Operational Working Party

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This forum is intended to:

  • enhance the ex-service community’s understanding of DVA’s service delivery performance through information sharing and improved communication between DVA and the ex-service community
  • be a forum for ex-service organisations to discuss concerns arising from the delivery of DVA services
  • identify and provide recommendations for improvements in operational policy to promote quality and accountability in service delivery.
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Membership comprises representatives from the following organisations
Department of Veterans' Affairs – ChairMr Andrew Kefford PSM, Deputy Secretary
Department of Veterans' Affairs – Deputy ChairMs Natasha Cole, First Assistant Secretary, Clients’ Benefits Division
Air Force AssociationMs Vanessa Cheng
Australian Peacekeeper and Peacemaker Veterans' AssociationMr Rod Hutchings
Australian Special Air Service AssociationMr Michael Carlon
Australian Veterans AllianceMr John McNeill
Legacy Australia IncMr Robert Connor OAM JP
Naval Association of AustraliaTBC
Partners of Veterans AssociationMs Narelle Bromhead OAM
Returned and Services League of AustraliaMr John King
Royal Australian Regiment AssociationMr Clem Russell OAM
TPI Federation AustraliaMs Pat McCabe OAM
Vietnam Veterans Association of AustraliaMr Max Ball
Vietnam Veterans' Federation of AustraliaMr William Roberts OAM
Australian War Widows Inc.Ms Jenny Gregory OAM

Departmental representation will be available as appropriate. The forum has the flexibility to invite additional participants relevant to the areas of focus or specific agenda items (including service specific and non-ESO aligned).

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Meeting schedule

The OWP meets three times per year.

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Meeting minutes

Meeting minutes of each OWP meeting are available via the following links:

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Terms of Reference

See the Terms of Reference (PDF 785 KB)

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Contact the owp.secretariat [at] dva.gov.au (Secretariat of the OWP).

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