How we consult the ex-service community
We regularly bring together a range of ex-service groups to tell them our plans, hear their ideas and get their advice to improve services we offer veterans and the families of veterans.
2019-20 National Consultation Framework ReviewEvery three years, DVA’s National Consultation Framework (NCF) is formally reviewed to assess the ongoing effectiveness of the Framework and its relevance to the evolving ex-service community. The latest review of the NCF is now underway.
ESO Round Table (ESORT)A forum aimed at addressing and resolving issues of strategic importance to the ex-service communities
National Aged and Community Care ForumA forum designed to provide information on the current and future aged care needs of veterans, war widow/widowers and other members of the ex-service community.
National Consultation Framework
A structure designed to facilitate communication between the ex-service community and our department
Operational Working PartyA forum for ex-service organisations to discuss concerns arising from the delivery of DVA services
State and territory forums
We meet with ex-service groups that advise us on veterans' welfare in their state or territory
Terms of Reference - Operational Working Party
The Operational Working Party is one forum of the National Consultation Framework designed to facilitate communication our department, the veteran community and Repatriation commisions