Investigating best practice approaches to the delivery of in-home domestic assistance

23 March 2026
Coversheet of publication - Literature review on best-practice approaches to in-home domestic assistance, including payment models

Literature review on best-practice approaches to in-home domestic assistance, including payment models

Overview

DVA commissioned La Trobe University to investigate literature on best practice in in-home domestic assistance programs in order to provide a contemporary evidence base to inform any future policy and program development aimed at improving DVA domestic assistance service offerings to veterans and families.

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Defence and Veteran Family Wellbeing Strategy and First Action Plan

18 March 2026
Defence and Veteran Family Wellbeing Strategy 2025-2030

Defence and Veteran Family Wellbeing Strategy and First Action Plan

Overview

The Defence and Veteran Family Wellbeing Strategy 2025-2030 has been developed to recognise the pivotal role families play in supporting current and former serving Australian Defence Force members. 

The Department of Defence and the Department of Veterans’ Affairs worked closely together to develop the Strategy and First Action Plan. This coordinated approach ensures that the impacts of service and related life events on families are managed, both during and after service, with appropriate fit-for-purpose policies, programs and support – now and in the future.

Over the next 5 years, this Strategy will guide how the Department of Defence (Defence) and the Department of Veterans’ Affairs (DVA) provide targeted support to Defence and veteran families. 

The Strategy outlines how families will be supported, reaffirms a commitment to understanding their needs, and prioritises stronger engagement and ongoing support to enhance their wellbeing.

The First Action Plan outlines the actions that Defence and DVA will initially take to achieve the Strategy’s objectives. Defence and DVA will update the Action Plan as actions progress, with the most current version available here.

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DVA Health Programs Evaluations Approaches Review Report (2023)

18 March 2026

DVA Health Programs Evaluations Approaches Review Report (2023)

Overview

The Department of Veterans' Affairs commissioned Ernst & Young to conduct a review of better practice approaches in the evaluation of health and wellbeing programs. The aim of the review was to provide recommendations regarding the existing types of evaluation occurring within health programs across Australia (e.g. process, impact, economic/value for money, fidelity, outcome), including the appropriate use of each type of evaluation. These recommendations help inform how the department can plan for and carry out evaluations to support the wellbeing of veterans and families.

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Horizon Scan: Mental Health and Wellbeing Service Delivery (2022)

18 March 2026

Horizon Scan Report

Overview

The Department of Veterans' Affairs commissioned the University of Newcastle via its College of Health, Medicine and Wellbeing – Centre for Brain and Mental Health Research, to conduct a Horizon Scan of mental health and wellbeing service delivery, with a specific focus on veterans and families. The objective of the Horizon Scan was to identify trends, threats, opportunities, drivers of change and alternative approaches for the department's Mental Health and Wellbeing Services Division (MHWSD) and the broader mental health, wellbeing and veteran and family support sectors, in order to inform the work of the MHWSD Service Review and Transformation Program.

The Horizon Scan was conducted between April and November 2022, and included consultation with representatives from the veteran community (including families), veteran support organisations, academia, government, and professional experts and organisations.

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Environmental Scan – Rehabilitation Way Forward (2022)

18 March 2026
Cover of Environmental Scan: Rehabilitation Way Forward

Summary Report

Overview

The focus of this review is the comparison of veteran rehabilitation offerings of the Five Eyes countries to understand where Australia's offerings sit in terms of focus, scope of services and eligibility in relation to comparable schemes.

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PTSD Assistance Dogs research trial

18 March 2026

Assistance Dogs Trial evaluation findings - Full report

Assistance Dogs Trial evaluation findings - Abridged

Overview

DVA funded a four-year research trial through La Trobe University, in partnership with the Centre for Service and Therapy Dogs Australia (CSTDA), to provide detailed guidance and evidence to support best practice in the use of psychiatric assistance dogs for veterans with PTSD. Evolution Research were engaged to conduct the independent evaluation of the Trial.

The Trial’s objective was to train, allocate and monitor assistance dogs as an adjunct to evidence-based treatment for veterans with PTSD, to determine the following outcomes: 

  • the clinical utility of using specifically-trained assistance dogs as an adjunct to evidence-based treatment for PTSD in a veteran population; 
  • the benefits of specifically-trained assistance dogs used by veterans with PTSD in decreasing related caregiver burden; and 
  • the key barriers and enablers for a possible future broader implementation of an assistance dog program of the type conducted under the Trial. 

The Trial evaluated the life experiences of 20 veterans with a diagnosis of PTSD through their journey of being paired with a specifically trained assistance dog. The veteran’s journey commenced at the time of recruitment and initial assessment, involvement in a comprehensive training program and matching of a dog to meet their unique needs. Following completion of the training program and preparedness the veteran received handover of their dog to live with them full time. 

Of the 20 veterans recruited, a total of 17 completed the Trial on 30 June 2022 and continue to live with their dog. The three veterans that did not complete the Trial voluntarily withdrew due to personal circumstances. Exit interviews to capture their experiences were conducted and noted in the evaluation report.

The Trial was successful in meeting its objectives and the evaluation findings and recommendations are being considered by DVA’s Psychiatric Assistance Dog Program for opportunities to enhance delivery of the Program.

The following comments were captured from trial participants and support persons during the evaluation and are included in the report

“I can’t express enough how much this program has been of benefit. I have little doubt that my service dog has saved my life” – Veteran John

“My wife says she “has the old me back”, my parents have commented on the change the dog has had on me, with comments such as…”we haven’t seen this bloke in 20yrs” – Veteran Brian

“I have more freedoms to do things that I like without feeling guilty or worrying about my husband. I cannot thank them enough for their dedication, patience and care shown to not only my husband but our entire family” - Support Person Jenny

“Conversations about difficult subjects have become approachable and easier. Our communication has improved in all aspects of our life” – Support Person Susan

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Dental and Allied Health Reforms

18 March 2026

DVA Alternative Funding Models for Allied Health Services for Veterans

DVA Treatment Cycle Evaluation Report

Overview

A reform package in the 2018–19 Budget provided funding to further improve our dental and allied health services through a number of initiatives.  Below are reports relating to the Treatment Cycle Evaluation and Desktop Analysis of Alternative Funding Models for Allied Health Services.

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The Tasmanian veteran needs assessment and wellbeing support service feasibility report

18 March 2026
Cover page of the Tasmanian veteran needs assessment and wellbeing support service feasibility report

the Tasmanian veteran needs assessment and wellbeing support service feasibility report

Cover page of Appendix 1: The project

Appendix 1: The project

Cover page of Appendix 2: Tasmania wellbeing support service study  Desktop review

Appendix 2: Tasmania wellbeing support service study — Desktop review

Cover page of Appendix 3: Consultation data

Appendix 3: Consultation data

Cover page of Appendix 4: Model feasibility

Appendix 4: Model feasibility

Overview

The Tasmanian Feasibility Study, commissioned by the Commonwealth and Tasmanian Governments, engaged with stakeholders, including veterans and their families, Ex-service Organisations and service providers to collect data on the current service delivery environment in Tasmania.

The study shows support for more accessible localised services for veterans and their families in Tasmania. 

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Risk factors for ex-serving defence personnel to enter corrective services systems

18 March 2026

Rapid Evidence Assessment

Overview

This Rapid Evidence Assessment investigates the research literature analysing the risk factors for ex-serving personnel entering corrective services systems in Australia and/or other relevant jurisdictions. The report examines and synthesises recent research evidence regarding risk factors for entry into corrective services systems by ex-serving personnel across the United States, the United Kingdom and Australia.

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Transition And Wellbeing Research Programme: Mental Health Prevalence and Pathways to Care Summary Report (2018)

13 March 2026
Overview

This report overviews and contextualises the Mental Health and Wellbeing Transition Study methodology, describes the study populations and presents the key findings from the first two technical reports of the Study, Mental Health Prevalence and Pathways to Care. The Mental Health and Wellbeing Transition Study is one of three studies that comprise the Transition and Wellbeing Research Programme.

 

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