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  • Access benefits

    • Access benefits

    • Claims and compensation for illness or injury

      • Claims and compensation for illness or injury

      • Making a claim for a service-related condition
      • What to expect after you have submitted a compensation claim
      • Claim processing times
      • Our commitment to you
      • What to know about multiple claims
      • Free services that may help you
      • Get treatment while you wait on a claim (PAMT)
      • Claims if you were injured after 30 June 2004
      • Claims if you were injured before 1 July 2004
      • Needs assessment
      • Attendant care
      • Claims for reservists
      • Claims for F-111 workers
      • Claims for certain submarine special operations
      • Claims for nuclear test or bomb site exposure
      • Claims for cadets and their officers and instructors
      • When and how to take legal action for compensation
      • Laws that cover claims
      • Household services
    • Find forms
    • Pensions and payments

      • Pensions and payments

      • Eligibility for benefits and payments
      • Service Pension overview
      • Crisis payment
      • Support when you cannot work
      • Benefits for prisoners of war and their dependants
      • Support for members of the British Commonwealth Occupation Force and people who served in Japan
      • Support for civilians and participants in the British nuclear tests
      • Financial help if you are blind
      • What changes your payments
      • Get help to buy property or find accommodation
      • Lump sum advance
      • Pension Bonus Scheme
      • Qualifying service
      • Allowances
      • Supplements
      • Proof of Identity
      • Ready reckoners
      • When we pay your pension and allowance
    • Payment rates

      • Payment rates

      • Summary of pension rates, limits and allowances
      • Income Support Payment rates
      • Compensation payment rates
    • Lodge an appeal

      • Lodge an appeal

      • Help to understand a decision
      • About the Veterans’ Review Board (VRB)
      • Administrative Review Tribunal
      • Request a review for income support decisions
      • Review of a MEPI decision
      • Appeal a transport decision
      • Appeal an allowance decision
      • Rehabilitation Appliances Program decisions
      • Compensation under VEA and MRCA pathway
      • Liability and compensation under the DRCA pathway
      • Legislation for reviews and appeals
    • Veteran Card

      • Veteran Card

      • Veteran White Card
      • Veteran Orange Card
      • Veteran Gold Card
      • Commonwealth Seniors Health Card
      • Pensioner Concession Card
      • Frequently asked questions - Veteran Card in myGov app
      • Video transcript - How to add your Veteran Card to the myGov wallet
    • About MyService

      • About MyService

      • MyService - Terms of use
      • MyService Privacy Collection Notice
      • How to download statements and letters
      • MyService Advocate Guide
  • What we help with

    • What we help with

    • Get urgent support

      • Get urgent support

      • Crisis contacts
      • Crisis payment
      • Crisis accommodation
      • Homelessness Support
      • Family & domestic violence help
      • Self harm & Intervention
      • Acute Support Package
    • Health support

      • Health support

      • Health services for the veteran community
      • General practitioner and medical specialist services
      • Hospital services
      • Allied health
      • Dental services
      • Hearing services
      • Diabetes services
      • Help for alcohol and drug problems
      • Veterans’ Health Check
      • Coordinated Veterans’ Care (CVC) Program — Information for veterans
      • Finding a health provider
      • MyMedicare for DVA Patients
      • Injury or health treatments
      • Veteran Card
      • Travel for treatment
      • Help to cover healthcare costs
      • Permanent Telehealth information for clients
    • Your mental wellbeing

      • Your mental wellbeing

      • Crisis contacts
      • Managing post-traumatic stress disorder (PTSD)
      • Non-Liability Health Care (mental health) for veterans
      • Mental health support services
      • Open Arms - Veterans & Families Counselling
      • Our Psychiatric Assistance Dog Program
      • Veterans’ Chaplaincy Pilot Program
      • Emerging and Adjunct Treatments for Common Mental Health Conditions Affecting Veterans: A Rapid Evidence Assessment
      • Psychedelic Assisted Psychotherapy (PAP) using MDMA or Psilocybin
    • Education and employment

      • Education and employment

      • Education Entry Payment
      • Veterans’ Vocational Rehabilitation Scheme (VVRS)
      • Support for students
      • Veteran Employment Program
    • Leaving the ADF and moving into civilian life

      • Leaving the ADF and moving into civilian life

      • Transition to civilian life
      • Sort your finances
      • Veterans' Chaplaincy Pilot Program
      • Veteran Support Office
    • Advocacy, representation & advice

      • Advocacy, representation & advice

      • What is a representative?
      • What is an advocate?
      • What is consent?
      • What is an ex-service organisation?
      • What to consider if you're looking for help?
      • Access to support services
      • Veteran Support Office
      • For advocates & ex-service organisations
      • Veterans’ and Families’ Hubs
    • Care at home and aged care services

      • Care at home and aged care services

      • Aged care resources & FAQs
      • Help accessing aged care services
      • Living independently
      • Short term care
      • Moving into and living in an aged care home
      • Carer support
      • Accessing the Aged Care Support Services Survey
      • Raising an aged care concern
      • The Aged Care Act 2024
    • Social support

      • Social support

      • Wellbeing and Support Program (WASP)
      • Run a Cooking for One or Two program
      • Veterans' and Families' Hubs
      • About Men’s Health Peer Education
      • DVA rehabilitation
      • The Community Support Team
      • Heart Health Program
      • Help for alcohol and drug problems
    • Vehicle costs and benefits

      • Vehicle costs and benefits

      • Motor Vehicle Compensation Scheme
      • Supply of cars or car parts GST-free
      • Vehicle Assistance Scheme
      • Motorcycle GST rebate scheme
      • Travel for treatment
    • Housing and home life

      • Housing and home life

      • Homelessness support
      • Housing and accommodation
      • Defence Service Homes loans
      • Defence Service Homes Insurance Scheme
      • Loans and insurance
      • Rent assistance
    • Discounts and concessions
    • Commonwealth and other allied veterans
    • Accessing Information

      • Accessing Information

      • Freedom of Information
      • Information Publication Scheme
      • Personal information requests
      • Access to Information FOI & PIR Frequently Asked Questions (FAQs)
    • Scams and fraud

      • Scams and fraud

      • Avoiding and reporting a suspected scams
      • Understanding and reporting fraud
    • Support For Indigenous Veterans
  • Recognition and Commemoration

    • Recognition and Commemoration

    • Australian Defence Veterans' Covenant
    • Apply for a certificate of appreciation
    • Records and military history

      • Records and military history

      • Education resources
      • Just Ask – Their story is your story
      • Military history and publications
      • About nominal rolls
      • Search for a war grave
      • Search for War Dead
    • Education resources

      • Education resources

      • Anzac Portal
      • Protecting the word ‘Anzac’
      • Anzac Portal commemorates veterans and shares our military history
      • Interpretive Centres and Education
    • Commemoration services

      • Commemoration services

      • Calendar
      • Search for a commemoration
      • How can veterans get involved in commemorative services?
      • Commemorative services in Australia
      • Overseas Commemorative Services
      • How to search for a war grave or commemoration
    • War cemeteries and Gardens of remembrance

      • War cemeteries and Gardens of remembrance

      • War Cemeteries in Australia
      • Gardens of Remembrance
      • Visiting a War Cemetery or Garden of Remembrance
    • Memorials

      • Memorials

      • Memorials in Africa and the Middle East
      • Memorials in Asia Pacific
      • Memorials in Europe
      • Memorials in North America
      • Memorials to the missing
      • Military memorials of national significance
      • Search overseas memorials
      • War memorials
    • Office of Australian War Graves

      • Office of Australian War Graves

      • About the Office of Australian War Graves
      • Office of Australian War Graves 50th Anniversary Commemorative Rose – ‘In Perpetuity’
      • Contact the Office of Australian War Graves
      • Marking (First World War) Private Graves Grants Program
      • Current projects and announcements
      • Care for war graves and memorials
      • Using a service badge on a private memorial
      • Principles of official commemoration
      • Commemorate our war dead
      • Search for an Official Commemorations
  • Families and dependants

    • Families and dependants

    • Financial programs and services

      • Financial programs and services

      • Income Support for partners
      • Pension for orphans and war widow(er)s
      • Comparison of benefits for dependants
      • Compensation for dependants under the MRCA
      • Bereavement payments
    • Acute Support Package
    • Support for children of Vietnam veterans
    • Support for students

      • Support for students

      • Long Tan Bursary
    • Family and domestic violence help
    • Veterans’ and Families’ Hubs
    • Reporting the death of a DVA client

      • Reporting the death of a DVA client

      • Bereavement payments
      • Planning Ahead kit
      • Who to tell that someone has died
  • Providers

    • Providers

    • Provider news
    • Fees & claims

      • Fees & claims

      • Fees, forms & guidelines for GPs
      • Fee schedules for GPs and specialists
      • Fee notes for GPs and specialists
      • Incentive payments for General Practitioners
      • Fees & guidelines for allied health providers
      • Dental and allied health fee schedules
      • Historical software vendor files
      • Provider claims
      • Approvals for providers
      • Compliance for providers
    • Forms for providers

      • Forms for providers

      • Provider claims
      • Medical assessment form tips
      • Provider forms
    • Information for GPs & other primary care providers

      • Information for GPs & other primary care providers

      • Specific veteran services GPs can provide
      • Treatment cycle information for GPs
      • Notes for GPs
      • Mental health programs overview
      • Cancer & pulmonary TB care
      • Home care & transport services
      • Medicines & hearing devices
      • Medicines
      • Hospital admission and discharge
      • Diabetes information & services
      • Psychosocial supports
      • Nurses & nurse practitioners
      • Psychedelic Assisted Psychotherapy (PAP) information for providers
    • Information for dental, psychology & allied health providers

      • Information for dental, psychology & allied health providers

      • Clinical psychologists and psychologists
      • Neuropsychologists
      • Occupational therapists
      • Dental service providers
      • Physiotherapists
      • Orthotists
      • Podiatrists
      • Exercise physiologists
      • Osteopaths
      • Speech pathologists
      • Social workers
      • Diabetes educators
      • Optical dispensers
      • Chiropractors
      • Dietitians
      • Allied health treatment cycle
      • Community Housing
    • For transport providers
    • For residential aged care providers

      • For residential aged care providers

      • Understanding DVA clients living in aged care
      • DVA funded supports available in aged care
      • Supports for aged care teams
      • Aged care provider resources
    • Community nursing services and providers

      • Community nursing services and providers

      • Community nursing services – general information
      • Information for DVA contracted Community Nursing providers
      • How to become a DVA contracted Community Nursing provider
      • Claiming for community nursing services
      • Community Nursing Exceptional Cases
      • Sustainability Payments for Community Nursing and Veterans’ Home Care providers
      • Community Nursing Newsletters
      • Panel of Community Nursing providers
      • Training and resources for DVA contracted Community Nursing providers
    • Programs & services information for providers

      • Programs & services information for providers

      • Veterans' home care
      • Coordinated Veterans’ Care
      • Veterans' health check for providers
      • Hearing service information for providers
      • Rehabilitation program for providers
      • RAP overview
      • Diabetes information & services
      • Stoma products
      • Medical grade footwear
      • Mental health programs overview
      • Health Providers' Partnership Forum
      • Permanent telehealth information for providers
      • Aged care resources
      • Coordinated Veterans’ Care (CVC) Program
      • Psychosocial supports
      • Convalescent care information for providers
      • Coordinated Veterans' Care (CVC) Program White Card Holder Information
      • Coordinated Veterans’ Care (CVC) Frequently Asked Questions
      • Coordinated Veterans’ Care (CVC) Training and Resources
      • Hospitals
      • Stoma product information for providers
    • Patient care

      • Patient care

      • Treating a veteran in crisis
      • Travel for treatment bookings - Information for health providers
      • Providing Treatment to DVA Clients
      • Supporting veterans in transition
      • About us & our clients
      • Quick guides and tools
    • Veteran Cards, prior approval and referrals

      • Veteran Cards, prior approval and referrals

      • Referrals
    • Training and research for providers

      • Training and research for providers

      • Training
      • Non-liability health care training
      • Research
      • Carer awareness training
    • Become a DVA health care provider
    • Contacts for providers
  • About us

    • About us

    • Contact us

      • Contact us

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    • Who we are

      • Who we are

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    • What we do

      • What we do

      • Australia’s Veteran Support System at a Glance
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    • Grants and bursaries

      • Grants and bursaries

      • Overview of our Grants Programs
      • Community Grants Hub
    • Inquiries and reviews

      • Inquiries and reviews

      • Our work in response to the Royal Commission into Defence and Veteran Suicide
      • Veterans' Legislation Reform
      • Inquiries
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    • Corporate governance

      • Corporate governance

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    • Publications

      • Publications

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    • Privacy and legal resources

      • Privacy and legal resources

      • Privacy
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      • Confidentiality of Social Security (Centrelink) pension information
      • How to lodge court orders & subpoenas?
      • Your tax file number
    • News

      • News

      • Latest news
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    • Engagement and consultation

      • Engagement and consultation

      • Lived Experience Framework
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      • Consultation with the Health Sector
      • State and territory forums
      • Relationship with Defence
      • Public Interest Disclosure Scheme
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      • Community consultation: Taskforce on Wellbeing Agency and Peak Body
      • Defence and Veteran Mental Health and Wellbeing Strategy Exposure Draft - 2025 public consultation
      • TAPS Australia Postvention Workshop for Veteran Families
    • Careers

      • Careers

      • Jobs
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      • VetPaths – A support pathway for veterans new to the Australian Public Service (APS)
      • Diversity
      • Entry Level Programs
    • Website

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      • Welcome to our website
      • A new way to search the DVA Website
      • Website privacy statement
      • Accessibility
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  • About MyService

    • About MyService

    • MyService - Terms of use
    • MyService Privacy Collection Notice
    • MyService for Advocates

      • MyService for Advocates

      • Add a new representation request in MyOrg
      • How to add a new Sub-organisation in MyOrg
      • How to add and manage personnel in MyOrg
      • How to apply for representation in MyService
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      • How to edit representations in MyOrg
      • MyOrg – Terms of Use
    • How to apply for incapacity payments in MyService
    • How to book transport in MyService
    • How to claim travel expenses in MyService
    • How to complete your incapacity annual review task in MyService
    • How to manage your Acute Support Package in MyService
    • How to request a review of a decision in MyService
    • How to request statements and letters in MyService
    • How to set up a MyService account
    • How to troubleshoot common errors in MyService
    • How to update your accommodation costs in MyService
    • How to update your correspondence preference in MyService
    • How to update your incapacity claim in MyService
    • MyOrg – Terms of Use
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Contact our Media Centre
23 March 2020

Contact the DVA Media Team

  • Phone: +61 2 6289 6466

  • Email: media.team@dva.gov.au

 

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