FOI Disclosure Log

Last updated:

2024

FOI disclosure log 2024
Log NumberRelease dateFOI request high-level descriptionDocuments providedAccess
46828/06/2024The agenda and minutes for the February 2024 meeting of the DDVA Human Research Ethics CommitteeDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
46720/06/2024Ministerial correspondance between DVA and Veterans’ Affairs ministers regarding the MATES program between 1 June 2004 and 31 December 2010Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
46619/06/2024Ministerial brief MB22-000457Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4657/06/2024Briefing documents from DVA to the Minister of Veterans’ Affairs between 2003-2005 about the Prescriber Intervention and Feedback Program and the MATES programDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
46428/05/2024Decision and communication templatesDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4635/06/2024Ministerial correspondence between DVA and Veterans’ Affairs ministers regarding the MATES program between  1 January 2011 and 31 December 2016Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4624/06/2024Documents relating to the formation of a professional institute of veteran advocatesDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
46121/05/2024Office of Australian War Graves’ (‘OAWG’) submission to the WA Government regarding public consultation in the review of the Cemeteries Act 1986 (WA) and Cremation Act 1929 (WA)Documents as requested, in fullFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
46016/05/2024VEA Review Officers Manual and the current equivalent document for DRCA and MRCADocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
45915/05/2024Veterans Vocational Rehabilitation Scheme Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
45815/05/2024Rehabilitation Information Statement (IS2 and IS4)Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4579/05/2024Changes to ESORT since 15 April 2022Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4561/05/2024Communication about how to Opt out of the MATEs programDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
45526/04/2024All documents in relation to Privacy Impact AssessmentsDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4549/4/2024Letter from Andrew Kefford to Elizabeth Hampton (OAIC), 17 January 2024Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4534/04/2024Training documents for FOI decision makers in DVADocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4523/04/2024Rehabilitation Information Statement (IS3)Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
45127/03/2024Essential Medical Equipment Payment (EMEP), Annual Rates from 1 July 2012 - 30 June 2024Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
45013/03/2024Documents relating to DVA Official Travel PolicyDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
44913/03/2024Consent forms used for a client of DVA entering into a rehabilitation program, 2023 to March 2024Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
44813/03/2024Implications of the Robodebt Royal Commission for DVA and internal communications, 1 July - 31 December 2023Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
44711/03/2024All documented procedures for both clients and internal staff associated with the opt-out process of the Veterans' MATES ProgramDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
44629/02/2024Information and training material for the management of client records in TRIM (Content Manager)Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
44519/02/2024A copy of any and all information in regards to approval processes for access to DVA data to be used for research purposesDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
44413/02/2024Medications or events that triggered the MATES program to initiate contact with the Veteran, the Doctor and/or the Pharmacist.Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4439/02/202486 publications and other conference presentations that has informed national and international clinical guidelines related to the MATES programDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4426/02/2024Rehabilitation Services Study ProceduresDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4417/02/2024The number of DVA staff who have been found guilty of corrupt behaviour in the last five yearsInformation as requested, in fullFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4407/02/2024Every version of the DVA Human Research Ethics Committee Administrative GuidelinesDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4395/02/2024Departmental policy, guidance or similar that is provided to DVA FOI decision makers.Information as requested, in fullFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
438 2/02/2024Volumes of services provided by Medicare Benefits Scheme (MBS) codes and the amounts paid for by DVA over financial years. This is inclusive of annual hospital costs for patient admissions  Volume of drugs provided to DVA recipients and amounts paid by DVA for each drug over multiple financial yearsDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4371/02/2024Correspondence between the University of South Australia and DVA regarding the suspension of the MATES program.Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
43625/01/2024Documentation and formal approval of DVA's Human Research Ethics Committee to conduct the study, “Pharmaceutical brand substitution in Australia: Identifying factors associated with having multiple brand substitutions"Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
43523/01/2024Any and all policies, procedures, guidelines and legislative framework pertaining to the engagement of rehabilitation providers by the Department of Veterans Affairs.Documents as requested, in fullFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
43418/01/2024Veterans mates program opt out data with added column for requests completed.Documents as requested, in fullFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4339/01/2024Documents held by the Office of the Minister for the Department of Veterans' Affairs (DVA) that were received from DVA between 01/07/23 - 10/12/23 relating to DVA's MATES program.Documents as requested, in fullFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)

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2023

FOI disclosure log 2023
Log NumberRelease dateFOI request high-level descriptionDocuments providedAccess
43221/12/2023Number of veterans referred to Police for unacceptable behavior to DVA staff, the number charged and convicted over the past 5 yearsDocuments as requested, in fullFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
43120/12/2023Number of staff employed in data and insights branchDocuments as requested, in fullFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
43018/11/2023Veterans mates program opt out dataDocuments as requested, in fullFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
42911/12/2023Any and all policy, legislation, guidelines surrounding tertiary study courses and SRDP clientsDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4288/12/2023Documents submitted to the Human Research Ethics Commitee for approval by the Department of Defence and Department of Veterans' Affairs in relation to the “MATES” programDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4276/12/2023DVA DRCA Policy, Procedure, and communication surrounding the requirements of GP’s, Psychiatrists, Psychologists for PI assessments inclusive of second opinion, assessment timings, and reporting requirementsDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
4265/12/2023Information surrounding the Information Access Unit's automatic acknowledgement of emailsDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
42528/11/2023Discussion documents and legal advice that led to the creation of the statement issued by DVA on the 29th of September 2023 in relation to the Veterans’ MATES ProgramDocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information[dot]access[at]dva[dot]gov[dot]au)
 
42430/10/2023DVA's policy surrounding the annotation and correction of personal recordsDocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
42326/10/2023All briefings to ESORT regarding the MATES program up until 30 September 2023Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
42225/09/2023Risk and Fraud Management Committee meeting minutes for FY17/18Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
42125/09/2023Audit and Risk Committee meeting minutes for FY17/18Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
42025/09/2023EMB minutes for FY16/17Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
41929/09/2023DVA policy around Signature BlockDocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
41822/09/2023The number of veterans currently employed by DVA and their levelDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
41721/09/2023 Osseo-integrated Dental Implant Policies and GuidelinesDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
41613/09/2023DVA policy around salary packaging for employees as described on page 8 of the DVA enterprise agreement.Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
41514/09/2023Submissions, briefings or reports provided by the Department to the Minister since 01 June 2022 and by the Department to the Secretary since 01 June 2023 that relate to the Veteran Centric Reform program.Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
41412/09/2023All information including policy guidance, medical and legal advice relating to the preference to an endoscopy.Document as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
4134/09/2023Documents relating to OAIC's disclosure of public servants' names and contact details discussion paperDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
41230/08/2023Documents held by the Office of the Secretary during the last two years re CMAsDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
4112/06/2023Number of emails received by Secretary [at] dva.gov.au (Secretary[at]dva[dot]gov[dot]au) inbox, 1 July 2019 - 3 May 2022Document as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
41030/08/2023Cost centre data, 1/7/2020 - 11/3/2022Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
40925/08/2023Commonwealth Ombudsman Investigation into the actions and decisions of the Department of Veterans' Affairs (DVA) in relation to Mr ADocuments as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
40825/08/2023Source and dates of employment (start and end) of every labour hire/contractor who has worked in the Information Access Unit.Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
40723/08/2023Request For Tender Document for tender MIGS-20 that closed on 11th November 2020 and tender responses.Documents as requested, in partFor access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
40620/07/2023Information relating to the status of removed headstones stored at the Office of Australian War Grave Perth Depot.Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
40511/08/20231. KPMG (2018) Internal audit report: review of Unreasonable Complainant Conduct (UCC) Framework, internal report (Department of Veterans' Affairs), unpublished. 2. Moss, P (2019) Independent review of the Department of Veterans' Affairs security and investigations functions, internal report (Department of Veterans' Affairs), unpublished. 3. All discussion documents relating to the need for an internal audit and internal review.Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
40411/08/2023Moss Review of DVA Security 14 May 2019Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
4037/08/2023Number of assessments completed under CN3654651 (BUPA - "provision of health assessments for veterans concerned about having taken the anti-malarial medications mefloquine and tafenoquine")Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
40211/08/2023Copy of KPMG (2018) internal audit report: review of Unreasonable Complainant Conduct (UCC) Framework, internal report (Department of Veterans Affairs), unpublishedDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
40128/07/2023Legal Services Expenditure List 2016/2017Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
40021/07/2023Status of the 18 removed headstones stored at the Office of Australian War Grave (OAWG) Perth Depot.Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
39921/07/2023Details of non-allocated cases (veterans) over 365 days old at 30 June 2023.Documents as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
39817/07/2023Open Arms Peer Support Officers' qualifications at May 2023.Documents as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3977/07/2023Copy of any recommendations any advisory committee or suchlike has provided the department in relation to legislative reform.Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
39613/06/2023Copy of the flyer for Household services that was in print between 2016-2021Document as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
39505/06/2023Instrument conferring authority from any Defence Department Minister to all agents, for the purpose of determining claims under the CDDA SchemeDocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
39425/05/2023Response to Notice to Give (NTG-DVA-030) (ESORT) for Royal Commission into Defence and Veteran Suicide, dated 8 August 2022Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
39312/05/2023Data on Open Arms FTE APS and contracted staff, and the total percentage of staff in admin/clerical duties, frontline counselling and managing contracted staffDocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
39215/05/2023Delegate Training material packages (seven bundles) Documents as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
39111/04/2023Information relating to structure and costs of staff (incl. contractors and seconded lawyers) in RC Legal TeamDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
39028/04/2023FOI processing procedures released under section 55G revised decisionDocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3898/05/2023Documents relating to a change in calculation in the reported cost of Gold Cards, March/September 2022 figuresDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3885/05/2023DVA's operation information relating to Office of Legal Services Guide Note 7 as at 1 December 2020Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
38721/04/2023Information regarding the new and proposed Veterans’ and Families’ Hubs announced in the BudgetDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
38617/04/2023Flowchart of how emails to minister [at] dva.gov.au are actionedDocuments as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3856/04/2023Documents relating to the Legislation Reform Pathway Consultation meeting on 9 March 2023Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
38423/03/2023ESO submissions to DVA's legislation simplification and harmonisation feedback consultationDocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
38322/03/2023Statistics for the Psychiatric Assistance Dogs Program as of 7 March 2023Documents as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
38220/03/2023Legislation Improvement Team Organisation ChartDocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
38116/03/2023High Impact Errors (%) - MRCA/DRCA IL and PI claims - 1/7/2022 - 31/12/2022Documents as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
38014/03/2023Psycho - Social Worker Job Description Documents as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
37910/03/2023Number of former serving member hospitalisations for intentional self harm and total veterans number involved - 2021 - 2022Documents as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3788/03/2023Policy for Mutually Respectful BehaviourDocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
37727/02/2023All documents pertaining to Private Robert WeirDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3769/02/2023Guidelines for contacting clients regarding negative decisionsDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
37530/01/2023Details of non-allocated cases (veterans) over 365 days old, as at 31 December 2022Documents as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
37420/01/20232021-2022 Client Satisfaction SurveyDocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
37310/01/2023DVA’s estimates briefing pack, including back pocket briefs, for the 2022 October and November Budget EstimatesDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3726/01/2023The names of firms who provide the highest percentage of legal services to DVA, and the names of firms who provide litigation services to DVADocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3717/12/2022Information relating to page 13 of McKinsey’s report on DVA’s claims process diagnosticDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3706/01/2023Copies of the 360 degree feedback profiles provided to DVA SES group, under contract CN ID:CN3805098Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
36920/01/2023FOI Training PackagesDocuments as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
36810/01/2023Act of Grace Payments for financial year 2021/2022 – Number of claims lodged and accepted, and total value of amount paid outDocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
36713/01/2023Documents relating to ESO Round Table meeting on 16 December 2022 and Operational Working Party meeting on 23 August 2022Documents as request, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
36612/01/2023Submissions/feedback on veterans’ legislation simplification and harmonisation (October–November 2022)Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3656/01/2023Open Arms complaints citing staff attitude for the Financial Years 2019/2020, 2020/2021 and 2021/2022Documents as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3645/01/2023Veterans’ Entitlements Act 1986 Section 137 Process Amendments 2020Documents as requested, in partFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3635/01/2023CDDA claims 2021–2022 – number of applications, number accepted and total amount paid for claimsDocuments as requested, in fullFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2022

FOI disclosure log 2022
Log NumberRelease dateFOI request high-level descriptionDocuments providedAccess
36222/12/2022National Veterans’ Employment Awards 2022 – costs and sponsorship.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
36119/12/2022Documents relating to a staff member’s qualifications to undertake or oversee FOI searches.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3608/12/2022For calendar years 2016-2022 please provide the number of FTE staff allocated to the FOI section at DVA.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3597/12/2022All documents relating to the decision of the Department of Veterans’ Affairs to use Macquarie Government (Macquarie Telecom Pty Ltd ACN 082 930 916) for hosting documents released under the Freedom of Information Act 1982.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3582/12/2022Copy of any current document, policy or other that the Department uses to formulate s137 VEA reports.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
35728/11/2022Information and documents associated with matter CM7497/ MRCC16-2020 including all internal and external legal advice.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
35625/11/2022How DVA differentiates between evidence and other material under s138(2)(b) and s137(1) of the VEA.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
35516/11/2022Copy of signed instrument of reappointment of Anthony John Abbott as part-time member of the Council of the Australian War Memorial.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3544/11/2022Outlook calendar of Veteran Family Advocate Commissioner including: dates, times, locations, persons/groups/entities/agencies with whom met, agendas of meetings.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3533/11/2022Data regarding numbers of complaints and compliments to Open Arms for the last 4 financial years. And the top three issues within the complaints for each financial year.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3524/11/2022Data regarding continence products funded by the DVA via the Rehabilitation Appliance Program over 3 years.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3514/11/2022Percentage of claims with/without client representation and amount of Inflammatory Bowel Disease cases approved/refused over the last ten years.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
35027/09/2022DVA client related legal service costs for the Financial Years 2011–2021.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
34920/10/2022Incoming Government Briefs to respective Ministers since 21 May 2022.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
34824/10/2022Documents relating to Contract Notice CN3901065.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
34719/09/2022The number of DVA clients, by age group, that were referred to SPOC management by the Coordinated Care unit and Client Liaison Unit for the month of July 2018.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
34618/10/2022The percentage of high impact errors for MRCA/DRCA Initial Liability Claims and Permanent Impairment.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
34524/10/2022The total cost to DVA of a veteran and war widow in receipt of a Gold Card; and additional cost to Government of a veteran and war widow in receipt of a Gold Card.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
34420/10/2022Potential claims trajectory for future Initial Liability and Permanent Impairment for MRCA, DRCA, claims under VEA; and projections of veterans expected to pass away.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
34327/10/2022Total number of complaints and complements for the 2021–2022 financial year.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
34221/10/2022A list of all domestic business class flights taken by employees of the department, including cost of flights and the level/band of the employee, for 2021–22.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
34110/10/2022Commemoration benefits provided by OAWG for ‘War Dead’ vs ‘Post-war dead’.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
34015/09/2022Copy of the DVA Client Benefits National Summary August 2021 as used in the McKinsey Report.Document as requested, in full.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
33915/09/2022Copy of documents in relation to and following receipt of the McKinsey Report on "DVA’s Claims Processing Diagnostic" dated 14/12/2021.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3382/09/2022PowerPoint slides, notes and any materials relating to the DVA graduate program’s orientation sessions given to new staff from the beginning of this year’s graduate program to date.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3371/09/2022

Regarding DVA fraud investigations:

  • number of current cases on hand at year end
  • number of cases referred to DPP and/or AFP
  • number of convictions
  • value of fraud recovered ($).
Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
33624/08/2022Copies of the following contracts (including amendments) and the details of the role(s) that were recruited under these contracts: CN3715349, CN3879874 and CN3879873.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
33519/08/2022All information including all discussion documentation relating to DVA’s Exercise bike policy.Document as requested, in full.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
33415/08/2022Copy of updated position tree report for all of the Department of Veterans’ Affairs.Document created under s 17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
33310/08/2022All reporting made to the Office of Legal Service Coordination (AGD) by the Department of Veterans’ Affairs between 1 Jan 2011 and 2 February 2022, that is held by Veterans’ Affairs.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3321/08/2022Departmental policy documents that relate to how departmental officers that conduct FOI searches undertake their duties, in particular, how to undertake, and what constitutes an "adequate search for documents".Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
33129/07/2022Details of non-allocated cases (veterans) over 365 days old, as at 30 June 2022.Document created under s 17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3308/07/2022Status of 18 AIF granite headstones removed from Karrakatta Cemetery and stored at the back of the Perth WA Cemetery depot as follows: A. Assessment report for possible repurposing of the stone for re-use at the Perth War Cemetery, the condition and suitability of the stone, for either headstone or non-headstone use. b) The storage location of any of these headstones as being assessed as being reusable by OAWG c) Attempts by OAWG to find a suitable replacement granite stone for the Perth War Cemetery d) Asset Register details of these stones, including approval for disposal and detailed costs of the disposal. the period between 1 January 2018 and 31 May 2022.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3296/07/2022All discussion and background information relating to the decision to use the Butterworths and Macquarie definition of evidence under the VEA and MRCA.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3284/07/2022The policy guidelines etc provided to departmental officers that reflect VEA s128 as at 8 October 2018 and all subsequent amendments to this section of the VEA.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3271/07/2022Policy document that allows officers to determine when travel will be approved for allied health medical treatment.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3261/07/2022Copy of all Executive Management Board minutes of 2021.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
32530/06/2022Copy of the Ian Lindenmayer report on the implementation and effects of the introduction of the 'One DVA’ model, which was provided around 2008-2009 to DVA. And copy of the Friday Group report on the benchmarking of costs of service of DVA, which was provided around 2008 to DVA.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
32429/06/2022Access to any (hard copy or electronic) correspondence, documentation, emails, texts or briefings, in relation to the submission by OAWG to the ASG requesting this advice, and the advice itself (for the period of 1 May 2021 to 30 April 2022), specifically: a. Definition of War Dead vs Post War Dead
b. Responsibility of family/next of kin to pay all fess in relation to the renewal of Grants of Right of Burial at Karrakatta cemetery.
c. OAWG’s obligation under the Geneva Convention to both War dead and Post War Dead AIF soldiers.
Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
32329/06/2022Information and advice, including the authorising officer, for the following statement on DVA webpage dated 11 Apr 22 " the journey exceeds 50 kms of a return journey when travelling by private vehicle".Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
32229/06/2022I request a copy of all templates used by the FOI team at Dept. of Veterans’ Affairs. This includes documents where FOI officers regularly copy and paste the content from the document into correspondence sent to FOI applicants. It also includes a blank copy of any documents which are routinely sent to line areas within DVA.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
32128/06/2022The policy guidelines etc provided to departmental officers that reflect VEA s32 as at 8 October 2018 and all subsequent amendments to this section of the VEA.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
32027/06/2022Documents relating to Australian Solicitor General’s (AGS) advice to OAWG regarding its obligations under the Geneva Convention to the graves of veterans who return from war and whose death occur during or after the period of war and assessed as related to their war service. This includes any briefing request from OAWG to the AGS for any such advice, and attachments to the briefing(s); documents relating to any other advice or information relating to OAWG’s obligation under the Geneva Convention that is has discussed internally or with other external parties, including the Metropolitan Cemetery Board, the Commonwealth War Graves Commission, or any other Government Department of Agency.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
31927/06/2022Documents relating to the ownership of official commemoration markers provided to eligible Australian veterans from 1922 onwards; the payment of grant of rights of burials by the Repatriation Department to eligible Australian veterans from 1922 onwards; the approval for the use of bronze markers in place of stone markers from 1945 onwards across Australia; . Conservation treatment of existing and removed official commemoration markers from 1922 onwards; the necessity to locate and obtain approval from family in order for OAWG to place an official commemoration marker on a veterans grave.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
31827/06/2022Assessment report for possible repurposing of the stone depending on the condition and suitability for either replacement headstone or non-headstone use; Those headstones retained assessed as being in an acceptable condition to be reused and their location; Location of any retained headstones as a source template; Contact with, or search for, suppliers of granite or replacement stone for use in Western Australia, including but not limited to Harcourts and Henderson Marble in Victoria; Any remaining headstones that were assessed and destroyed with details of associated costs of disposal.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
31727/06/2022Documents in relation to the Department of Veterans’ Affairs submission to the AAT in relation to draft guidelines for opinion evidence and the use of concurrent evidence.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
31622/06/2022Please provide information and advise, including the authorised officer for changing the DVA Online Travel Reimbursement form ( via MyGov ) from the wording "Roads Tolls are not reimbursed for your selected condition" to "Due to your card type or conditions , you cannot claim for road tolls". Please also advise the date this change occurred.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
31521/06/2022All emails from first Assistant Secretary ( claims processing diagnostic review ) Traci-Ann Byrnes to Deputy Secretary ( Veteran and Family services group ) Vicki Rundle 1st March–14 April 2022.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
31421/06/2022Request the policy guidance or suchlike that was used by the departmental officer that determined "evidence under the control of the Department that is relevant to the review", that is material that conforms with the requirements of VEA s137(1)(a).Document as requested, in full.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
31321/06/2022Policy document which details "exceptional circumstances" and "such further period" relevant to VEA section 112(3)(b).Document as requested, in full.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
31217/06/2022Documentation relating to Contract Notice CN3859913.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
31116/06/2022Average wait time for settlement of MH claims in years 2000-2021. DRCA/MRCA only. Only claims with accepted condition. Based on determination of claim, not date of each condition.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
31016/06/2022MyService guide to claim travel expenses.Document as requested, in full.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
30910/06/2022Number of former serving member hospitalisations for intentional self harm from 2017–2021.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
30830/05/2022Priority cases waiting to be assigned and being worked on by case manager statistics.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
30726/05/2022In April 2022, the Repatriation Commissioner attend the Gallipoli Dawn service in an official capacity. Please provide information on; the Australian departure and arrival return date, what official Repatriation Commissioner business was conducted on this trip, and the total cost of this trip.Document created under s17 of the FOI Act and documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
30626/05/2022Role of Veteran Services Officers (VSO) within the Department of Veterans’ Affairs including the number of VSOs employed; the Defence bases on which they are deployed and times of attendance; pre-requisites to be appointed as a VSO; details of the training required which should include; and details of how the training is delivered.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
30516/05/2022Seeking a certified true and correct copy of an instrument of delegation of authority to the Assistant Secretary, to act as Delegate of the Secretary and Repatriation Commission as required by Commonwealth legislation.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3042/05/2022All information that was viewed or obtained in the drafting of the Compliance with Section 137 of the VEA document.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
30326/04/2022Copy of all LEX, TRIM, Y-Drive and Microsoft Teams chat records held by DVA that reference or refer or relate to LEX 47367.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
30226/04/2022Gross number of DRCA and MRCA Incapacity Compensation Claims and NLHC claims received for period FY2011/12 - FY20/21. Gross number of compensation claims received under VEA, DRCA, MRCA and NLHC from 1 July 2021 to 28 February 2022.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
30119/04/2022Final report of the Feasibility Study to Support Veterans and their Families in the ACT.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
30013/04/2022Report of self-harm and suicide including intention to self-harm or suicide and copy of the current quick reference instructions Veterans Affairs’ staff give to staff to follow when report of self-harm and suicide.Document created under s17 of the FOI Act and documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2994/04/2022Documents that show how the decision for LEX 38142 was made.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
29821/03/2022The names of firms who provide the highest percentage of legal services to DVA, and the names of firms who provide litigation services to DVA.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
29710/03/2022EOT from email noreply [at] industry.gov.au (noreply[at]industry[dot]gov[dot]au)Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2963/03/2022Document retrieval minute, LEX entries, TRIM entries and documents relating to LEX 46947.Document created under s17 of the FOI Act and documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2953/03/2022Dental Implants - Exceptional Clinical Circumstances.Document as requested, in full.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
29428/02/2022DVA Chart of Accounts.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
29323/02/2022Mental Health Policies and Medicinal Cannabis.Document as requested, in full.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
29222/02/2022Budget Estimates Questions on Notice & review of allocations.Document as requested, in part.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
29114/02/2022Review of a deemed affirmation of access refusal LEX 24297.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
29010/02/2022Mental Health & Wellbeing Services division position report.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
28910/02/2022List of engagement of services of a particular medical practitioner.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2887/02/2022Copy of documents that record data for Client Satisfaction survey, any document that records why Veterans’ Affairs persists in using only a telephone survey.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2874/02/2022List of Mental Health Services in Salisbury, South Australia.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2863/02/2022Information about veteran dental program.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2852/02/2022All s 55G FOI Act varied or substituted decisions created in the last six years (2015–2021).Document as requested, in full.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2842/02/2022Position Tree report for the areas of DVA that are responsible for veteran MRCA/DRCA/VEA liability and compensation processing/assessment.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2832/02/2022Expenditure on seconded lawyers and counsel paid by the department for FY11–21.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
28228/01/2022Any document or record about the process DVA uses to collect FOI charges.Documents as requested, in part.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
28128/01/2022Access to list of names, positions and position numbers of SES officers employed on 21 December 2021.Document created under s17 of the FOI Act with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
28028/01/2022Directory Tree of Folders and Subfolders of the Legal Team’s shared drives.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
27924/01/2022Expenditure on royal commission legal team.Documents as requested, in part, document created under s17 of the FOI Act.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2021

FOI disclosure log 2021
Log numberRelease dateFOI request high-level descriptionDocuments providedAccess
27821 December 2021Secretary’s Instrument of Delegation – Powers and Functions under the Veterans’ Entitlements Act 1986 (Instrument s37 of 2018)Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
27720 December 2021CDDA Claims 2020/2021 - number of claims lodged and accepted, and total value of amount paid outDocuments as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
27620 December 2021Act of Grace Payments - Number of claims lodged and accepted, and total value of amount paid outDocuments as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
27514 December 2021VEA s213 Delegations as at 13 September 2018 and 31 October 2018Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
27429 November 2021Total number of complaints and complements for 2020-2021 financial yearDocuments as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
27329 November 2021Percentage of high impact errors for 1 April 2021 to 30 June 2021Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
27226 November 2021Information supporting 3 year policy in relation to dental implantsDocuments as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
27119 November 2021Procurement contracting of War Graves HeadstonesDocuments as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
27017 November 2021Documents relating to decision to appoint McKinsey & Company to overhaul DVA claims processing systemDocuments as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
26929 October 2021Training Video - Role of Medical AdvisorsDocuments as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
26827 October 2021Documents relating to Advocacy Training and Development Program provided to the Strategic Governance Board on 24 June 2021Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
26720 October 2021Medical Impairment Assessment Form TemplatesDocuments as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
26619 October 2021CM5056 Section 31 Review Powers - extended use of powersDocuments as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
26519 October 2021Documents surrounding the extended use of section 31 of the Veterans’ Entitlement Act 1983Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
26411 October 2021Primary Claims DocumentsDocuments as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2638 October 2021Information relating to the Young Veterans Grant awarded to Gerrigong Surf School and Keith Payne VC GroupDocuments as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2626 October 2021Duty Statement for Incapacity Delegate and Supervisor/ManagerDocuments as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
26130 September 2021Documents relating to 19 AIF granite headstones removed by OAWG from AIF soldiers’ war graves at Karrakatta Cemetery and stored at the Perth War Cemetery.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
26023 September 2021Statistics of clients undertaking approved study for July 2021Document created under s17 of the FOI Act with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
25923 August 2021All documents related to the removal of two heritage listed trees from the North Queensland Garden of Remembrance in Townsville’s Anzac Park for the period 1 March 2018 to 30 April 2021.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
25823 September 2021Data regarding approved tertiary study and AQF data — July 2021.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
25718 August 2021Policies and procedures related to the Wellbeing and Support Program.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
25617 August 2021Documents related to the KPMG Review of TPI Benefits.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
25516 August 2021Documents related to the KPMG Review of TPI Benefits.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
25416 August 2021Draft versions of KPMG Review of TPI Benefits and related correspondence between the Secretary and TPI Federation President.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
25311 August 2021Draft versions of KPMG Review of TPI Benefits.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2529 July 2021Management of Claims relating to Sexual or other Forms of Abuse, Procedures as detailed in CLIK.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
25124 June 2021Information related to the maintenance of post-war graves.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
25016 June 2021Ministerial submissions during 2018–2019 that relate to the administration of grants for the Saluting Their Service Commemorations Program.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
24911 June 2021Documents relating to funding that the Department contributed to the documentary Mateship, produced by Wildbear Entertainment and Foxtel in 2018, which recounted 100 years of Australian–American military cooperation.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
24810 June 2021Information relating to DVA funding of medicinal cannabis products.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
24712 May 2021Information relating to DVA funding of unapproved medicinal cannabis products.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2466 May 2021Review of the Repatriation Medical Authority and the Specialist Medical Review Council — report published by Professor Pearce, 1997.Documents as requested, in full.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
24528 April 2021Number of current Gold Card holders residing in Australia and residing overseas. The average per capita annual cost of medical services for a Gold Card holder residing in Australia and residing overseas. The average per capita annual cost of medical services for a recognised Disability Card Holder residing in Australia and residing overseas.Document created under section 17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
24428 April 2021Copy of the DVA complaints handling/management procedure which states how a complainant will be managed and the timeframes in which the complainant will receive a response.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
24326 March 2021The total amount spent on external information technology (IT) contractors for the 2019–20 financial year, as well as the total number of external IT contractors employed in 2019–20.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
24231 March 2021Information relating to Executive Level Staff employed by DVA and How many Veterans, War Widows, and Widows have received pensions since 1990.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2417 April 2021The total figure of lump sum payments made from 1 July 2004 to 31 December 2020. Totals provided in a list giving the 7 major types of lump sum payments processed by DVA.Document created under s17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
24029 March 2021Information relating to timeliness of handling CDDA claims.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
23924 March 2021Information regarding the change of rate for travel allowance under MRCA and DRCA legislation.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2389 March 2021Contracts CN3721424, CN3733298, CN3731906 and CN3731867 between DVA and Adecco, including the relevant Deed.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
23726 February 2021A copy of the Military Rehabilitation and Compensation Commission Powers and Functions - Delegation Instrument No. MRCC2 of 2019, which outlines Delegates’ authority to make decisions.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
23610 February 2021A list of all briefs that were signed by the Secretary during October 2020, including a copy of the first page only of each relevant brief.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
23527 January 2021All documents relating to the review of the project ‘Contracted Medical Adviser Business Improvement’, as outlined at Attachment A to the brief EC20-000510.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
23423 December 2020A copy of an Internal Delegate training video as well as any documentation associated with the video.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
23321 December 2020Copy of the Departmental Open Door Policy, and discussion documents associated with reasoning as to why the Open Door Policy was introduced.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
23223 December 2020Templates listed as required in s 137 reports and updated reasons for decisions changing the wording from evidence to opinion, as well as discussion documents initiating the change of this wording.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
23111 January 2021Contracts CN3689970 and CN3685665 between DVA and Adecco; contract CN3685667 between DVA and Hudson.Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2306 January 2021COVID Safe Business Plans for Information Law section and Brisbane office.Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2020

FOI disclosure log 2020
Log numberRelease dateFOI request high-level descriptionDocuments providedAccess
22924 December 2020Contracts, MOUs, tenders or agreements between DVA and TJ Affiliates, Remembrance Foundation, the Modern Soldier and Talissa Papamau.Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
22821 December 2020Details of contract CN3722812 which commenced from 1 July 2020 for Labour Hire services with the value $14,171.44.Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
227​18 December 2020​Records held by DVA which are related to sex, sexuality, LGBTI people, reproduction, pregnancy, relationships, marriage, or family and intimate partner violence (also known as domestic violence).Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
226​7 December 2020​A copy of the Department of Veterans’ Affairs gift register, the transaction list of all expenses coded as official hospitality, the transaction list of all expenses coded as (or that would fall under the umbrella of) official travel expenses for the Secretary for the 2019–2020 financial year.Documents as requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
22524 November 2020​Median claims processing time for VEA, MRCA and DRCA claims (2019–20 FY).Document created under section 17 of the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
224​23 November 2020​Documents regarding over payment of disability pension and Veterans options to repay same, investigation into fraudulently obtaining disability pension by Veteran or other persons, reimbursement of over payments by Veteran to OVA and debt forgiven by OVA to Veteran due to outcome of fraudulent investigation.Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
223​6 November 2020​Number of CMAs contracted to DVA and process for delegates seeking an opinion from a CMA.Document created under section 17 of the FOI Act.​For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
222​29 October 2020​Request for number of applications for CDDA claims, number of CDDA claims accepted and total amount paid out to successful CDDA claims in 2017-2018 financial year.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
221​23 October 2020​List of CDDA claims between FY 2015 to 2020 inclusive, detailing the date the claim was received, date of decision and whether it wasDocuments as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
22021 October 2020​ESORT Meeting minutes for: 2 Aug 2012; 27 Mar 2013; 14 May 2013; and 14 November 2013.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
21916 October 2020Request for Compensation for Defective Administration Claims in 2019–2020.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2189 October 2020Specific policy document that is issued to officers that are delegated the powers of the Repatriation Commission for the purposes of conducting their duties.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2172 October 2020Request for documents of the Office of Australian War Graves and related ministerial correspondence which proposed and approved the change in policy which allowed the bodies of five servicemen who were killed or died in Vietnam to be buried in Perth War Cemetery.Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
21614 September 2020Request for number of Department employees that have worked in Ministerial Offices over the last 40 years. This includes both Department Liaison Officers and the Minister’s private staff as advisers.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2153 September 2020Request for information regarding staffing levels both at executive level and non executive level.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2143 September 2020Request for the policy or legislative document that a delegate uses as a basis, or that allows the delegate to determine or define what constitutes ‘evidence’.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2132 September 2020Request for list of all Veteran Centric Reforms programs undertaken since 2017-2018 budget. Summary evaluation documents relating to Department’s two-year pilot of behaviour-informed design and trial of small scale policy interventions.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2122 September 2020Request for a list of the number of accepted claims under MRCA for obesity for the period of 2004–2020, organised by year and count.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2111 September 2020Request for total number of non-APS staff, filling equivalent APS staff and a list of all position titles that are currently filled by non-APS staff.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2101 September 2020Request for list of year and count of of the number of accepted claims under MRCA for Xerostomia for period 2004–2020, with separate counts for 2018 pre and post 26 October 2018.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2091 September 2020Request for Part 4 GARP Apportionment and or any other information contained in CLIK that pertains to the subject of "Chapter 20 Apportionment".Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
20831 August 2020Request for data of after-hours counselling service for 2019–2020.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
20718 August 2020Request for legal expenditure incurred by Repatriation Commission in briefing external legal service providers by firm name for period from 1 July 2018 to 1 July 2020 for AAT hearings.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
20618 August 2020Request for legislative instrument, authority, documents that allows or gives a delegate the authority to change a psychiatrist’s diagnosis.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
20523 July 2020Office of Australian War Graves (OAWG) submissions including correspondence, documentation, emails and briefings relating to the matter between OAWG and the South Australian Government.Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
20410 June 2020Request for the Mind Medicine Australia (MMA) presentation and correspondence from 1 July 2019 to 1 March 2020, between MMA representatives and DVA relating to the use of psychedelic substances for the treatment of mental health conditions.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
20324 February 2020Request for access to two grant applications. These applications are: Bungendore War Memorial Management Committee: Research, collate names and publish a booklet on the history of servicemen from the Bungendore district who served during the Boer War. Bungendore War Memorial Management Committee: Install a Boer War roll of honour at the Bungendore Cenotaph and a plaque to commemorate those who served post first Gulf War.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
20220 February 2020A copy of the Minister’s authority document for DVA officers to make payments under the CDDA Scheme.Documents as requested.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
20011 February 2020VEA Officer manual, working documents leading to the creation of said manual and the Compiling s 137 reports documents and the names of the authorising officers for the use and publication of these documents.Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1995 February 2020The Department’s Incoming Government Brief for 2019.Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1983 February 2020Request for the Department’s (DVA’s) Freedom of Information business rules, guidelines, manuals and templates.Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
19731 January 2020The guidance documents, policy and suchlike that are provided to the officer that compiles VEA S137 reports.Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
19610 January 2020Documents provided to the officer that compiles S137 reports.Documents as requested, with redactions applied to exempt material.​For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1953 January 2020Departmental Medical Advisers data and legal authority.Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2019

FOI disclosure log 2019
Log numberRelease dateFOI request high-level descriptionDocuments providedAccess
19411 December 2019Data related to payments to War Widows Guild for 2018–19Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
19322 November 2019Data relating to compliments and complaints received by the Department.Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
19218 November 2019Documents related to tenders for monumental stonemasonsDocument as requested, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
19124 October 2019Budget information in relation to DVA staff.Extracts from the 18/19 Annual Report.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
19014 October 2019Statistical information about MRCA/DRCA ratesDocument as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1891 October 2019Statistics and training documents related to MLCOA.Document as requested, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
18830 September 2019Training docs related to the MRCA, DRCA and VEA.Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
18727 September 2019Statistics for MBS item numbers 38356 and 38495.Document as requested, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
18623 September 2019Documents related to Royal Company Butterworth.Document as requested, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1853 September 2019Instructions and guidelines to assist rehabilitation providers in accordance with provisions of the SRCA.Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
18429 August 2019Statistics in relation to the number of veterans on home oxygen therapy.Document as requested, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
18327 August 2019Data related to AAT legal expenses.Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
18223 August 2019Data related to MBS item numbers 38488 and 38489.Document as requested, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1819 August 2019Data related to DVA compensation payments.Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1806 August 2019Data regarding VVCS calls.Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
17929 July 2019Data regarding the percentage of high impact errors in 2018/19 for MRCA and DRCA claims.Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
17829 July 2019CDDA data (Claims made, claims accepted and total amount paid for 2018/19 FY).Document as requested, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
17723 July 2019Medical Investigation Guidelines.Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
17623 July 2019Claims Management Guidelines.Document as requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
17526 June 2019Documents relating to automation of decision-making within government — documents pertaining to the implementation of sections 4B of VEA, 4A of MRCA and 3A of DRCA.Document as requested, with redactions applied to irrelevant material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
17421 June 2019Documents relating to the Synergy Group Review of the Victoria Cross Travel Entitlements.Document as requested, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
17328 November 2018Documents relating to the funding provided by the Department to the Camp Gallipoli Foundation in 2015, the review carried out by the Department in 2016 into those funding arrangements and regarding the issue of the ‘Permit to use the word ANZAC’ (No. 226) issued to the Camp Gallipoli Foundation in 2014, including any variation, revocation or re-issue of the permit.Document as requested, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
17231 May 2019Document to be created detailing a position report for the whole of the Legal Services and Assurance Branch as of the date of the request.Document as requested, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
17129 May 2019Guidance provided to Independent Medical Experts about providing expert opinion and evidence.Documents as requested.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
17021 May 2019Provisions of the Veterans’ Entitlements Act 1986 that relate to compensation offsetting.Documents as requested.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
16921 May 2019Documents about the Australian War Memorial Director’s, Dr Brendan Nelson, request to sit on the advisory board of Thales Australia (for the period 2015 to 2019), including any annual reports made by the Director on this issue to the Veterans’ Affairs Minister.Documents as requested.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
16816 May 2019Veterans’ Advocacy and Support Services Scoping Study.Documents requested, with redactions applied to exempt and irrelevant material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1677 May 2019Documents relating to evidence to be provided to the Veterans’ Review Board as part of the section 137 report.Document requested (Veterans’ Review Board — Practice Note 3 of 2018 — Evidence).For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
16618 April 2019All businesslines released since 1 July 2018 for claims and appeals processing.Documents requested, with redactions to remove irrelevant material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
16510 April 2019Monash University review: mental health impacts of compensation claim assessment processes.Document requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1643 April 2019Statements of Principles concerning Concussion and Moderate to Severe Traumatic Brain Injury.Document requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
16329 March 2019Emails and Ministerial Submissions relating to the time change for the Anzac Day Service at Villers-Bretonneux.Documents requested, with redactions applied to exempt materialFor access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
16228 March 2019SOP relating to "Fracture".Document requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
16127 March 2019Documents in relation to the RaCER reporting system.Documents requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
16026 March 2019Copy of each monthly report from July 2017 through to and including June 2018 (Governance and oversight of R&C as mentioned in ANAO Audit Report).Document containing information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
15926 March 2019Copy of the summary statistic report for the month of June 2018 that details the number of liability claims accepted and rejected in that month, for VEA, DRCA and MRCA liability claims.Document containing information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
15826 February 20192014–2017 average call wait times for the Veterans and Veterans Families Counselling Services.One document providing the information sought.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1577 March 20192017/18 Legal Aid and ESOs expenses.One document providing the information sought.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1567 February 2019CDDA data (claims made, claims accepted & value of amount paid for period 1 July 18 to 31 Dec 18).Document created detailing information sought, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1557 February 2019External legal expenses data for the period 1 July 18 to 31 Dec 18.Document created detailing information sought.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1547 February 2019External legal expenses data for the period 1 July 17 to 31 Dec 17.Document created detailing information sought.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
15317 January 2019Claims data surrounding F111 Deseal and Reseal workers (from 2009 to 2018, the date of the FOI request).Document created under section 17 of the FOI Act, containing data in relation to F111 Deseal and Reseal workers (from 2009 to 2018, the date of the FOI request).For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1527 January 2019Document to be created detailing information about SES members, including position details, areas of responsibility, remuneration, membership & reporting lines.Document created detailing information sought, with redactions applied to exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1513 January 2019Documents in relation to funding provided to the Camp Gallipoli Foundation, a 2016 review of that funding and documents relating to the issue of a permit in 2014 to use the word ANZAC.Documents requested, with redactions applied to exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2018

FOI disclosure log 2018
Log numberRelease dateFOI request high-level descriptionDocuments providedAccess
15014 December 2018Documents relating to EDRMS functions and ICT policy.Policy type documents containing information requested, with redactions applied to remove exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
14910 December 2018Information about DVA FOI delegates as at 27 September 2018.One document containing information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
14810 December 2018Information about employees that holding a current Australian legal practising certificate and their salary band.One document containing information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1474 December 2018Section 137 report data — Number of reports created that have exceeded 6 weeks for response since the beginning of 2017 up to the end of November 2018.One document, being the Veterans’ Advocacy and Support Services Scoping Study.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1464 December 2018DVA Robert Cornell advocacy study.One document, being the Veterans’ Advocacy and Support Services Scoping Study.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
14528 November 2018Notification of privacy breach to the Privacy Commissioner in 2014.One document as requested, with redactions applied to remove exempt material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
14423 November 2018Document relating to DVA clients that hold a Gold Card and currently reside in a residential aged care facility in the ACT.Document containing information relevant to the request.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
14321 November 2018Documents relating to Secretary and Repatriation Commission delegations as applicable in 2016 and 2018.Delegation instruments.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
14224 October 2018Documents relating to the Department’s gift and hospitality registers.Two document bundles. Policy documents and copies of the relevant registers, with redactions applied to remove exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
14122 October 2018Documents relating to Jurisdictional Policy Advice No. 2014/05, Safety and Compensation Act 1988.One document containing information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
14018 October 2018Documents relating to Veterans’ MATES agreement.Agreement documents, with redactions applied to remove exempt material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
13916 October 2018Documents relating to the change in the way the Department notes performance indicators in its Annual Report.Documents containing information relevant to the request, with redactions applied to two documents to remove exempt material (note 7 documents were subject to entry 129 above).For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
13812 October 2018Document relating to contracts that contain confidentiality clauses (as listed on AusTender).One document containing information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1375 October 2018Documents relating to decisions concerning Implant Supported Bridges.Documents, being Commission submissions and related resources, with redactions applied to three of them to remove irrelevant material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
13620 September 2018Documents relating to non-economic loss assessments under s27 of the Safety, Rehabilitation and Compensation (Defence Related Claims) Act 1988.Documents that are publicly available.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
13518 September 2018Summary that sets out the number of clients, be age group, that were referred to SPOC management by the Coordinated Care Unit (CC) and Client Liaison Unit (CLU) for the month of June 2018.A table detailing the information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
13417 September 2018Documents relating to a policy change under the Safety, Rehabilitation & Compensation (Defence-related Claims) Act 1988 concerning hearing loss.Documents, being publicly available handbooks.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
13317 September 2018Documents outlining policy changes in the Safety, Rehabilitation & Compensation (Defence-related Claims) Act 1988 (Hearing Loss and Ear, Nose and Throat Disorders).Handbooks that are available through CLIK on the Department’s website.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
13213 September 2018…copy of the client satisfaction survey (https://www.dva.gov.au/consultation-and-grants/client-satisfaction-survey) sample selection methodology (a survey it is claimed is carried out biannually)… any documentation recording or explaining as to why the survey is only carried out via the telephone via CATI (Computer-Assisted Telephone Interviewing) compared to online collection, using Survey Monkey or the other like platform (especially given the cost benefits)…Documents relating to the survey methodology, with redactions to remove irrelevant material.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
13112 September 2018…the position of the department officer that has the power to decide what is "clinically necessary (treatment)" in relation to AML treatment.Document relating to consolidated delegations made under the legislative instruments of the Veterans’ Entitlement Act 1986.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
13012 September 2018…Can I request a copy of the guide in order to assure my client this will be treated with respect when submitted to DVA.Document detailing the Management of Claims Relating to Sexual or Other Forms of Abuse, with redactions applied.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
12929 August 2018Documents relating to the change in the way the Department notes performance indicators in its Annual Report.Documents containing information relevant to the request, with exemptions applied to two documents.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
12827 August 2018Document detailing the Department’s expenditure on medical devices in private hospitals for the financial years 2016–17 and 2017–18, broken down by total expenditure, items and average cost.A table detailing the information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1278 August 2018Document relating to a professional indemnity insurance policy held by VITA.Professional Indemnity Insurance Policy Schedule, with redactions to remove irrelevant material.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1263 August 2018Documents relating to the rise in claim decisions being set aside by the AAT.Documents containing information relevant to the request, with exemptions applied.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
12527 July 2018Document relating to statistical data concerning total expenditure on transport to and from medical appointments by the Department over the 2016/17 and 2017/18 Financial Years.A table detailing the information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
12425 July 2018Document relating to statistical data concerning the CDDA Scheme for the 2013/14 and 2016/17 Financial Years.A table detailing the information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
12324 July 2018Document relating to statistical data concerning the number of Veterans on Home Oxygen Therapy.A table detailing the information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
12212 July 2018Documents relating to the Repatriation Commission and section 31 Review Powers.22 Documents containing information relevant to the request.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1211 June 2018The Department’s policy for processing CDDA claims (Compensation for Detriment Caused by Defective Administration).Secretary’s Instruction — Compensation for Detriment Caused by Defective Administration.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
12018 May 2018Document detailing APS level and DVA office location of all current department FOI delegates as well as an estimated percentage proportion of their time spent on FOI activities.A table detailing the information requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
11918 May 2018The incoming briefs for Veterans’ Affairs and Defence Personnel Minister Michael McCormack.Portfolio Overview Summary, three attachments to the summary and the Portfolio Overview (with redactions applied to remove exempt material).For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
11830 April 2018Summary statistical information on the abandonment rate of initial liability and permanent impairment compensation applications.One document containing information relevant to the request.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
11723 April 2018Copies of the Department’s Information Access procedures pre and post 15 March 2018 as well as de-identified documents advising staff about procedure and process changes.Three documents relevant to the request with irrelevant material deleted.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
11618 April 2018Details of charges notified to FOI Act applicants in the period from 1 July 2017 to date including the Department’s FOI reference number, preliminary charges assessment and outcome.A single document with a table detailing the Department’s FOI reference number, preliminary charges assessment and outcome.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
11519 March 2018Secretary’s Instruction — Compensation for Detriment caused by Defective Administration.A copy of the relevant document.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1148 February 2018Registers of hospitality and gifts declared by staff.A copy of relevant documents, with exemptions applied.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
11318 January 2018The number of FOI requests received by the department in the years 2014/15, 2015/2016 and 2016/17, broken down by year. The number of refusal decisions in response to FOI requests in the years 2014/15, 2015/16 and 2016/17, including a breakdown of the refusal reasons.A single document detailing the relevant numbers by financial year.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
11215 January 2018A copy of the Inquiry Report of the Joint (Departments of Defence and Veterans’ Affairs) Inquiry into the management of Mr Jesse Bird’s Case. Documents which relate to the disclosure of the report outside the Department of Veterans’ Affairs.A copy of the Inquiry Report, with exemptions applied.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
11113 January 2018Correspondence between the Department of Veterans’ Affairs and the Camp Gallipoli foundation.A copy of relevant documents, with exemptions applied.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2017

FOI disclosure log 2017
Log numberRelease dateFOI request high-level descriptionDocuments providedAccess
11014 December 2017The expenditure for the provision of legal services on private law firms appearing at the AAT, on behalf of the Repatriation Commission for Australia wide and for NSW, and for Victoria individually for the FY 2015–16 and 2016–17.A single document produced, showing the expenditure for the provision of legal services on private law firms appearing at the AAT, on behalf of the Repatriation Commission for the FY 2015-16 and 2016-17.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1095 December 2017Information regarding requests received under Australian Privacy Principle 12 between 1 July 2016 and 30 June 2017.One document providing information regarding Australian Privacy Principle 12 requests in financial year 16/17.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
10823 November 2017Documents relating to the Department’s implementation of the APS Style Guide.Documents within the scope of the request.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
10710 November 2017Client Liaison Unit document.The Department’s Unreasonable Complainant Conduct Framework.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
10626 May 2017

For the 2013/ 14, 2014/15 and 2015/16 financial years and the 2016/17 financial year to date:

  1. Number of people about whom Code of Conduct complaints have been alleged by clients of the Department;
  2. Number of people about whom Code of Conduct complaints have been alleged by clients of DVA in which DVA formally appointed an officer to investigate the Code of Conduct breach/es alleged;
  3. Number of Code of Conduct complaints (as set out at #1 and #2) that relate to privacy-related matters.
A table detailing the relevant numbers by financial years requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1053 May 2017All documents and records that relate to the consultations with the Privacy Commissioner, the Commonwealth Ombudsman and consultation with the ex-services community, in particular, a copy of the Privacy Impact Statement, in relation to the Veterans’ Affairs Legislation Amendment (Digital Readiness and Other Measures) Bill 2016.Documents related to the scope of the request with applicable exemptions.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
10427 April 2017The topics list for briefs created in preparation for hearings of Senate 2016–17 Additional Estimates.Veterans’ Affairs Portfolio Secretary’s Briefs Index — Additional Budget Estimates with applicable exemptions.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
10327 April 2017All documents wherein the outcome of any enterprise bargaining ballots were communicated to the department by the entity who undertook the ballots.DVA Enterprise Agreement 2015-2018 (First) Ballot Report with applicable exemptions. DVA Enterprise Agreement 2015-2018 (Final) Ballot Report with applicable exemptions.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1027 April 2017The full Privacy Impact Assessment Report for the Veterans’ Affairs Legislation Amendment (Digital Readiness and Other Measures) Bill 2016.The Privacy Impact Assessment with applicable exemptions.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
10120 March 2017The documents which describe the data provided to the external organisation(s) responsible for conducting the ballots for all Enterprise Agreements put to staff for a vote.First and second ballot voter rolls.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1009 February 2017The Department’s unpublished indexed list of files created from 1998 onwards.A copy of the Department’s indexed list of files created for the relevant years with applicable exemptions.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
9930 January 2017All documents relating to prostheses list item costs for the Department as part of program 2.2: veterans’ hospital services. Specifically within the $850m allocated towards private hospitals as part of program 2.2 of Department budget papers, assess to documents showing how much the Department spends on prostheses list items in the financial years 2014–15, 2015–16 and 2016–17.A document outlining DVA expenditure on prostheses in private hospitals for 2014-15 and 2015-16.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
9823 January 2017DVA ‘Businessline’ titled Application of Guide to the Assessment of Rates of Veterans’ Pensions (GARP) — Other Effects of Spinal Conditions in Chapter 3.Businessline — Delegates applying the Guide to the Assessment of Veterans Pensions (GARP) regarding the assessment of other effects of spinal conditions with some staff contact details redacted.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2016

FOI disclosure log 2016
Log numberRelease dateFOI request high-level descriptionDocuments providedAccess
9723 December 2016The topics list for briefs created in preparation for hearings of Senate 2016–2017 Supplementary Budget Estimates.List of Topic Briefs for Supplementary Budget Estimates — October 2016 with redactions.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
9618 November 2016In relation to the ‘Saluting their Services Commemorations Program’ and the ‘Anzac Centenary Local Grants Program’ to the War Veterans Remembrance Drive Association Inc in March 2015 for a commemorative rest area to be established at the Elands Trigonomentric Reserve: material lodged in support of the grant application; document(s) recording the specific terms upon which the grant was made; the letter of acceptance or similar, signed by respective representatives of the grant recipient and the Department.1. Anzac Centenary Local Grants Program — Application for Grant with redactions applied. 2. Correspondence lodged in support of grant application with redactions applied. 3. Anzac Centenary Local Grants Program — Letter of Acceptance with redactions applied.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
9528 October 2016List of internal Consolidated Library of Information and Knowledge (CLIK) pages.List of internal pages of Consolidated Library of Information and Knowledge (CLIK).For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
9417 October 2016Any report provided by PricewaterhouseCoopers under its contract to support the negotiation process with public hospitals.Relevant reports by PricewaterhouseCoopers with redactions.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
9312 October 2016Information in regard to Ability to Earn and Deeming Based on Actual Earnings.CLIK Military Compensation Reference Library, Incapacity Procedures Manual, Chapter 3 and Rehabilitation Policy Library, Legislative Provisions, Chapter 2.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
9229 August 2016The current incoming government brief.A copy of the Incoming Government Brief with applicable exemptions.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
9115 July 2016
  1. The revocation of approval for Camp Gallipoli’s use of the word ‘Anzac’;
  2. Any reports and/or evaluations and/or assessments and/or advice about the commercialisation of ‘Anzac’; and
  3. Any reports and/or evaluations and/or assessments and/or advice about monies raised by the use and/or commercialisation of ‘Anzac’.
Documents regarding the revocation of approval for the use of the word ‘Anzac’ with redactions.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
906 June 2016A list of all HTTP requests to *.dva.gov.au that returned a HTTP status code of 404 from as far back as is possible through to the current date.Documents within scope of the request.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
8930 May 2016
  1. The number of DVA claims awaiting reconsideration.
  2. The number of claims currently with DVA.
  3. The number of veteran suicides since 2011.
  4. The number of workers compensation claims submitted by DVA staff.
  5. The number of current and past serving DVA staff who have committed suicide.
  6. The number of veterans who attended Dr Kostos and Dr Sheehan (DVA appointed reporting doctors) in the last ten years and have committed suicide.
  7. The number of veterans who have committed suicide after having their claims dealt with by the Reconsiderations Department of DVA.
  8. The amount DVA, including the Reconsideration Department, has spent on lawyers, legal firms and barristers in the last five years.
  9. The average time taken to process a claim for reconsideration.
  10. Systems DVA has in place to monitor young veterans and steps taken to avoid suicide amount the young veteran community.
Extracts from the Department of Veterans’ Affairs Annual Report 2014-15. Senate Question on Notice — August 2014.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
8818 May 2016
  1. Current social media policy of the department, which covers departmental use and/or private use by employees in an individual capacity.
  2. Any current guidance material which is available for employees to make informed decisions about their private social media use.
DVA Social Media Policy and Social Media Terms of Use.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
875 May 2016
  1. The names of other organisations used by DVA to write reports (other than MLCOA) and the percentage of the total number of reports written by MLCOA.
  2. The average amount DVA pays MLCOA doctors for their reports.
  3. The number of complaints DVA has received from veterans against doctors engaged by DVA for medico-legal service.
  4. Documents outlining any training material, directions or correspondence provided to MLCOA doctors when dealing with veterans.
A document listing organisations used by the Department for medico-legal reports. A training presentation for medico-legal providers.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
8629 April 2016

Excluding World War 2 and Pre-1972 Vietnam Veterans claims:

  1. The total number of claims accepted, where smoking after 1973 has been accepted by the Department of Veterans’ Affairs as Service Related.
  2. The Individual breakdown of Statement of Principle Conditions that have smoking as a factor within those claims and have been accepted by the Department of Veterans’ Affairs as Service related.
A document outlining the number of accepted service related smoking disability claims, post 1973. A document outlining accepted service related disability claims based on smoking related factor codes by Statement of Principle Condition, post 1973.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
8522 April 2016
  1. A copy of the original unedited draft research composed by Monash for the 2003 Australian Gulf War Veterans Health Study, and
  2. Copies of all correspondence between DVA and Monash regarding any and all DVA proposed changes to the researchers original work, and
  3. A copy of the original unedited draft research composed by Monash for the (2009-14) current Australian Gulf War Veterans Health Study, and
  4. Copies of all correspondence between DVA and Monash regarding any and all DVA proposed changes to the researcher’s original work.
Covering emails between DVA and Monash University with redactions.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
8422 April 2016The official Guest list, the cost of the event and any correspondence to and from the Department regarding this event [in relation to the 25th anniversary of the Gulf War commemorative event].The Client Event Sheet for the Public Talk on the 25th Anniversary of the End of the Gulf War held at the Australian War Memorial, with exemptions applied. Emails between DVA and the Department of Defence regarding attendance at the event, with exemptions applied.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
8323 March 2016
  1. What funding (quantum) has been granted by the Department of Veterans’ Affairs and/or the Office of Australian War Graves to the Torres Strait Regional Island Council for the purpose if erection and/or maintenance of military service memorials between 1 January and 31 December 2015?
  2. If funding grants have been approved in relation to the above-mentioned; have the funds been expended by the recipient, if not, what funds remain unallocated, and, by what date must the funds be expended and reported as to the use of such funds.
A document outlining the Community Commemorative Grants awarded to the Torres Strait Regional Council between 1 January and 31 December 2015.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2015

FOI disclosure log 2015
Log numberRelease dateFOI request high-level descriptionDocuments providedAccess
828 December 2015All documents, including correspondence, whether written or electronic, relating to the discovery of WWI Australian soldiers’ remains in 2003 by Pierre Ducroquet in a field near Merris in northern France and the subsequent investigation into the identity of those remains by the Commonwealth War Graves Commission, Office of Australian War Graves and the Department of Veterans’ Affairs.Documents within scope of the request with exemptions applied.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
8126 November 2015The total number of claims under the Scheme for Compensation for Detriment caused by Defective Administration (CDDA Scheme) processed since the Scheme’s inception and the number of rejected/approved under the CDDA Scheme.A document containing data on the number of CDDA scheme application received and processed, approved and rejected by the Department since 2002.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
8024 August 2015A list of the web addresses accessed by computers in the Department of Veterans’ Affairs on Saturday 25 April 2015, in a machine readable format such as xls or csv.A document containing a list of web addresses accessed by computers in the Department of Veterans’ Affairs on 25 April 2015.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
799 July 2015A copy of minutes to all meetings of the Prime Minister’s Advisory Council on Veterans’ Mental Health.The minutes of the Prime Ministerial Advisory Council on Veterans’ Mental Health meetings with exemptions applied.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
7829 June 2015

From April 30 2005 and ending April 30 2015:

  1. A list of all entities that are approved to use of the word ANZAC as is required under the Protection of Word ‘Anzac’ Regulations 1921 (Cth);
  2. A list of all entities that have been denied approval of the use of the word ‘Anzac’ under the provisions provided by the Protection of Word ‘Anzac’ Regulations 1921 (Cth);
  3. A list of all entities that are approved to import goods bearing the word ‘Anzac’ under the Customs (Prohibited Imports) Regulations;
  4. A list of entities that have been denied approval to import goods bearing the word ‘Anzac’ under the Customs (Prohibited Imports) Regulations.
A document listing accepted and declined applications under the Protection of Word ‘Anzac’ Regulations 1921 with redactions.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
7727 May 2015The VITA insurance policy document for RSL TIP trained pension officers.Civil Liability Professional Indemnity Insurance Policy.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
7618 May 2015

Statistics on overpayments to veterans caused by admin errors within DVA

  1. By number
  2. By amount
  3. By State/Territory
A document containing data on the number of overpayments waived under the VEA, SRCA and MRCA.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
7511 May 2015The number of accepted claims in relation to death by suicide from 2000 to 2014.A document containing data on number of accepted claims for suicide in respect of veterans who had served from World War Two to current day service.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
7411 May 2015
  1. The number of veterans of recent conflicts who have received compensation due to a diagnosis of PTSD, and the number of pending claims now before the DVA;
  2. The number of veterans of the Iraq conflict who have received compensation due to a diagnosis of PTSD, and the number of pending claims now before the DVA;
  3. The number of Afghanistan veterans who have received compensation due to a diagnosis of PTSD, and the number of pending claims now before the DVA;
  4. The dollar value of compensation made under any of the schemes available to all veterans due to a diagnosis of PTSD;
  5. The dollar value of compensation made to veterans of the Iraq conflict who due to a diagnosis of PTSD;
  6. The dollar value of compensation made to veterans of the Afghanistan conflict who have received compensation due to a diagnosis of PTSD;
  7. The average amount of compensation paid to a veteran of the East Timor conflict due to a PTSD claim;
  8. The average amount of compensation paid to a veteran of the Iraq conflict due to a PTSD claim;
  9. The average amount of compensation paid to a veteran of the Afghanistan conflict due to a PTSD claim;
  10. The maximum amount of compensation paid to a veteran of the East Timor conflict due to a PTSD claim;
  11. The maximum amount of compensation paid to a veteran of the Iraq conflict due to a PTSD claim; and
  12. The maximum amount of compensation paid to a veteran of the Afghanistan conflict due to a PTSD claim.
Senate Question on Notice 2221. Top 20 Accepted Conditions (Recent Conflicts and Vietnam) — March 2015 update.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
7330 March 2015
  1. Access to the functional design brief related to a proposed Australian interpretative centre at Villers-Bretonneux, France.
  2. Documents related to project costings that are not subject to cabinet confidentiality.
A document listing consultants and contracts let in relation to the interpretative centre at Villers-Bretonneux.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
7213 February 2015Any reports relating to the extension of VVCS access to those who have served on border protection duties either in Australia or overseas.Final Report Review of the Veterans and Veterans’ Families Counselling Service Delivery Model.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
7122 January 2015The total amount in $ the funds that have been provided under the ‘Saluting Their Service’ program to the veterans of the Indonesia Confrontation 1964-1966.A document listing the Saluting Their Service commemorative grants approved to ex-service organisations representing veterans from the Indonesian (Borneo) Confrontation during the period 1 January 2012 to 14 January 2015.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
702 January 2015Minutes of all meetings of the Prime Minister’s Advisory Council on Veterans’ Mental Health.Minutes of the inaugural Prime Ministerial Advisory Council on Veterans’ Mental Health meeting with exemptions applied.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2014

FOI disclosure log 2014
Log numberRelease dateFOI request high-level descriptionDocuments providedAccess
6923 December 2014
  1. A copy of the original unedited draft research composed by Monash University for the 2003 Australian Gulf War Veterans Health, and
  2. Copies of all correspondence between DVA and Monash regarding any and all DVA proposed changes to the researcher’s original work, and
  3. A copy of the original unedited draft research composed by Monash for the (2009-14) current Australian Gulf War Veterans Health Study, and
  4. Copies of all correspondence between DVA and Monash regarding any and all DVA proposed changes to the researcher’s original work.
Correspondence between DVA and Monash University with exemptions applied.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
6819 December 2014

Details of the Standing Offer arrangement between the Department and Baptist Care NSW/ACT, specifically:

  1. Is Baptist Care NSW/ACT a continuing supplier to the Department?
  2. What is the dollar value of this arrangement?
  3. When does this arrangement expire?
Deed of Standing Offer between the Commonwealth of Australia and Baptist Care Community Services NSW & ACT with exemptions applied. Letter from DVA to BaptistCare. Letter from BaptistCare to DVA with exemptions applied. Letter from DVA to Baptistcare with exemptions applied.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
6728 November 2014Copy of any delegations schedule/s in use at DVA. Specifically, any schedules wherein decision makers exercise authority under legislation, excluding financial and HR delegations schedules.A document listing the Department’s non HR and non financial delegations.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
6627 November 2014

All correspondence regarding a letter dated 17 December 2012 from the Secretary and includes:

  1. All correspondence between DVA and the Foreign Affairs Defence and Trade (FADT) secretariat;
  2. Specifically, all correspondence between the business unit now known as Parliamentary and Governance and any third party in relation to the Secretary’s letter;
  3. The electronic records on the Secretary’s letter that tracks who took what actions, and when;
  4. All diary entries, minutes and agenda for any meetings held with regards the Secretary’s letter;
  5. Specifically, all emails, notes or explanatory material held by DVA, or communicated to a third party, as to why the Secretary’s letter was listed so late on the FADT website, and the same with regards any request as to how the Secretary’s letter was to be listed on the FADT website.
Letter from the Secretary of the Standing Committee on Foreign Affairs, Defence and Trade to the Secretary (DVA), with attachment. Letter from the Secretary (DVA) to the Secretary of the Standing Committee on Foreign Affairs, Defence and Trade, with attachment. A document listing the Workflow Actions/Procedures in relation to Secretarial Correspondence.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
6527 October 2014Copies of doctors’ reports and investigations on RAAF Firemen and their exposure to toxic chemicals contracted by DVA by Professor Tee Guidotti and RAAF Medical Officer Dr Graeme Peel. Third report conducted by another doctor.1. Health Risks and Occupation as a Firefighter report — Dr Tee L. Guidotti. 2. Royal Australian Air Force Firefighter Case File Review Report — Dr Graeme Peel.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
647 October 2014
  1. The document or policy guide used by the Director of Appeals (DVA) to determine travel, accommodation and associated costs involved in hearings of the Administrative Appeals Tribunal.
  2. A list or details of the most recent costs for transport, accommodation and food, incurred, approved or billed, by a particular law firm when travelling to Cairns from Brisbane for Administrative Appeal Tribunal hearings.
  3. Further to point 2, if no recent trips to Cairns have occurred, then the same costs involved when travelling to another city within Australia.
  4. Details of the costs paid by the Department of Veterans’ Affairs to the legal firm requested are, Airline travelled and class of ticket, Hotel used and star rating, and meal and other transport costs such as taxi or limousine services.
  5. No names or specific dates are requested.
Documents detailing the Department’s policy on domestic travel for other than APS employees. Redacted copy of a document detailing an itinerary and travel costs.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
6329 August 2014The Privacy Impact Assessment prepared by Norton Rose [Fulbright] in relation to data sharing between DVA and Defence.Privacy Impact Assessment Report — Choice and Maintainability for Veterans’ Services Project — Qualifying Service App.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
6222 August 2014A full copy of a file relating to [the Department’s] acceptance of a claim for myeloma or leukaemia which was the result of exposure to radiation, excluding identifying information.De-identified Statement of Reasons for accepted claim for Multiple Myeloma.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
6113 August 2014A copy of the internal audit of [the Department’s] registration and monitoring of requests made under the FOI Act.Internal Audit Report — Review of Privacy Policy and Freedom of Information.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
6025 July 2014The number of veteran suicides over the last 10 years.Number of accepted claims in relation to death by suicide in the 10 years to 31 December 2013.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
595 June 2014
  1. A de-identified document detailing the reason(s) for a decision to accept a claim for multiple myeloma under any scheme administered by DVA.
  2. A de-identified document detailing the reason(s) for a decision to reject a claim for multiple myeloma under any scheme administered by DVA, particularly if that decision was subject to review.
De-identified Statement of Reasons for accepted claim for Multiple Myeloma. De-identified Statement of Reasons for rejected claim for Multiple Myeloma.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
581 May 2014
  1. The total number of liability type applications determined under the current SOP 11 of 2013 or under its preceding issues, but only back to 10/01/2001, (the date of effect of the second major amendment to the original SOP;
  2. The total number of liability type applications submitted for acceptance under the current SOP 11 of 2013, but only since its date of effect of 13/03/2013;
  3. Of the number given in answer to 2. above, how many such applications, were finally accepted as service related?; and
  4. Of the number given in answer to 2. above, how many were submitted by BNT participants or their representative/s?
Data relating to Statement of Principles 11/2013 and 12/2013 (Polycythaemia Vera) (and their previous issues).For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
5728 March 2014

Any statistical or data records related to or giving:

  1. The total number of liability type applications submitted for acceptance under SOPs 11 and 12 of 2013 or under their preceding issues, back to when the Reasonable Hypothesis standard of proof was introduced; and
  2. Of the above, how many such applications were successful to some degree?; and
  3. Of the number given in answer to 2. above, how many were submitted by BNT participants or their representative/s?
Data relating to Statements of Principle 11/2013 and 12/2013 (Polycythaemia Vera) (and their previous issues).For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
5628 March 2014
  1. The number of veterans of recent conflicts who have received compensation due to a diagnosis of PTSD, and the number of pending claims now before the DVA;
  2. The number of veterans of the Iraq conflict who have received compensation due to a diagnosis of PTSD, and the number of pending claims now before the DVA;
  3. The number of Afghanistan veterans who have received compensation due to a diagnosis of PTSD, and the number of pending claims now before the DVA;
  4. The dollar value of compensation made under any of the schemes available to all veterans due to a diagnosis of PTSD;
  5. The dollar value of compensation made to veterans of the Iraq conflict who due to a diagnosis of PTSD;
  6. The dollar value of compensation made to veterans of the Afghanistan conflict who have received compensation due to a diagnosis of PTSD;
  7. The maximum amount of compensation paid to a veteran of the Iraq conflict due to a PTSD claim;
  8. The maximum amount of compensation paid to a veteran of the Afghanistan conflict due to a PTSD claim.
Senate Question on Notice 2221. Top 20 Accepted Conditions (Recent Conflicts and Vietnam).For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
5521 March 2014
  1. Departmental Instructions for Researchers for Historical and Factual information relating to claims of veterans;
  2. Departmental Privacy and Confidentiality Policy of Researcher’s Reports;
  3. Any documents that relate to the contractual obligations of contracted Researchers to the Department; and
  4. Any Ministerial directions that relate to Researchers contracted by DVA.
Redacted copies of deeds of standing offer with Military research organisations; Businessline — Procedures for Requesting Military Research Reports; and Guide for DVA Contracted Military Researchers.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
5420 March 2014A copy of DVA guidelines issued in reference to the DLA Piper Inquiry.DVA guidelines titled ‘Management of claims relating to sexual or other forms of abuse’.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
536 March 2014
  1. The number of claims for service caused Post Traumatic Stress Disorder, Post Traumatic Stress Injury or Post Traumatic Stress conditions made to the Department of Veterans’ Affairs since 2004.
  2. The number of claims where liability was initially accepted for these conditions since 2004.
  3. The number of claims where liability was accepted on appeal of an initial decision that denied liability since 2004.
  4. The number of claimants who have committed suicide since 2004.
  5. The number of claimants who have become deceased since 2004.
Extracts from DVA Annual Reports 2003-2013. Senate Question on Notice 2221. Top 20 Accepted Conditions (Recent Conflicts and Vietnam).For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
5230 January 2014[DVA’s] 2013 P3M3 [internal] assessment — detailing the P3M3 maturity levels (project, programme and portfolio management maturity). [DVA’s] latest Capability Improvement Plan — detailing in particular the P3M3 targets.DVA P3M3 Annual Report (self-assessment). DVA P3M3 Capability Improvement Plan 2013–16 version 1.0.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
512 January 2014The Market Research for eHealth Record messaging for veterans, plus any attached commentary from the researchers or subsequent commentary from DVA staff about the report’s contents including implementing recommendations, etc.eHealth record messaging for veterans — summary of findings Research Report: Focus Groups amongst Veterans regarding the eHealth Record Initiative Presentation.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2013

FOI disclosure log 2013
Log numberRelease dateFOI request high-level descriptionDocuments providedAccess
5013 December 2013The incoming government brief prepared by the Department of Veterans’ Affairs for the purposes of election of the Liberal and National Parties at the 2013 election, presented to the incoming Minister or their office.A copy of the relevant documents with applicable exemptions.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
4929 November 2013The incoming Government Brief.A copy of the incoming Government Brief with applicable exemptions.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
4827 November 2013A copy of DVA’s policy and procedure manual / documents detailing all the requirements / measures required for the security / packaging of documents sent by DVA via Australia Post / courier.Six documents within the scope of the request.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
474 November 2013
  1. Copies of the research and any attachments relating to the contract [with the Uni of Qld for research into Veterans of Rwanda deployment 1994/95];
  2. Commentary on the results from within the department or other people; and 3. Documents from before the research on why it was needed.
A copy of the relevant documents with applicable exemptions.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
4618 October 2013A copy of pages 47–48 of the Department’s incoming Government Brief.A copy of pages 47–48 of the Department’s incoming Government Brief.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
4518 October 2013A copy of forms which dentists are required to fill in and supply to DVA.Documents within scope of the request with a small number of exemptions.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
4417 October 2013Any documents, meeting minutes, briefings, reviews, speeches, papers etc on particular items from the Prime Ministerial Advisory Council meetings held on: 16-Jun-10 1-Mar-11 16-Dec-11.Documents within scope of the request with applicable exemptions.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
4316 October 2013The John Wood Report and all related documents including: Instructions to John Wood and/or his agents; Documents detailing the scope of this Review; Correspondence between all parties relating to this Report.Documents covering an assessment of the Department of Veterans’ Affairs Complaint Handling Processes — Final Report by John Wood (with a single exemption) and related documents to the Report by John Wood with applicable exemptions.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
428 October 2013Any documents held by the Department that relate in any way to health issues and the use of electronic counter measures (ECM) packs, carried by Australian soldiers.Documents within scope of the request with applicable exemptions.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
418 October 2013Any and all documents / protocols/ minutes / correspondence including but not limited to email, fax or letter (internally and externally) etc between DVA (Australia) and the United States Department of Veterans’ Affairs in relation to Gulf War Veterans Health and Gulf War Veteran Health Research.Documents covering correspondence and records of meetings and discussions between the Australian and US Departments of Veterans’ Affairs with exemptions applied.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
401 October 2013Documents showing who investigates fraud in DVA/VVCS and when the present unit took the reins for investigating same.A single document with personal information and irrelevant matter redacted.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
399 September 2013All documents between DVA, OAWG and Metropolitan Cemeteries Board WA relating to the renewal program being carried out in Karrakatta Cemetery from 1 January 1990 to 1 May 2013 including: A list of plaques placed in the Garden of Remembrance for those headstones removed from the graves of ADF members buried in Karrakatta Cemetery; The Memorandum of Understanding between OAWG, DVA and MCB; Any agreement between OAWG, DVA and MCB about ADF members buried where the mausoleum extensions are proposed at Karrakatta Cemetery; Minutes of all meetings between OAWG, DVA and MCB concerning ADF members buried in Karrakatta Cemetery; Correspondence between OAWG, DVA, and MCB in relation to ADF members buried in Karrakatta Cemetery; Signed agreements between OAWG, DVA, and MCB in relation to ADF members buried in Karrakatta Cemetery; A list of headstones replaced on CWGC graves in Karrakatta Cemetery; A list of exhumations of ADF members at Karrakatta Cemetery; Any other documents between OAWG, DVA and MCB relating to the renewal program being carried out at Karrakatta Cemetery.Documents within scope of the request with applicable exemptions.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
383 September 2013A copy of the Minister’s authority document for DVA officers to make payments under the CDDA Scheme.Minister for Veterans’ Affairs – Instrument of Authorisation/ Agreement to Exercise of Delegation.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
376 August 2013The incoming briefs for Secretary Simon Lewis.Documents being: A redacted copy of the incoming Secretary’s brief — Section 1: Portfolio Overview 2013. A full copy the incoming Secretary’s brief — Section 3: DVA Budget Position. A redacted copy of the incoming Secretary’s brief — Section 4: Key Stakeholder Information 2013.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
363 June 2013The completed report to Providence Consulting Group Pty Ltd into the site capacity analysis and risk assessment review at Gallipoli, Türkiye (CN411925).Final Assessment Report "Risk and Crowd Capacity Assessment for the Gallipoli Commemorative Services for the Department of Veterans’ Affairs" by Providence Consulting Group Pty Ltd dated 24 October 2011.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
353 June 2013The ‘Phase Two’ research paper prepared by consultants Colmar Brunton into community attitudes surrounding the Centenary of Anzac (CN388713).Department of Veterans’ Affairs. "A Century of Service" Community Research Phase II Report by Colmar Brunton dated August 2011.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3427 May 2013Correspondence relevant to decisions made to allow the Metropolitan Cemeteries Board of Western Australia and the Monument Assessment and Advisory Committee to relocate Headstones of those interned in Office of Australian War Graves between 2008 and 2013.Documents were released with exemptions to the applicant.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3315 March 2013A copy of all documents of FOI courses, programmes, seminars DVA staff have attended within the last two years.Information regarding FOI courses, programmes, seminars DVA staff have attended between February 2011 and February 2013.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3228 February 2013Levels to which serious enquiries by Local Members on FOI and other issues are reported and dealt with within DVA as at September 2003 and now. Levels to which serious enquiries by Prime Minister’s and Deputy PM’s; also by Attorney’s General and other MP’s are each separately reported and dealt with within DVA as at September 2003 and now.DVA Factsheet FIP01 — Access to Information. Electorate Liaison Officer (ELO) Guidelines January 2013. ‘Contacting Members of Parliament and Media’ webpage on DVA’s intranet with redactions. Retrieved 2008 version of ‘Contacting Members of Parliament and Media’ webpage on DVA’s intranet with redactions.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
3118 January 2013Copy of Chief Executive Instruction (CEI) 6.16.A single document showing what criminal sanctions are available against persons for improper record keeping.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2012

FOI disclosure log 2012
Log numberRelease dateFOI request high-level descriptionDocuments providedAccess
3023 November 2012Copy of DVA guidelines issued in reference to the DLA Piper Inquiry.A single document showing the DVA procedure for handling sexual or other forms of abuse claims.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
299 November 2012Documents showing what the penalties are for keeping files and records of VVCS clients. Documents showing what criminal sanctions are available against persons for improper record keeping.The Department of Veterans’ Affairs Chief Executive Instruction (CEI) No 6.15.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
289 November 2012Documents to show how long the retention is for Vietnam Veterans’ Counselling Service files.The Department of Veterans’ Affairs Record Management Policy as authorised by the Secretary in April 2012.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
272 November 2012The total number of applications for Defence Home Ownership Assistance Scheme (DHOAS) subsidy certificates made during the period 01 July 2008 to 31 December 2011; The total number of applications for DHOAS subsidy certificates made during the period 01 July 2008 to 31 December 2011 that were honoured (i.e. a subsidy certificate was issued); The total number of issued subsidy certificates that were used (i.e. a subsidy was made to a member) during the period 01 July 2008 to 31 December 2011.A single document containing the relevant figures requested.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2618 October 2012The manuals DVA uses in making decisions on eligibility for the Gold Card.The income support Gold Card Determination sheet.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2512 October 2012The total number of veterans nationally who have the classification of "ceased effects" as their status as recorded in DEFCARE.A single document showing search results of the total number of veterans nationally who have the classification of "ceased effects" as their status as recorded in DEFCARE.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
243 October 2012Meeting minutes dated 2012 for the DVA’s South Australian Consultative Forum.Three documents containing the minutes of three meetings were released in full to the applicant.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
233 October 2012Information for the help and information telephone lines for each of the years 2009-10, 2010-11 and 2011-12 including: The total number of calls; The average wait to get through; The average length of a call; and The number of callers who disconnect part way through a call.Documents containing the information sought.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2214 September 2012The number of customers in NSW currently and at or around 30 June 2011 in each of the following categories: Those who had a Gold card marked with disability pension; Those who had a Gold card marked with War Widow or War Widower pension; Those who held a Gold card marked with Totally and Permanently Incapacitated pension.A single document showing search results of the total number of Gold card holders in NSW with Disability, War Widow or War Widower and Totally and Permanently Incapacitated pension.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2131 August 2012All departmental instructions, Commission Guidelines, departmental policy guidelines or other documents provided to departmental officers on the operation of section 8(1)(f) of the Veterans’ Entitlements Act 1986.CD that contains the Departmental program ‘CLIK’ which contains Departmental policies and procedures, along with an instruction booklet for this program. Documents provided to departmental officers on the operation of section 8(1)(f) of the Veterans’ Entitlements Act 1986.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
2031 August 2012All background material and guidance given to DVA staff related to the RMA Statements of Principal No 45 (Malignant Neoplasm of the Pancreas) especially any background material related to Section 6(e), concerning exposure to DDT.All background material and guidance given to DVA staff related to the RMA Statements of Principal No 45 (Malignant Neoplasm of the Pancreas) especially any background material related to Section 6(e), concerning exposure to DDT.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1931 August 2012A copy of the Businessline dated 16th March 2011, TRIM Reference 1147043E.Businessline dated 16 March 2011, TRIM Reference 1147043E.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1831 August 2012Copies of documents that include information on social research used to inform the report of the National Commission on the Commemoration of the Anzac Centenary.Copies of documents or parts of documents that include information on social research used to inform the report of the National Commission on the Commemoration of the Anzac Centenary.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1727 August 2012The history of the Veterans’ Children Education Scheme (VCES). Specifically what it was and provided from its inception through all its changes to what it is now and provides for eligible children.Five main policy documents covering the delegation instrument, training scheme, policy manual, fact sheet and enquiry document.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
166 July 2012De-identified data collected during the First Gulf War Veterans Health Study; Applications made to DVA under the Applied Research Program for the funding of the 2011 Follow Up Gulf War Veterans Health Study; Notice of which departmental section sponsored the research grant and to what purpose the research was to be principally directed in accordance with the Applied Research Program criteria; and Copies of any and all research agreements between DVA and Monash University for the aforementioned study.Two documents were released with exemptions to the applicant.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
154 July 2012A copy of the Department’s policies on what information can be given to complainants when they complain about staff.A copy of DVA People Policy in part.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
148 June 2012All documents the Department holds relating to the recruitment of participants in the first Gulf War Veterans’ Health Study. The number of Gulf War Veterans from the 2003 Gulf War Veterans’ Health Study who were existing clients of the Department at the time of that study. The number of the comparison cohort group from the 2003 Gulf War Veterans’ Health Study that were existing clients of the Department at the time of that study. The number of study participants/non participants.Status Reports regarding the Department’s contact and recruitment of participants in the first Study, a Protocol on the first Study and minutes of the Gulf War Veterans Health Study Consultative Forum.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
131 May 2012The Standard Operating Environment documentation under which DVA operates, which specifies the web browsers officially supported and deployed by DVA’s platform and the filtering technologies in place, including the social media platforms blocked and coached. DVA’s social media policy and associated guidelines for staff. A register of the social media channels operated by DVA. Internal briefs and strategies related to the use of social media channels by DVA.A number of documents that detail the Standard Operating Environment of DVA and various policies that refer to internet and social media usage by Departmental staff.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1217 April 2012A copy of information extracted from the VAN [Veterans’ Access Network] Telephone Protocols regarding the guidelines for establishing proof of identity.A copy of information extracted from the VAN [Veterans’ Access Network] Telephone Protocols regarding the guidelines for establishing proof of identity.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1110 February 2012Documents summarising the extent of financial support provided to veterans of the immediate past conflict in Iraq and ongoing conflict in Afghanistan.A summary of the extent of financial support provided to veterans of the immediate past conflict in Iraq and ongoing conflict in Afghanistan.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
1017 January 2012A copy of the Veterans and Veterans’ Families Counseling Service (VVCS) Policies and Procedures Manual.The VVCS Policies and Procedures Manual with exemptions under section 47F of the Freedom of Information Act 1982.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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2011

FOI disclosure log 2011
Log numberRelease dateFOI request high-level descriptionDocuments providedAccess
917 November 2011A Review of Post-Traumatic Stress Disorder (PTSD) programs undertaken by the Centre for Military and Veterans’ Health (CMVH).The Review of PTSD Group Treatment Programs: Final Report by the CMVH.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
84 November 2011Documents referring to usage of credit cards issued by the Department of Veterans’ Affairs to departmental staff since 1 June 2010.A document summarising the usage of credit cards issued by the Department of Veterans’ Affairs to departmental staff.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
720 October 2011A copy of the current signed delegation, authorisation and permission for all powers to make decisions under the Freedom of Information Act (the FOI Act). A copy of the last 5 signed delegations, authorisations and permissions but nothing older than 2005.A document containing the most recent delegations under the FOI Act.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
68 September 2011A copy of the Department of Veterans’ Affairs Portfolio Programme Project Management Maturity Model (P3M3) report and plans to improve the Department’s capabilities.The P3M3 Assessment Report and P3M3 Capability Improvement Plan.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
511 August 2011Documents dealing with the Department of Veterans’ Affairs expenditure on electricity usage for the 2010–2011 financial year.A document summarising the Department of Veterans’ Affairs expenditure on electricity usage for the 2010–2011 financial year.For access to these documents please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
425 July 2011A copy of the Veterans’ and Veterans’ Families Counselling Service complaints policy.A document detailing the Department of Veterans’ Affair Complaints and Feedback Management Policy. A document detailing the Department of Veterans’ Affair Businessline for the Complaints and Feedback Management Policy.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
36 July 2011The final report, or latest draft, from Thinkplace arising from its review of the coordination of DVA’s health policy and service delivery effort. AusTender Contract Notice ID: CN352202.A single document providing a copy of the presentation provided by Thinkplace.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
214 June 2011Details of the flight, accommodation and other associated costs and expenses of all departmental staff who went to Türkiye as part of the 2011 Gallipoli dawn service preparations or ceremony.A single document providing figures details of travel costs was provided.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)
13 June 2011The total number of applications for Defence Home Ownership Assistance Scheme (DHOAS) subsidy certificates made during the period 1 July 2008 to 31 December 2010. The total number of applications for DHOAS subsidy certificates made during the period 1 July 2008 to 31 December 2010 that were honoured (i.e. a subsidy certificate was issued). The total number of applications for DHOAS subsidy certificates made during the period 1 July 2008 to 31 December 2010 that were rejected (i.e. a subsidy certificate was not issued). The total number of issued subsidy certificates that were used (i.e. a subsidy was made to a member) during the period 1 July 2008 to 31 December 2010.One document providing the information sought. Further information regarding DHOAS can be accessed at www.dhoas.gov.au or by contacting DVA on 1300 434 627.For access to this document please contact information.access [at] dva.gov.au (information.access @dva.gov.au)

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