The Department of Veterans' Affairs (DVA) funds all health services necessary to meet a clinical need for Gold Veteran Card holders, provided under the following acts:
For Veteran White Card holders, DVA will fund those services required for their accepted conditions.
If you are one of the providers listed on this page, and you are registered with the Department of Human Services (DHS), you are automatically registered with DVA to provide health services to entitled persons.
You can find out more about how to become a DVA registered provider by visiting becoming a provider.
There are limits and restrictions that apply to some types of services.
From the following list, select your particular discipline, to go to a page that describes an eligible person's entitlement to receive a referral for your services and any restrictions that may apply:
For information about the allied health treatment cycle, which commenced on 1 October 2019, visit Allied Health Treatment Cycle – Information for Allied Health Providers.
You can find the current fee schedule for your particular discipline by visiting Fee schedules.
The Notes (see the following links) define the parameters for providing health care services to entitled persons and describe the relationship between DVA, the patient and the provider. In addition to these general notes, you will find individual notes specific to your discipline.
*These notes should be read in conjunction with the notes previously provided, on this page.
Notes for chiropractors
Notes for dental providers
Notes for diabetes educators
Notes for dietitians
Notes for exercise physiologists
Additional information about exercise physiology services
Additional information is available for exercise physiologists about DVA's funding of treatment for eligible members of the veteran community.
Notes for mental health care providers
Notes for occupational therapists
Notes for optometrists, orthoptists and optical dispensers
Additional information about optical dispensing and pharmaceutical services
Additional information is available about applications to supply optical dispensing services.
Notes for orthotists
Notes for osteopaths
Notes for physiotherapists
Notes for podiatrists
Notes for general social workers
Notes for speech pathologists
For online claiming enquiries please send an onlineclaiming [at] dva.gov.au (email to online claiming) at onlineclaiming [at] dva.gov.au
For manual claiming please send all claims for payment to:
Veterans' Affairs Processing
Department of Human Services
GPO Box 964
ADELAIDE SA 5001
Claim enquiries: 1300 550 017
Open Arms - Veterans & Families Counselling Professionals — for health professionals treating patients with mental health issues arising from their military service. Open Arms Professionals offers evidence-based treatment options, assessment and outcome tools for common military mental health conditions and provides links to the latest research.