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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF Support Line

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Login to MyService

MyAccount

MyAccount enables you to access many Department of Veterans' Affairs' services online.

Login to MyAccount

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services
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  • The Rehabilitation Appliances Program (RAP)

The Rehabilitation Appliances Program (RAP)

RAP helps eligible veterans, war widowed partners and dependants to live safely and independently.

  • RAP overview

    Find out about prescribing RAP items for our clients and how to contact us

  • The RAP schedule

    The schedule lists the items available through the RAP program and who can request them

  • The RAP National Guidelines

    Our assessment and supply criteria for items listed in the RAP Schedule

  • RAP contracted suppliers

    A list of contact details for contracted RAP suppliers

  • RAP schedule forms

    Find the form you need to prescribe a RAP item

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 555 254

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