Become a DVA health care provider
There are steps you must take if you're a health care professional who wants to provide services to our clients.
Back to topSteps you need to take
As a DVA health care professional, you can provide services to veterans and their dependants when they have an individual DVA health card. We pay for many of these services. Our payment arrangements mean that veterans and their dependents do not pay extra for the services we cover.
To become a DVA recognised service provider you will need to:
- apply for a Medicare provider number
- register with us
- Submit a D9537 – Notification of Australian Business Number and reference identification for tax treatment purposes and Recipient Created Tax Invoice agreement for each payee provider number to ensure that ABN and GST registration status is recorded. Claims cannot be paid ‘inclusive of GST’ on GST applicable Fee Schedule items unless your form has been processed prior to the assessment of your claim
- accept our fees and conditions
Apply for a Medicare provider number
To become a DVA service provider you will need to have a Medicare provider number. A provider number is a unique number issued to health professionals who participate in the Medicare program.
If you do not already have one, you can apply for a provider number through Services Australia.
Back to topRegister with us
Your Medicare provider number automatically registers you with us if you are a:
- chiropractor
- clinical psychologist
- dentist
- dental specialist
- dental prosthetist
- diabetes educator
- dietitian
- exercise physiologist
- footwear prescriber
- general practitioner
- medical specialist
- occupational therapist (general or mental health)
- optometrist or orthoptist
- osteopath
- physiotherapist
- podiatrist
- psychologist
- social worker (mental health)
- speech pathologist
Some providers need to register in a different way. These include:
- neuropsychologists
- social workers (general)
- optical dispensers
- orthotists
- lymphoedema providers (physiotherapists and occupational therapists only)
If you need help to register, please email us at Provider.Support@dva.gov.au with your enquiry, including what type of provider you are.
Back to topEnter a recipient created tax invoice (RCTI) agreement with us
We will pay you through Medicare. To do this, you need to agree to our recipient-created tax invoice (RCTI) process. The RCTI Agreement permits Services Australia to automatically add GST to claimed taxable items. It also allows Services Australia to issue the health care provider with a RCTI to comply with GST law.
All providers who are required to pay GST must complete an RCTI agreement.
How to agree/Next steps
To enter an RCTI agreement with us:
Someone you authorise in your organisation will need to sign the RCTI agreement. Each entity in your organisation that pays GST and provides services to our clients should sign a separate agreement.
Send the agreement:
Medicare Australia
GST Program
GPO Box 2956
Adelaide SA 5001
Email - ABN.RCTI.notifications@servicesaustralia.gov.au
Fax - 1800 069 288
Medicare Australia will sign the agreement on our behalf and hold the agreement for us.
To verify or update your GST registration status you can contact Services Australia GST Team via telephone: 1800 653 629 (Monday to Friday, 9 am to 5 pm AEST) directly or by contacting Services Australia eBusiness team via email (ebusiness@servicesaustralia.gov.au)
Back to topAccept our fees and conditions
As a health care provider you agree to accept our fees and conditions as listed in the Notes for providers and Fee schedule. No co-payments should be charged to our clients.
Back to topMore information
Back to topContact us
For a full list of the ways to get in touch with us:
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