Updated Rehabilitation Appliances Program (RAP) guidelines and forms

The Department of Veterans’ Affairs (DVA) has made a number of changes to the Rehabilitation Appliances Program (RAP) National Guidelines

28 October 2020

A person sitting in a wheelchair with a dog

RAP provides aids, appliances and modifications that support veterans to minimise the impact of disabilities, enhance quality of life, and maximise independence when undertaking daily living activities.

The updates to the RAP National Guidelines provide additional information for health providers on eligibility, the prior approval process and supporting documentation, and step by step instructions on how to request an item.

To date the following guidelines have been revised::

  • Adjustable electric beds
  • Assistive communication devices
  • Assistive listening devices
  • Assistance dogs (includes psychiatric assistance dogs)
  • Closed circuit television
  • Continence products
  • Electric recliner chairs

The remaining guidelines will be updated shortly.

DVA is also updating a number of RAP forms for ordering and assessment, to ensure key information is captured. Please keep an eye out on the RAP forms web page. To date, the following forms have been revised.

  • D9199 - Personal response systems (PRS)
  • D9356 - Request for an assistance dog

Further information:

DVA website – RAP National Guidelines and forms

RAP Provider Line – 1800 550 457

RAPGeneralEnquiries [at] dva.gov.au.

Related articles:

DVA Provider News - Improved DVA website resources and content for providers