Information if you're affected by coronavirus (COVID-19).
What happened to factsheets
Last updated:
14 April 2020
We have turned the old factsheets into webpage information that you can access and print on the device of your choice. For some, this change has been a warm welcome. For others, this change has meant a new way of finding information you were previously used to.
We encourage you to familiarise yourself with the new site structure and the key headings.
This temporary page has been developed to help you transition to our new site. You can search by the old factsheet IDs and keywords. You will see the new page name, and a link that will take you to the new webpage.
This page is to help you get used to our new site structure.
If you have feedback, please leave us a note using the feedback function on the side of this page.
Search for old factsheets
Old factsheet number | Old factsheet name |
Page replacing this factsheet![]() |
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IS73 | Granny Flats, Retirement Villages and Sale Leaseback Agreements | Granny flats, retirement villages and sale leaseback agreements |
GS05 | Grants-In-Aid (GIA) Program | Grants In Aid |
HSV93 | Dose Administration Aid Service (for organising doses of medication) | Have a pharmacist prepare a medicine organiser pack |
HSV132 | Veterans’ Pharmaceutical Reimbursement Scheme | Have us pay you back some pharmacy costs |
HSV146 | Additional health support for Australian civilian surgical and medical teams who worked in Vietnam from 1964-1972 | Health care for certain surgical and medical teams |
HSV01 | Health Services Available to the Veteran Community | Health services for the veteran community |
HIP121 | Hearing Services for Veterans | Hearing service information for providers |
HSV22 | Hearing Services | Hearing services |
HSV140 | Alcohol and Other Substance Treatment Services | Help for alcohol and drug problems |
DP83 | British Nuclear Test Participants and Members of the British Commonwealth Occupation Force | Help for test participants and people who served in Japan |
HCS05 | Waiver of Co-payments for Veterans' Home Care Services | Help if you cannot pay for home care services |
HCS01 | Veterans’ Home Care | Help so you can stay in your home |
MRC17 | Funeral Expenses | Help to pay for a funeral |
MRC52 and MRC53 | Family Support Package for Veterans and their Families | Help with the cost of child care |
IS74 | Renting and Rent Assistance | Help with your rent |
HIP40 | Hospital Admission and Discharge | Hospital admission and discharge |
MRC42 | Household Services | Household services |
IS35 | How to Work Out Your Rate of Service Pension - Couples | How couples can work out their service pension |
IS98 | Foreign Pensions - Social Security Age Pension | How foreign pensions can affect the age pension |
IS150 | Welfare Payment Reforms Overview | How income management can affect your pension |
IS71 | Residential Circumstances, Aged Care and Your Income Support Pension | How owning a home can affect pensions and payments |
IS190 | How to access the veteran payment | How to access the veteran payment |
Factsheet IS02 | How to Claim Service Pension | How to claim a service pension |
IS04 | How to Claim Income Support Supplement | How to claim income support supplement |
MCS13 | How to claim benefits under the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA) | How to make a claim under the DRCA |
MRC25 | How to Make a Claim under the Military Rehabilitation and Compensation Act 2004 | How to make a claim under the MRCA |
IS141 | Date of effect for pension variations - age pensioners | How to make the most of your aged pension |
VRB04 | How to Prepare my Entitlement Case or Liability Case | How to prepare your case for the VRB |
VRB06 | Summoning Witnesses or Documents for the Veterans’ Review Board | How to summon a witness for your case |
IS34 | How to Work Out Your Rate of Service Pension - Singles | How to work out your rate of service pension |
MRC08 | Incapacity for Work | How we calculate incapacity payments |
DP50 | Calculation of Disability Pension and Allowances Payments | How we calculate payments under the VEA |
IS151 | Understanding Overpayment Recovery | How we recover overpayments |
LEG02 | How Your VEA, DRCA and MRCA Payments are Protected | How your VEA, DRCA and MRCA payments are protected |
IS186 | Service and Social Security Age Pension Transition Ready Reckoner for Illness Separated Couples | Illness separated couples who received their pension before 20 September 2009 |
IS96 | Income Streams | Income streams |
MRC49 | Income Support Bonus | Income Support Bonus |
IS03 | Income Support Supplement Overview | Income support supplement |
IS46 | Income Support Supplement | Income support supplement |
IS87 | Income Test Overview | Income test |
IS159 | Indexation of Income Support Pensions and Allowances | Indexation of income support pensions and allowances |
F111-02 | Tier Classification and Tier Definitions | Learn about tier classifications and groups |
IS106 | Loans and Mortgages | Loans and mortgages |
GS04 | The Long Tan Bursary | Long Tan Bursary |
DP75 | Loss of Earnings Allowance | Loss of earnings allowance |
IS115 | Lump Sum Advance | Lump sum advance |
IS91 | Managed Investments | Managed investments |
IS140 | Date of effect for pension and veteran payment variations | Maximise your pension or veteran payment |
HSV65 | Medical Treatment while Overseas | Medical care while overseas |
HSV64 | Medical Expenses Privately Incurred | Medical Expenses Privately Incurred |