Help for alcohol and drug problems
There is help available if you or someone you love has drug or alcohol problems.
On this page
Healthcare services you may receive
You may be eligible for healthcare services to help you with your drug or alcohol problem. The services include:
- general medical
- psychiatry and psychology
- relationship support
- hospital care for detox support
- occupational therapy
- Open Arms - Veterans & Families Counselling
- drug and alcohol residential programs
We have a panel of community-based providers (PDF 490kb) to help you. These providers have been assessed against the DVA Core Service Standards (PDF 371kb) to provide services. They can:
- assess your mental and physical health
- help you to manage your progress
- counsel you
- give you follow-up care
- refer you to a residential program that can provide 24/7 care
- help you when you withdraw from drugs or alcohol
- teach you positive coping strategies and life skills
The Open Arms website has more information about this service.
Back to topWho can receive them
If a medical professional has assessed that you have a clinical need for this service, you may be eligible.
You may also be eligible if you have 1 of the following:
- a Veteran Gold Card
- a Veteran White Card and the treatment is for an injury or condition covered by your card
Who can help
There are people who can help you if you have problems with drugs or alcohol. They include:
- general practitioners (GPs) who can prescribe medicines
- mental health specialists, including psychiatrists and psychologists
- social workers
- occupational therapists
- drug and alcohol counselors
- Open Arms
Some special care centres may also help you. Our AOD centres have experience in treating veterans who have problems with drugs and alcohol.
Your healthcare specialist can refer you to a different centre if 1 of the following applies:
- there is no space for you at an AOD provider
- you have a compelling need to go elsewhere
We will need to give your specialist our permission before they can refer you to another centre.
Open Arms has a wide range of counselling services available to you and your family, no matter the colour of the card you hold.
Back to topHow you access services
To access a GP's services, you should contact their office and make an appointment.
You will need your GP to refer you if you need special help from:
- mental health specialists
- social workers
- occupational therapists
An AOD centre cannot accept you unless 1 of the following healthcare practitioners refers you:
- your GP
- a hospital discharge planner
- a mental health practitioner who is registered with Medicare
- Open Arms
You can then contact an AOD centre to discuss next steps.
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