DVA Provider News

Tuesday, 29 May 2018 - DVA clients are eligible to receive a Home Medicines Review (HMR), without the need for pharmacists to register with DVA prior to providing this service.

Friday, 4 May 2018 - All private hospitals that have a contractual arrangement with DVA are required to nominate a staff member as a Veteran Liaison Officer, and to ensure these officers are aware of their role in helping veterans and their families during a hospital stay.

Friday, 4 May 2018 - Have you registered your bank details with the Department of Human Services (DHS)? Payments for services you have provided to DVA clients may be held for you if DHS does not have updated bank details to deposit your funds.

Wednesday, 11 April 2018 - The DVA website has a range of resources, information and templates to support hospitals, day procedure centres and providers of hospital-based mental health services to deliver veteran healthcare.

Thursday, 15 March 2018 - DVA funds a broad range of medical and allied health services to support our clients after a stay in hospital and to ensure effective post-operative recovery.

Thurday, 25 January 2018 - DVA has introduced a new process for prior approval of dental implant treatments, reducing the paperwork involved from three to one form.

Thursday, 11 January 2018 - There are numerous treatment options available to eligible DVA clients with alcohol and/or other substance disorders and the majority of these do not require prior approval. However, if treatment is provided by a provider or facility that does not have a contractual arrangement with DVA, then prior approval is required.

Wednesday, 20 December 2017 - Changes to the Medicare Benefits Schedule that came into effect on 1 November 2017 mean that minimally invasive aortic valve replacement is now available for eligible DVA clients if assessed as clinically necessary.

Friday, 15 December 2017 - DVA is reminding allied health providers to identify if their elderly clients or those with mobility issues may require a personal alarm pendant that is attached to a 24 hour emergency response monitoring service.

Monday, 20 November 2017 - Paperless online claiming through DVA Webclaim is about to get easier for dental, optical and allied health providers.

Thursday, 24 Oct 2017 - DVA is aiming to raise awareness of health providers and the veteran community about DVA clients’ hearing entitlements.

Thursday, 12 October 2017 - The new Centenary of Anzac Centre will undertake pioneering research into the treatment of posttraumatic stress disorder (PTSD) and other mental health problems, and support health practitioners to deliver the best possible care to veterans with mental health conditions.

Tuesday, 19 September 2017 - Allied health practitioners need to seek prior approval from DVA before treating residents, including veterans and widow/ers, who have a greater level of care classification in Government-funded Residential Aged Care Facilities.

Tuesday, 12 September 2017 - As part of Dementia Awareness Month, DVA is advising GPs and allied health providers they can prescribe dementia aids for eligible veteran and war widow/ers, through the Rehabilitation Appliances Program (RAP) schedule.

Tuesday 22 August - The Veterans’ Medicines Advice and Therapeutics Education Services (Veterans’ MATES) program provides patient-based feedback to doctors about medications dispensed to their veteran patients. The aim is to improve the use of medicines and related health services in the veteran community.

Thursday 27 July 2017 - The demographics of Australia’s veteran community continues to change. The DVA client of today coming into your surgery maybe young or elderly, male or female, and may or may not have been deployed to a theatre of war.

Wednesday 5 July 2017 - Since 1 July this year, eligibility for a DVA Gold Card has been extended to Australian participants in British Nuclear Testing (BNT) and Australian veterans in the British Commonwealth Occupation Force (BCOF) in Japan immediately following the Second World War.

Wednesday 21 June 2017 - What does DVA require when considering requests for dental implants? As the case coordinator for dental implants, the restorative phase dentist should ensure a full clinical report, treatment plan and other appropriate documents are sent to DVA for consideration prior to starting any treatment.

Tuesday, 30 May 2017—Do you currently submit manual claims for DVA services? If so, you may wish to use DVA Webclaim. This is a free, online service for providers to submit treatment claims for payment. It’s easy to use, can reduce your administrative costs and free up more time for you to service the needs of your clients.

Tuesday 23 May 2017 - The Department of Veterans’ Affairs (DVA) acknowledges the dedication and expertise of nurses in caring for Australia’s veteran community. DVA attended the recent Australian Primary Health Care Nurses Association (APNA) conference to raise awareness about the resources available to nurses to inform best-practice, evidence-based treatment of your DVA patients.

Tuesday 18 April 2017 - Supporting your DVA patients to move from hospital to home, the updated Discharge Planning Resource Guide is now available on the DVA website

Monday 3 April 2017 - Do you have ex-ADF patients who served in 1990-91? Learn about the findings of the Australian Gulf War Veterans’ Follow Up Health Study (2015) and the resources available to help you to provide treatment and support for Gulf War veterans.

Wednesday 22 March 2017 - Are you a new practitioner, or expanding your business to include treatment of DVA clients? Did you know that most professional groups are automatically registered as DVA providers?

Wednesday 22 February - The Department of Human Services is changing access to Health Professional Online Services (HPOS) for those health providers using a Public Key Infrastructure (PKI) Certificate.