Time limits on claims

Last updated: 
19 December 2019

After you consult with or treat a client who has a Veteran Gold Card or Veteran White Card, you have up to 2 years from the date of service to lodge a claim for us to pay.

To make a late claim

If you want to make a claim for us to pay you more than 2 years after you consult with or treat an eligible client, there are steps you must follow.

You must show us that if we do not assess your claim, you may suffer financial hardship.

You will need to give us documents that prove you may suffer financial hardship.

To find out more about late claims and the documents you need to give us, call 1300 550 017.