Skip to main content

iExperience the refreshed DVA website before it launches - Test it now!

  • Logins
  • Need urgent help? Phone numbers

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Sign in with myGov

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Home
Search
  • Home
  • Get Support
    • Get urgent support
    • Financial support
    • Health support
    • Finding forms
    • For families
    • For Indigenous veterans
    • For providers
    • For advocates & organisations
    • Advocacy, representation & advice
    • Transitioning to civilian life
    • Care at home or aged care
    • Accessing Information
  • Recognition
    • Veterans' Covenant
    • Commemorations
    • Office of Australian War Graves
    • Certificate of Appreciation
    • Profiles & stories
  • MyService
    • Sign in or register with myGov
    • MyService - Terms of use
    • MyService Privacy Collection Notice
    • MyService Advocate Guide
  • About
    • Australia’s Veteran Support System at a Glance
    • Contact us
    • Engagement
    • News
    • Overview
    • Feedback
    • Accessing Information
    • Corporate Information
    • Publications
    • Careers
    • Media
    • Minister
    • Website
    • Royal Commission
  • Northern Territory
  1. Home
  2. Get Support
  3. Financial support
  4. Appeals

Print

Appeals

If you disagree with what we decide, you can appeal and ask us to review your claim.

Help to understand a decision

You can talk with us or an ex-service organisation if you do not understand what your letter says

Legislation for reviews and appeals

Before you ask for a review, find out which legislation applies to your case

About the Veterans’ Review Board (VRB)

The board that reviews compensation decisions such as the disability compensation payment and incapacity payments

Administrative Review Tribunal

The tribunal is available to help you review a decision

Appeal a transport decision

You can ask for a review or reconsideration of some decisions to reimburse transport costs

Appeal an allowance decision

We can review a decision about allowances, such as clothing or decoration allowance

Compensation under VEA and MRCA pathway

Compensation decisions such as the disability pension and widow(er)'s pension follow this pathway

Liability and compensation under the DRCA pathway

Follow this pathway if you don't agree with a compensation decision made under the DRCA

Rehabilitation Appliances Program decisions

Learn what to do if you are unhappy with a decision regarding a RAP item

Request a review for income support decisions

You can request a review of decisions relating to qualifying service, service pension, and the ISS

Review of a MEPI decision

Learn what options are available if you are unhappy with a MEPI decision

Using this website

  • Accessing Information
  • Copyright
  • Disclaimer
  • Privacy
  • Social Media Acceptable Use Policy

Quick links

  • Advocacy Training & Development Program
  • CLIK
  • Forms
  • Inspector-General ADF Afghanistan Inquiry
  • Minister's website
  • Old factsheets
  • Smartraveller

About us

  • About DVA
  • Acknowledgement of Country
  • Artificial Intelligence (AI) Transparency Statement
  • Documents and publications
  • Glossary and acronyms
  • Location finder
  • Reviews and reports
  • Transforming DVA

Connect with us

Contact us

Media

News

The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

© Commonwealth of Australia

Authorised by the Australian Government, Canberra.

logins

  • MyService
  • Providers and ESOs

need_urgent_help

  • Open Arms
  • ADF Support Line
  • Lifeline
  • 1800RESPECT