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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
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Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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  4. Bereavement payments

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Bereavement payments

A bereavement payment is designed to help with the costs that may follow the death of a pensioner or a current or former serving member. The bereavement payment you may receive will depend on when the person who died was injured.

Bereavement payment and assistance under the MRCA

Access our one-off bereavement payment if your partner was receiving benefits under the MRCA

Bereavement payments, funeral benefits and other assistance under the VEA

We can help you with the costs after the death of a veteran if they received benefits under the VEA

Help to pay for a funeral

We can provide financial support during this difficult time

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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