Skip to main content

Information if you're affected by coronavirus (COVID-19).

  • Logins
  • Need urgent help? Phone numbers

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Sign in with myGov

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Home
Search
  • Home
  • Get Support
    • Financial support
    • Health support
    • Advocacy, representation & advice
    • Transitioning to civilian life
    • Finding forms
    • Accessing Information
    • For Indigenous veterans
    • For providers
    • For advocates & organisations
    • Support for families
  • Recognition
    • Veterans' Covenant
    • Commemorations
    • Office of Australian War Graves
    • Certificate of Appreciation
    • Profiles & stories
  • MyService
    • Help using MyService
    • Login/Register via myGov
  • About
    • Contact us
    • News
    • Overview
    • Feedback
    • Accessing Information
    • Corporate Information
    • Publications
    • Careers
    • Media
    • Minister
    • Website
  1. Home
  2. About
  3. Overview
  4. Consultations and grants
  5. How we consult the ex-service community

Print

How we consult the ex-service community

We regularly bring together a range of ex-service groups to tell them our plans, hear their ideas and get their advice to improve services we offer veterans and the families of veterans.

2019-20 National Consultation Framework Review

Every three years, DVA’s National Consultation Framework (NCF) is formally reviewed to assess the ongoing effectiveness of the Framework and its relevance to the evolving ex-service community. The latest review of the NCF is now underway.

ESO Round Table (ESORT)

A forum aimed at addressing and resolving issues of strategic importance to the ex-service communities

National Aged and Community Care Forum

A forum designed to provide information on the current and future aged care needs of veterans, war widow/widowers and other members of the ex-service community.

National Consultation Framework

A structure designed to facilitate communication between the ex-service community and our department

Operational Working Party

A forum for ex-service organisations to discuss concerns arising from the delivery of DVA services

State and territory forums

We meet with ex-service groups that advise us on veterans' welfare in their state or territory

Younger Veterans — Contemporary Needs Forum

See the overview, terms of reference and details of the forum held for younger veterans

Using this website

  • Accessing Information
  • Copyright
  • Disclaimer
  • Privacy
  • Social Media Acceptable Use Policy

Quick links

  • Advocacy Training & Development Program
  • CLIK
  • Forms
  • Inspector-General ADF Afghanistan Inquiry
  • Minister's website
  • Old factsheets
  • Australia.gov.au
  • Smartraveller

About us

  • About DVA
  • Acknowledgement of Country
  • Documents and publications
  • Glossary and acronyms
  • Location finder
  • Reviews and reports
  • Transforming DVA

Connect with us

Contact us

Media

News

The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

© Commonwealth of Australia

Authorised by the Australian Government, Canberra.

logins

  • MyService
  • Providers and ESOs

need_urgent_help

  • Open Arms
  • ADF Support Line
  • Lifeline
  • 1800RESPECT