Extension of COVID-19 telehealth arrangements

Telehealth services and other temporary COVID-19 arrangements for Department of Veterans’ Affairs (DVA) clients have been extended until 31 December 2021.

Providers are able to continue delivering telehealth services for general practitioner (GP), allied health, specialist and community nursing services; and hospital-based mental health and rehabilitation day programs until the end of this year.

From 1 July 2021, GP telephone consultations will only be available for short consultations. Video consultations will continue to be available for longer consultations.

In addition, the Government has introduced a service fee to support general practices to administer the vaccine for frail, elderly and/ or immobile people in their own homes including residential aged care and disability facilities. This fee is also available for DVA clients.

The Government will continue to work with peak medical and allied health associations around permanent post-pandemic telehealth arrangements.

More information on temporary COVID-19 health arrangements can be found on DVA’s COVID-19 information for healthcare providers page.