A new form is available for health providers to request adjustments to DVA claims where the original date of service is less than 2 years old.
The new Application for the Department of Veterans’ Affairs claim adjustment form (DB021) should be used when a previously submitted DVA claim requires correction or updating.
Available on the Services Australia website, providers can use this form to request adjustments where:
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information was missing from the original claim
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an incorrect item number was claimed
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claim details need to be adjusted
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another amendment is required to ensure the claim is processed correctly.
The DB021 form can be used for claim adjustments relating to:
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allied health services
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medical or specialist services
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hospital services
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community nursing services
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nursing home services.
The introduction of a standardised form replaces informal claim adjustment requests submitted on practice letterheads and helps avoid confusion with the Voluntary acknowledgement of incorrect payments (MO057) form, which is used for recovery-related matters.
Visit the Services Australia website to access the DB021 form.
For more information about DVA claim adjustments, refer to the instructions on the form or contact the Health Professionals line on 1300 550 017, Monday to Friday, 8:30 am to 5:00 pm (AEST).