Information if you're affected by coronavirus (COVID-19).
Online services
You can access a range of DVA services online.
MyService
MyAccount
MyAccount will close on 10 December 2021. Remember to save your MyAccount inbox contents before then.
Providers and ESOs
DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.
Receive urgent help
These services are confidential and available 24 hours a day.
If life is in danger, call 000.
Open Arms
Free counselling, treatment programs and suicide prevention training.
1800 011 046
ADF
Helps ADF personnel and their families access mental health services.
1800 628 036
Lifeline
Crisis support and suicide prevention help.
13 11 14
1800RESPECT
Help for people impacted by sexual assault, domestic or family violence and abuse.
1800 737 732
Print
If you disagree with what we decide, you can appeal and ask us to review your claim.
You can talk with us or an ex-service organisation if you do not understand what your letter says
Before you ask for a review, find out which legislation applies to your case
The board that reviews compensation decisions such as the disability pension and incapacity payments
The tribunal is available to help you review a decision
You can ask for a review or reconsideration of some decisions to reimburse transport costs
We can review a decision about allowances, such as clothing or decoration allowance
Compensation decisions such as the disability pension and widow(er)'s pension follow this pathway
Follow this pathway if you don't agree with a compensation decision made under the DRCA
