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Community Nursing

DVA Community Nursing Program

DVA provides veterans and war widows and widowers (entitled persons) with access to a range of quality health care and related services, including community nursing services, at DVA’s expense.

The DVA Community Nursing Program provides home community nursing services for entitled persons to meet their assessed clinical and personal care needs.

The aim of DVA’s Community Nursing Program is to enhance the independence and health outcomes of the entitled person by avoiding early admission to hospital and/or residential care through access to community nursing services. These community nursing services are delivered by registered nurses, enrolled nurses and nursing support staff.

Education package for new classification system and schedule of fees

DVA Community Nursing Education Package for the New Classification System and Schedule of Fees commenced on 1 October 2014.

  • Education package (PPT 5.2 MB)
    Note: save file to your computer to view notes pages
  • The educational webinar gives DVA-contracted community nursing providers an overview of the new system, including classifying an entitled person and the Majority of Care principle where combination of care is delivered; changes to referrals; requirements for reviews and comprehensive assessments; exceptional cases; and changes to the Minimum Data Set. A transcript of the webinar is also available.

    The educational webinar broadcast on the new classification system and associated schedule of fees

Other pages

Resources for DVA-contracted community nursing providers

Classification System and Schedule of Fees

Claiming voucher spreadsheet

All information required for a 28-day claim period can be provided in a table format, following the attached Claiming Voucher Spreadsheet and Guide.

NOTE: Save the spreadsheet to your computer before attempting to open it

Minimum Data Set (MDS) submission

DVA requires DVA-contracted community nursing providers to submit data on all community nursing services delivered to entitled persons in a 28 day claim period. Data is used by DVA to monitor the provision of community nursing services, to ensure that quality health outcomes are delivered and to inform future policy development.

MDS – online submission

If you claim online through Department of Human Services (formerly Medicare Australia), the MDS is submitted along with your claim. For information visit the DHS website

MDS – manual submission

Ready Reckoners

Quality Management Framework

DVA-contracted community nursing providers are required to participate in performance monitoring processes. These processes ensure quality community nursing services are being delivered.

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