Training resources

Last updated: 
6 December 2019

We have a range of training options and courses to help health professionals understand and care for veterans.

Training options

DVAtrain, also known as Pulse, is our main training site to support your work with veteran health care. You will need to sign in to DVAtrain to complete courses and print continuing professional development (CPD) certificates.

At-Ease is our public mental health website with information and resources. There is no sign in required for At-Ease as all training material is available to everybody.

The Department of Human Services' DVA claiming course provides instructions for you on how to make a claim, channels for claiming and how to prepare for DVA claiming.

The Veterans' Medicines Advice and Therapeutics Education Services (Veterans' MATES) website has information to improve the use of medicines in the veteran community.

Our Wound Care Module is for medical professionals such as nurses to identify and treat the different types of wounds suffered by our veterans.

Our Carer Awareness Training is a self-paced course aimed at increasing the understanding of carers, their issues and needs. 

Register for DVAtrain

To use DVAtrain you will need to register.  

1. Go to the registration page for DVAtrain. 
2. Enter ‘EXT’ for the registration code then press the ‘Get Started’ button.
3. Fill in your details and press the ‘Register’ button. 

When you have registered you will receive an email with your sign in details, password and a direct link to DVAtrain. The first time you sign in you will need to reset your password. 

Help with DVAtrain

If you are having problems registering or signing into DVAtrain,  you can email the DVAtrain help desk at PSB.Learning.and.Development [at] dva.gov.au. Put your telephone number in the message so we can call you to fix the issue. 

If you are an Australian Defence Force (ADF) member, you may have trouble accessing DVAtrain from the ADF's computer network. ADF members should access DVAtrain on a device outside the ADF network. 

Popular training courses 

Important Notice: The online program ‘Working with Veterans with Mental Health Problems’ is currently unavailable due to changes in hosting arrangements. DVA is working with the Royal Australian College of General Practitioners to have the program available again as soon as possible, along with ensuring GPs can continue to access Continuing Professional Development (CPD) points upon completion. DVA is committed to ensuring health professionals have access to veteran-specific online professional development programs and appreciates your patience whilst these changes are underway.

Some of the popular courses on DVAtrain include:

Understanding the military experience

This course will help you understand how being in the military can impact mental health.

DVA rehabilitation program

This course provides training on the way we need you to rehabilitate our veterans. It also covers DVA forms and guidelines and the goal attainment scaling (GAS) policy. 

Non-liability health care (NLHC) 

This course is for those people helping veterans to understand who is eligible for NLHC and how to apply for it. 

vetAWARE 

This training is for community nurses and focuses on the mental health issues and treatments for veterans, war widowed partners and ADF members. Approved by the Royal College of Nursing, this course gives nurses 10 continuing nursing education points.  

Case formulation and treatment planning training 

This course will train you in how to formulate a case and plan to treat veterans. This can can help you to focus on the problems that have the most impact on recovery and help set priorities for treatment. 

PTSD — psychological interventions

This training helps mental health professionals better understand the treatments for post-traumatic stress disorder (PTSD). You can tailor the course to focus on aspects of PTSD treatment you are most interested in.   

You can also find our training courses on other sites. 

Working with veterans with mental health problems

You can access this at the Royal Australian College of General Practitioners (RACGP) gplearning system. This course is to help GPs better understand common health conditions of veterans, the military experience and referral pathways.   

Suicide prevention and the veteran community  

Available through our mental health public website At-Ease. This course will help you to recognise the risk indicators and warning signs for suicide in the veteran community.