Having a digital version of your Veteran Card is a convenient way to keep it with you wherever you go. You can access it on your mobile device, making it easy to use even if you don’t have your physical wallet with you.
Digital and physical cards provide the same information, and health providers can use them the same way to deliver DVA funded medical and mental health treatment, as well as prescription medicines in Australia. States, Territories and businesses may also offer concessions and benefits to Veteran Card holders.
We recommend adding your Veteran Card to your myGov app. Although you can access your card on MyService using a browser, it is quicker and more convenient to use the app when you’re out and about.
Once set up, you’ll be able to access your accepted conditions through the Veteran Card in the myGov app. This can make it easier to access services and provide information to health providers and obtain concessions. From your Veteran Card details in the myGov app, select ‘Manage your card’ to continue to MyService to find your list of accepted conditions.
To get started, you’ll need to add it to the myGov wallet - a feature within the myGov app. Check out the video for step-by-step instructions:
You can also follow these steps:
- Make sure you have:
- a DVA Veteran Card issued in your name
- a smart phone or other smart device
- a DVA MyService account linked to myGov. If you don't already have a myGov account, you can create one at my.gov.au.
- Download the myGov app on your smart phone or other device and sign in,
- From the home screen of the myGov app, go to ‘Wallet’ and select the ‘+’ symbol to add a new card.
- Select ‘Veteran card’ from the available list.
- Review consent information and select ‘I agree’ to add your card to the wallet.
Using your digital Veteran Card
If you need to provide your Veteran Card details, tap the Veteran Card in the myGov wallet to view your card details and show them to a provider or organisation.
To access your accepted conditions
- Open the Veteran Card details screen
- Select ‘Manage your card’
- Continue to your list of accepted conditions.
For further information, access the FAQs on Veteran Cards in the myGov App.