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Information if you're affected by coronavirus (COVID-19).

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Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
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MyAccount

MyAccount will close on 10 December 2021. Remember to save your MyAccount inbox contents before then.

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Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

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Notes for providers

These Notes explain the procedures you must follow when you provide health care services to eligible clients. They describe the relationship between DVA, the patient and the yourself. You can also learn about our rehabilitation program.

Notes for General Practitioners

Guidelines for providing services to our clients

Notes for dental service providers

Guidelines for people who provide dental services to our clients

Notes for allied health care providers

Guidelines for people who provide allied health services to our clients

Pharmacy information for providers

Information and rules for providers when treating veterans 

Optical dispensing and pharmaceutical services

How to register with us so you can provide optical services for veterans

DVA rehabilitation services and contracted providers

Information for GPs and all providers and who treat our clients

FAQs for exercise physiologists

Answers to the frequently asked questions about providing exercise physiology services to our clients

Rules for transport providers

Rules for when you drive our clients to and from appointments

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The Department of Veterans' Affairs acknowledges the Traditional Custodians of Country throughout Australia. We pay our respects to Elders past and present. We recognise and celebrate Aboriginal and Torres Strait Islander people as the First Peoples of Australia and their continuing spiritual and cultural connection to land, sea and community.

To speak with someone at DVA, call 1800 VETERAN (1800 838 372)

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