DVA’s new quick guides for GPs: DVA Basics and DVA claiming

Professor Jenny Firman AM, Chief Health Officer, Department of Veterans' Affairs

The Department of Veterans’ Affairs (DVA) consulted Practice Managers and General Practitioners (GP) to develop helpful, easy to use Quick Guides for General Practices presented with veterans and their family members.

The DVA Basics Quick Guide reminds you to ask your patient if they’ve served, which veteran cards to look out for and what they cover, as well as key DVA contacts for you and your veteran patient.

The DVA Claiming Quick Guide reminds you of the item numbers for different DVA programs and the associated tools and supports available for those programs.

"DVA provides and funds many great services and programs to support the health and wellbeing of veterans and their families. We know that for many GPs veterans make up only a small percentage of your patients so it can be difficult to know the relevant DVA health arrangements to help veterans when they present at your clinic. These guides cut it down to the basics to help you provide best practice care to veterans and their families." Professor Jenny Firman AM, Chief Health Officer, Department of Veterans’ Affairs.

Print off these Quick Guides and put them up in your general practice consultation rooms, tea rooms and/or reception area so you have the information you need when you need it most.

Don’t forget to share them with your general practice colleagues!

If you have any questions or feedback on the new Quick Guides please email providerengagement [at] dva.gov.au