Information if you're affected by coronavirus (COVID-19).
These services are confidential and available 24 hours a day.
If life is in danger, call 000.
Free counselling, treatment programs and suicide prevention training.
1800 011 046
Helps ADF personnel and their families access mental health services.
1800 628 036
Crisis support and suicide prevention help.
13 11 14
Help for people impacted by sexual assault, domestic or family violence and abuse.
1800 737 732
You can access a range of DVA services online.
MyAccount enables you to access many Department of Veterans' Affairs' services online.
DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.
Some of our clients have health care needs that are not covered in the Schedule of Fees. We assess these as exceptional cases to make sure they get the community nursing (CN) services they need.
Complete the Application for Exceptional Case Status form.
Attach all required documents as detailed in the EC form.
Complete the relevant attachment if required:
Email a scanned copy of the original signed EC application form and EC attachments as photocopies of these are not accepted.
Documents must be emailed to exceptional.cases [at] dva.gov.au.
You need to let us know when there is a variation or interruption to a client's care. To do this use the Exceptional Case Status — Variation or Interruption to Care from. Refer to our Notes for community nursing providers.
You may apply for funding for nursing consumables that cost more than $1000 by completing the Exceptional Case — Request for Funding of Nursing Consumables over $1,000 form. We have more information about this in our Notes for community nursing providers.