Royal Commission DVA records contact form

This service is to support you if you would like to access DVA records to help you participate in the Royal Commission into Defence and Veteran Suicide. Please note that this is not a request for records. This service will provide you with an opportunity to talk to an information access officer before you make a request for a copy of DVA records.

DVA records that you may be able to access include:

  • DVA file
  • Claim related documents
  • Defence service and medical records as held by DVA

When an information access officer contacts you:

  • If you are a veteran or you are a family member or other person who has been authorised to make inquiries on behalf of a veteran, we will ask you to confirm your identity using information that we have in our records. We will be able to assist you with information about records you have authority to access.
  • If you are not already recorded as a person authorised to make inquiries or act on behalf of a veteran, we will explain what supporting documents you will need to provide to confirm your authority and your identity. These may vary depending on your circumstances. We will be able to assist you with information about the kinds of records we hold.

The information access officer will be able to explain

  • what records we can provide to you
  • the best way to make a request for records
  • how long it will take for us to give the records.

When you submit this request contact form the Department of Veteran’s Affairs will collect your personal information. We will use your personal information for the purpose of contacting you by telephone or email to help you make an information access request for records that we hold. You can find out more about how we handle your personal information in our Privacy Policy.

An information access officer will be in contact within three business days of the request submission.

Your details

DVA client's details


Read more about how the Department of Veterans' Affairs will handle my personal information in DVA's Privacy Policy