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Information if you're affected by coronavirus (COVID-19).

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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Sign in with myGov

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services

Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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  4. Notes, fee schedules and guidelines

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Notes, fee schedules and guidelines

The key information for treating clients who have Veteran Cards.

What a DVA health card covers

Find out which of your services we pay for when clients come to you with a DVA health card

Notes for providers

Rules for providing services to the veteran community, and information about our pharmacy arrangements

Fee schedules

Find the amounts we pay and the items that need our prior approval

Dental and allied health reform

Learn about the changes to the dental and allied health service arrangements

Allied health treatment cycle and referrals

For if you refer a client or a client is referred you to

When we must approve care

To make sure we will pay you, check which services we must first approve before you treat a client

Training and research

Courses and online advice that help health care providers improve care for veterans

Health Providers' Partnership Forum

Learn how we use the Health Providers’ Partnership Forum to work with peak health bodies

DVA contact numbers for providers

We have special numbers you can call when you have questions or need to book other services for clients

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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