The Department of Veterans’ Affairs (DVA) continues to process outstanding claims as quickly as possible, to deliver much needed help to veterans and families sooner.
As part of our commitment to routinely, publicly, and meaningfully reporting on claims processing progress, each month DVA releases updated data via the claims processing page.
A snapshot of May 2026:
- DVA received 8,979 claims in May bringing the total for the financial year to date (FYTD) to 98,799 claims – 7.3 per cent higher than the same period last year.
- DVA made 7,042 determinations and has finalised 85,573 claims in the FYTD, 8.6% per cent less than the equivalent period last year.
- 70,344 claims were with an officer for processing, and 31,316 claims were yet to be allocated for processing.
- The average time taken to process a MRCA IL claim was 361 days in the 2025-26 FYTD (1 July 2025 to 31 May 2026), compared to 311 days in the corresponding 2024-25 FYTD.
Please contact us or an advocate if you have any questions about submitting a claim. More information about making a claim for a service-related condition and eligibility for benefits and payments is available on the DVA website.