DVA Community Nursing Program
DVA provides veterans and war widows and widowers (entitled persons) with access to a range of quality health care and related services, including community nursing services, at DVA’s expense.
The DVA Community Nursing Program provides home community nursing services for entitled persons to meet their assessed clinical and personal care needs.
The aim of DVA’s Community Nursing Program is to enhance the independence and health outcomes of the entitled person by avoiding early admission to hospital and/or residential care through access to community nursing services. These community nursing services are delivered by registered nurses, enrolled nurses and nursing support staff.
Education package for new classification system and schedule of fees
DVA Community Nursing Education Package for the New Classification System and Schedule of Fees commenced on 1 October 2014.
- Education package (PPT 5.2 MB)
Note: save file to your computer to view notes pages
The educational webinar gives DVA-contracted community nursing providers an overview of the new system, including classifying an entitled person and the Majority of Care principle where combination of care is delivered; changes to referrals; requirements for reviews and comprehensive assessments; exceptional cases; and changes to the Minimum Data Set. A transcript of the webinar is also available.
- Factsheet HIP06 - Providers - Community Nursing Services
Factsheet HIP06 - Providers - Community Nursing Services (PDF 42 KB)
- Exceptional Case Unit
- Panel of DVA-contracted community nursing providers
- Coordinated Veterans’ Care
Resources for DVA-contracted community nursing providers
Classification System and Schedule of Fees
- Classification System and Schedule of Fees effective 1 January 2016 (PDF 311 KB)
Classification System and Schedule of Fees effective 1 January 2016 (XLSX 26 KB)
- Classification System and Schedule of Fees effective 1 January 2015 (PDF 83 KB)
Classification System and Schedule of Fees effective 1 January 2015 (XLSX 35 KB)
- Classification System and Schedule of Fees effective 1 October 2014 (PDF 441 KB)
Classification System and Schedule of Fees effective 1 October 2014 (DOC 15.1 MB)
Claiming voucher spreadsheet
All information required for a 28-day claim period can be provided in a table format, following the attached Claiming Voucher Spreadsheet and Guide.
- A Guide to Completing the Claiming Voucher Spreadsheet and Claim Header (PDF 1.3 MB)
A Guide to Completing the Claiming Voucher Spreadsheet and Claim Header (DOCX 614 KB)
- Claiming Voucher Spreadsheet and instructions (XLS 116 KB)
NOTE: Save the spreadsheet to your computer before attempting to open it
Minimum Data Set (MDS) submission
DVA requires DVA-contracted community nursing providers to submit data on all community nursing services delivered to entitled persons in a 28 day claim period. Data is used by DVA to monitor the provision of community nursing services, to ensure that quality health outcomes are delivered and to inform future policy development.
MDS – online submission
If you claim online through Department of Human Services (formerly Medicare Australia), the MDS is submitted along with your claim. For information visit the DHS website
MDS – manual submission
- Minimum Data Set - Collection Tool (Post 1 October 2014) (XLS 3.6 MB)
- Minimum Data Set - Collection Tool (Pre-1 October 2014) (XLS 1.6 MB)
- 28 Day Ready Reckoner 2015 (XLS 96 KB)
28 Day Ready Reckoner 2015 (PDF 1.4 MB)
- 28 Day Ready Reckoner 2016 (XLS 91 KB)
28 Day Ready Reckoner 2016 (PDF 136 KB)
Quality Management Framework
DVA-contracted community nursing providers are required to participate in performance monitoring processes. These processes ensure quality community nursing services are being delivered.