If you’re considering making a claim with DVA, all the information you need is freely available on the Department’s website.
The claims web page and video provide clear, step-by-step guidance on how to make a claim for a service-related condition, including information about eligibility, the types of claims you can make, and what evidence may be required.
The web page also answers frequently asked questions and provides guidance on how to use MyService, the easiest and fastest way to lodge a claim.
If you prefer face-to-face support, DVA has options to help you process claims confidently:
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Call 1800 VETERAN (1800 838 372) and speak to a DVA staff member.
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Register for free, personalised support through DVA’s Claims Lodgement Assistant program.
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Visit a Veterans’ Access Network office to get in person help with lodging your claim. Use the location finder to find your nearest office.