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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
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Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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Health programs and services for our clients

If you're a health professional who treats or cares for veterans or their dependents, we have programs you should know about. Learn about our services to help our clients stay safe at home. You can also access additional support and resources.

Veterans’ Health Check – Providers

We offer you custom tools and support to deliver a health check tailored for veterans

Community nursing services and providers

Learn about the community nursing program and how you can help DVA clients

Coordinated Veterans’ Care

Work as part of a health care team to help eligible clients who need complex care

Hospitals and Day Procedure Centres

Find our contracted and rural hospitals, and learn what to do before and after a client's hospital visit

Veterans' home care

A program to help veterans stay independent and healthy at home

Hearing service information for providers

Information for providers on the hearing services available to the veteran community

Non-Liability Health Care (NLHC)

We may pay for mental health, cancer or pulmonary tuberculosis treatment for eligible veterans

Medical grade footwear - providers and suppliers

Prescribe or supply medical grade footwear

Medicines

Information for providers to help veterans access the medicines they need

Permanent Telehealth information for Health Care providers

Information for providers on permanent telehealth arrangements

Aged care resources

Our resources to help you learn about aged care

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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