Claims processing data – March 2026

The Department of Veterans’ Affairs (DVA) continues to process outstanding claims as quickly as possible, to deliver much needed help to veterans and families sooner.

As part of our commitment to routinely, publicly, and meaningfully reporting on claims processing progress, each month DVA releases updated data via the claims processing.

A snapshot of March 2026:

  • DVA received 9,528 claims in March bringing the total for the financial year to date (FYTD) to 80,806 claims – 8.1 per cent higher than the same period last year.
  • DVA made 8,350 determinations and has finalised 72,020 claims in the FYTD.
  • 66,787 claims were with an officer for processing, and 30,179 claims were yet to be allocated for processing.
  • The average time taken to process a MRCA IL claim was 352 days in the 2025-26 FYTD (1 July 2025 to 31 March 2026), compared to 301 days in the corresponding 2024-25 FYTD.

Please contact us or an advocate if you have any questions about submitting a claim. More information about making a claim for a service-related condition and eligibility for benefits and payments is available on the DVA website.