Accessing the Aged Care Support Services Survey

The Accessing Aged Care Support Services Survey seeks to understand your experience accessing aged care services and supports, as well as how DVA can better support you, and gather ideas for improvement.

The survey takes around 10 minutes to complete, depending on your answers.

Before commencing the survey, you might like to note the key points below:

• Participation is entirely voluntary.
• The collection and storage of data from this survey is in accordance with the Australian Privacy Principles.
• De-identification of data is undertaken in accordance with guidance provided by the Office of Australian Information Commissioner.
• The first section of this survey asks for demographic information. This is to assist DVA in understanding how different groups within the veteran community rate their experiences.  

DVA is not collecting respondents contact details and therefore unable to follow up on any concerns or complaints you may raise when completing this survey. For more information on raising concerns, visit the How to raise a concern webpage.

Other pages we think may interest you

• Help accessing aged care services
• Aged care resources