Evaluation of the Veterans’ Chaplaincy Pilot Program

The Veterans’ Chaplaincy Pilot Program (VCPP) was established by the Department of Veterans’ Affairs (DVA) to explore the value of delivering veterans’ chaplaincy for veterans and families at the time of and following transition from the Australian Defence Force.

DVA commissioned an independent evaluation of the VCPP to assess:

• the utilisation of veterans’ chaplaincy support services by transitioning veterans and their families
• the effectiveness of the program in terms of impact on the veterans and families and associated services.

The evaluation was intended to inform recommendations for DVA about the delivery of veterans’ chaplaincy services to veterans and families and enhance the governance of the services, as supported by DVA’s Program Management Framework, with a view to ensuring appropriate outcomes for the veteran community. It will also transfer learnings applicable to other DVA business areas that deliver veteran support services.