Information if you're affected by coronavirus (COVID-19).

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  • Need urgent help? Phone numbers

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF Support Line

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Login to MyService

MyAccount

MyAccount enables you to access many Department of Veterans' Affairs' services online.

Login to MyAccount

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services
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Community nursing services and providers

DVA funds clinically necessary community nursing services for DVA clients. This care must be provided in the client's home. You can learn about how we will pay you for these services and what you can provide.

In response to the COVID-19 pandemic we are providing updates for community nursing providers through our Community Nursing Bulletins. The CN Bulletins can be found here with COVID-19 information available in Numbers 19 onwards

  • Community nursing services – general information

    Get access to community nursing services for your clients

  • Information for community nursing (CN) providers

    Get the information you need to provide your services to our clients

  • Panel of community nursing providers

    Find the list of providers who are on the community nursing panel

  • How to submit claims for community nursing

    Information for providers on how to submit claims for community nursing services

  • Exceptional Cases (EC)

    Apply for exceptional case status for your client, get help with costs and let us know about changes

  • Community Nursing Bulletins

    Bulletins and important information

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 555 254

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