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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
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MyAccount

MyAccount enables you to access many Department of Veterans' Affairs' services online.

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Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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Get help to buy property or find accommodation

We may be able to cover some costs when you buy or rent a house or get insurance. If you need a place to stay, we can connect you with organisations that can help.

Homelessness Support Services

There is support available if you are homeless or at risk of becoming homeless

Housing and accommodation

Where you live can impact the payments you receive

Defence Service Homes loans

You may be able to apply for a home loan that has our low interest rate, or a home support loan

Defence Service Homes Insurance Scheme

Access Defence’s range of insurance policies

Loans and insurance

We help you to buy and insure your home

Help with your rent

You may be eligible if you receive a service pension, income support supplement or veteran payment

Rent assistance for social security age pensioners

How much rent you pay will determine how much help we can provide

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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