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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
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Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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  1. Home
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  3. Health support
  4. Care at home or aged care
  5. Services to support you at home

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Services to help you at home

There are a number of services available to help you to stay independent in your own home.

Summary of home services

See the home care services we offer

Veterans' Home Care (VHC)

Veterans’ Home Care (VHC) provides practical help at home so you can continue to live independently

The veteran's guide to living independently

We offer many different ways to help you in and around your home

Community Nursing

Clinical nursing or personal care services may be provided to you in your home

Convalescent care

We may cover the cost of medically required recovery care following a stay in hospital

Household services

We may pay for these services if you are unable to perform them due to an accepted disability

Attendant care

An option to have a personal carer help you after surgery or for chronic health conditions

Aids, equipment and modifications through the Rehabilitation Appliances Program (RAP)

A range of items to improve your quality of life and help you remain independent

Assistance dogs

Find out about the type of assistance dogs available and if you’re eligible for one

Assistive Listening Devices

Learn about the devices that can help you to hear better in specific situations

Electric scooters and wheelchairs

Get access to equipment you may need to improve your mobility

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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