DVA is changing the timeframe for submitting claims for payment of DVA-funded health services.
From 1 July 2027, the timeframe for submitting a claim will reduce from 2 years to 1 year from the date the service was provided.
The change will align DVA’s timeframes with Medicare bulk billing arrangements, delivering greater consistency for providers across both schemes and improving the integrity of the system as older claims can be difficult to verify.
The change will have minimal impact on providers, as the vast majority of claims are already submitted within one year.
What do providers need to do?
Providers should make sure their claiming, reconciliation and audit practices allow claims to be submitted within 1 year from date of service.
Providers with outstanding claims for services delivered before 1 July 2026 should submit these as soon as possible and before 1 July 2027. Any claims older than 1 year will be subject to the existing late lodgement process.
DVA will provide further information and practical guidance to providers ahead of implementation to support a smooth transition. We are communicating this change early so providers have time to prepare and make any necessary changes to their business and claiming processes.
How will this change affect veterans?
This change will not impact veterans and families of veterans.
For more information, please visit the claims window change webpage.