Veterans may be eligible for a range of concessions offered by state, territory and local governments to help reduce the cost of everyday services such as electricity, vehicle registration, public transport and council rates.
Access and eligibility can vary, depending on your location and individual circumstances and is often determined by the state, territory and local governments that facilitate the discounts. *
Some concessions require specific disability entitlements or impairment points related to overseas war service. Veterans can use their DVA cards, Centrelink Confirmation eService or DVA letters to prove eligibility for concessions.
If you need a DVA letter to verify your eligibility (confirm your DVA status including any impairment points resulting from warlike service), you can download one from your MyService account or by calling 1800 VETERAN (1800 838 372).
Veterans are encouraged to check their respective state or territory websites for more information. Visit www.dva.gov.au/discounts for links to state and territory government concession websites.
*Veterans receiving income support must notify DVA of address changes to update their Veteran File Number and card. Those not receiving income support may also apply for updated cards to access state-specific concessions. If you’ve recently moved interstate and didn’t let us know, you may find that your Veteran File Number doesn't match the prefix used in your new state (V for Victoria, N for New South Wales etc.). In this case, you can ask DVA to issue you a new number or request that the concession provider use your Unique Identification Number (UIN) instead. Your UIN is available on DVA correspondence and, on your Pensioner Concession Card.