval

Provider feedback

If you have any ideas or suggestions how we could improve the service provider site please email us: providerengagement@dva.gov.au

Factsheets

Health Provider Factsheets

• HIP01 How to become a DVA health provider
• HIP06 Information for Community Nursing providers
• HIP40 Providers - Hospital Admission and Discharge
• HIP72 Providers - Rehabilitation Appliance Program
• HIP80 Transport information for health providers
• HIP90 Optical Coherence Tomography

Publications - health

• Veteran’s and Veteran’s Families Counselling Flyer
• Men’s Health Peer Education Magazine
• Strongyloides information booklet
• Guide to motorised scooter safety
• 'Choose Health: Be Active' booklet

Veteran health resources

• At Ease is a DVA resource designed to assist veterans to manage mental health; includes provider training resources.
• Veteran’s Medicines Advice and Therapeutics Education Service provides information about managing medicine use in the veteran community
• My Health Record is a digital summary of key health information that, with your veteran’s consent, can be shared with participating healthcare providers.  More information is available on the My Health Record website and in the Minister for Health’s press release.

Health and ageing

• Keeping you SAFE in the rider's seat 
  This booklet provides important safety advice and information about the purchase, operation and maintenance of a motorised scooter. 
   
• Alzheimer's Australia website. Information for people with dementia, their families and carers. 
   
• Planning Ahead Kit 
  Information to help veterans and their families prepare for bereavement.

Carers

• Back to Basics 
  Handy hints for carers to help prevent back injury.
   
• Carers booklet
  A booklet developed to assist carers – providing information about specific services through DVA and within the community. 

Mental health

• Mental health information and resources

Health-related useful links

• Alzheimer's Australia
• AMA
• Anzac Research Institute
• Australian Caption Centre
• Australian Centre for Posttraumatic Mental Health
• Australian Dental Association
• Australian Private Hospitals Association
• Australian Society of Anaesthetists
• Black Dog Institute 
• Centre for Rural & Remote Mental Health 
• Exercise & Sports Science Australia (ESSA)
• Grieflink (NALAG South Austrlia Inc.) 
• Health Communication Network (HCN) 
• Healthdirect
• International Pharmaceutical Federation 
• Lions Australian prostate cancer website 
• Optometrists Association Australia 
• Pharmacy Guild of Australia 
• Pharmacy Net 
• Pharmaceutical Society of Australia 
• Quality Use of Medicines 
• Society of Hospital Pharmacists of Australia 
• Victorian Pharmacy Authority