Provider integrity

Our priority is to ensure veterans and families of veterans receive the support and care they deserve

Our role is to protect the veteran support system from misuse. Delivering on this purpose depends on strong partnerships and a shared commitment to integrity across the entire veteran support system.

Veteran support starts with integrity

Our principles and expectations put veterans first, build integrity into our systems and safeguard public resources. If you deliver, enable or manage services or funding connected to our programs, these apply to you.

Most providers operate with professionalism and deliver excellent care, and we value your contribution.

Report an integrity concern

Information from our community, including DVA staff, veterans and families of veterans, and providers is important in helping us to detect wrongdoing. Raising concerns early helps us protect veterans and strengthen the system that supports them.

If you suspect wrongdoing, please report it to us via:

• Webform: Report an integrity concern
• Email: integrity@dva.gov.au
• Phone: 1800 838 372

You can remain anonymous and every report is taken seriously. The information you provide will help ensure the integrity of the veteran support system.