Claims processing data – February 2026

The Department of Veterans’ Affairs (DVA) continues to process outstanding claims as quickly as possible, to deliver much needed help to veterans and families sooner.

As part of our commitment to routinely, publicly, and meaningfully reporting on claims processing progress, each month DVA releases updated data via the claims processing.

A snapshot of February 2026:

  • DVA received 8,967 claims in February bringing the total for the financial year to date (FYTD) to 71,278 claims – 9.0 per cent higher than the same period last year.
  • DVA made 7,009 determinations and has finalised 63,670 claims in the FYTD, 2.4 per cent less than the equivalent period last year.
  • 65,661 claims were with an officer for processing, and 29,989 claims were yet to be allocated for processing.
  • The average time taken to process a MRCA IL claim was 349 days in the 2025-26 FYTD (1 July 2025 to 28 February 2026), compared to 298 days in the corresponding 2024-25 FYTD.

Please contact us or an advocate if you have any questions about submitting a claim. More information about making a claim for a service-related condition and eligibility for benefits and payments is available on the DVA website.