Training for providers
We offer a range of training options and courses to assist health professionals in understanding and caring for our veterans. Add this page to your favourites so you can access the links quickly.
On this page
Some of these courses are available through our training site, DVATrain. Some are available from other websites, such as Services Australia and Open Arms - Veterans & Families Counselling.Back to top
Veterans' mental health
Training programs are available for:
Understanding the military experience
To gain a better understanding of the experience and meaning of military culture in relation to veteran mental health. This program will help to increase your confidence in responding to veterans’ mental health needs. Access the 'Understanding the military experience' course via DVAtrain.
Webinar series- Veteran mental health
A series of 15 free online webinars designed to help clinicians, practice nurses and other clinical practice staff to better support the mental health needs of veterans.
Suicide prevention and veteran community
To better recognise the risk indicators, warning signs and protective factors for suicide in the veteran community, and support services available for veterans and their families.
Available through our mental health public website Open Arms . This course will help you to recognise the risk indicators and warning signs for suicide in the veteran community.
Working with veterans with mental health problems (for GPs)
PTSD — psychological interventions
This program is for mental health clinicians to better understand treatments for PTSD, including:
- case studies
- active learning activities
- video demonstrations
Users may tailor training by focusing on what they are most interested in. Access the 'PTSD - Psychological Interventions Program' course via DVAtrain.Back to top
Non-liability health care (NLHC)
This course is for those people helping veterans to understand:
- who is eligible for NLHC
- how to apply for NLHC
For eligible veterans, NLHC covers:
- cancer (malignant neoplasm)
- pulmonary tuberculosis
- any mental health condition
Access the 'Non-liability health care (NLHC)' course via DVAtrain.Back to top
Our claims process
Our claiming course, prepared by Services Australia, provides instructions on:
- how to make a claim
- channels for claiming
- how to prepare your claim
Access the training on our claims process via Services Australia.Back to top
Wound Care Module
Our Wound Care Module is for medical professionals such as nurses to identify and treat the different types of wounds suffered by our veterans.
Access our 'Wound Care Module' via the DVA website.Back to top
Carer Awareness Training
The Carer Awareness Training is a self-paced course to increase your understanding of carers, their issues and needs.
Access our 'Carer awareness training' via the DVA website.Back to top
Medicine and Therapeutics
The Veterans' Medicines Advice and Therapeutics Education Services (Veterans' MATES) website has information to improve the use of medicines in the veteran community.Back to top
Case formulation and treatment planning training
This program assists clinicians to:
- identify presenting mental health problems likely to have the most impact on recovery
- set priorities for treatment
- learn case formulation approach from experts
- watch demonstrations of case formulation
- practice case formulation based on veteran case studies
Access the 'DVA Case Formulation' course via DVAtrain.Back to top
Rehabilitation program for our providers
This course provides:
- an overview of our rehabilitation program for veterans
- relevant guidelines
It is mandatory for our contracted rehabilitation providers and consultants.
The key elements of the course are:
- key information on the referral and initial rehabilitation assessment
- rehabilitation plan development
- Goal Attainment Scaling (GAS)
- policy and case management
Access the 'DVA Rehabilitation Program' course via DVAtrain.Back to top
Accessing courses through DVAtrain
DVAtrain, also known as Pulse, is our main training site for you to undertake courses that support your work with veteran health care.
You will need to sign in to DVAtrain to complete courses and print CPD certificates. If it’s your first time signing in you will need to register.
To register for DVAtrain you will need to:
- Go to the registration page
- Enter ‘EXT’ for the registration code then press the ‘Get Started’ button
- Fill in your details and press the ‘Register’ button.
Note: External Rehabilitation Consultants are asked not to use this code and instead ask their DVA Relationship Manager for the unique rehabilitation only code.
Once you have registered you will receive an email with:
- your sign-in details
- your password
- a direct link to DVAtrain
The first time you sign in you will need to reset your password.
If you need help
If you are having problems registering or signing into DVAtrain you can email the help desk at PSB.Learning.and.Development [at] dva.gov.au
Please include your contact number in the message so we can call you to discuss any issues.
If you are an Australian Defence Force (ADF) member, you may have trouble accessing DVAtrain from the ADF's computer network. ADF members need to access DVAtrain on a device outside the ADF network.Back to top