Rehabilitation Appliances Program (RAP)

Last updated: 
29 May 2020

Rehabilitation Appliances Program (RAP) provides aids, equipment and home modifications to help eligible DVA clients to live safely and independently, at home and in the community.

The program

The program aims to provide appropriate equipment which: :

  • meets an assessed clinical need
  • is safe for the individual’s use
  • is likely to improve independence or self-reliance, and
  • is part of a client’s health care or rehabilitation plan

Equipment will be provided from the RAP National Schedule of Equipment (The Schedule). The Schedule is regularly assessed to ensure it provides the most suitable items for client needs.p>

Who may access RAP

Clients may be eligible for RAP if they have an assessed clinical need for an aid or appliance and either a:

Who is involved in prescribing RAP equipment

There are a number of health professionals who may be involved in the RAP assessment process. These include all of the following:

  • General Practitioners and Local Medical Officers (GPs and LMOs)
  • Medical Specialists
  • Registered Nurses
  • Allied Health professionals

The Schedule identifies the most suitable health provider to assess, source and order each aid or appliance, under the “Assessing Health Provider” column.

Rural or Remote Assessments - Where the listed assessing allied health professional for a schedule item isn’t available, a LMO may perform the assessment instead. If a LMO needs help with a rural/remote assessment, please contact the Health Provider enquiries number.

RAP National Schedule

The RAP National Schedule of Equipment (the Schedule) lists the aids and appliances available through RAP. These items fall into the following broad categories:

  • continence
  • diabetes
  • oxygen and positive airways pressure (PAP)
  • mobility and functional support (MFS)
  • cognitive, dementia and memory assistive technology
  • personal response systems (PRS)
  • falls prevention
  • low vision
  • prosthesis
  • footwear
  • hearing appliances
  • speech pathology

The Schedule lists:

  • The item description
  • If you need to seek DVA approval before issuing or ordering the item ( Prior Approval)
  • If a guideline or special assessment applies to the prescribing of the item.
  • If the item is on contract (these items must be ordered from these contracted suppliers)
  • If there are any quantity or value limits that apply to this equipment
  • which items health providers may assess and prescribe.)

Schedule and guidelines downloads:

Residents in aged care facilities

When prescribing RAP items for clients living in an aged care facility check the Aged Care Eligibility Matrix. The level of care a client receives impacts on the eligibility of the client to receive some aids and appliances through RAP.

RAP forms

RAP suppliers

We contract suppliers of aids and appliances for RAP. As a health provider, the choice of supplier is up to you.

Mobility and Functional Support (MFS)


Allianz Global Assistance

The Country Care Group


Home medical oxygen therapy

Air Liquide Healthcare (ALH)

Phone: 1300 36 02 02
Fax numbers, by state:

BOC Limited
Phone: 1800 050 999
Fax: 1800 624 149

Continuous Positive Airway Pressure

Air Liquide Healthcare (ALH)

BOC Limited


Continence aids suppliers

Independence Australia

BrightSky Australia

Personal response systems (PRS)

Safety Link

Tunstall Healthcare


INS LifeGuard

Low Vision (LV) Equipment

ATE — Adaptive Technology Equipment

Quantum: Reading, Learning, Vision


Royal Society for the Blind

Vision Australia

DLA — Daily Living Aids and Appliances


Royal Society for the Blind

Vision Australia

Medical grade footwear information

We have different tips and guides for:

  • health providers who need to assess a client for medical grade footwear
  • suppliers of medical grade footwear

Health provider tips and guides

MGF suppliers tips and guides

Contact us

For enquiries about RAP, call our Health Provider Line on 1800 550 457.

As a health provider, you can also offer advice and make requests to us using the D0904 - DVA Request / Referral Form (PDF 135 KB).