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Community Nursing Program

DVA provides veterans and war widows and widowers (entitled persons) with access to a range of quality health care and related services, including community nursing services, at DVA's expense.

The DVA Community Nursing Program provides home community nursing services for entitled persons to meet their assessed clinical and personal care needs.

The aim of DVA's Community Nursing Program is to enhance the independence and health outcomes of the entitled person by avoiding early admission to hospital and/or residential care through access to community nursing services. These community nursing services are delivered by registered nurses, enrolled nurses and nursing support staff.

Community nursing update

Changes are being made to the Community Nursing Schedule of Fees, taking effect 1 January 2019. There are three new item categories, as follows:

  • Overnight Clinical and Personal Care
  • Three Times Daily (TDS) Care
  • Second Workers

Additional nursing consumables item numbers will also be added, increasing the limit from $500 to $1,000.

In addition to the new item numbers being introduced, prior approval requirements for additional travel and extensions to exceptional case status are being changed.

Further information on these changes are available in the following:

A printable flyer, which lays out the changes, is available from the Update to DVA Community Nursing Schedule of Fees (PDF 140 KB).

Providers — update your contact details now

To ensure important Community Nursing Program information and resources are received by CN providers, we are requesting all providers to update their contact details* and return the form to

*For the first time, we are requesting a contact details for distribution of program information and DVA resources within each organisation. Ideally, this would be someone who is responsible for circulating communications within your organisation.

Resources for feedback

DVA will be developing a range of resources for providers of the Community Nursing Program. These resources will be provided for comment and feedback.

Draft for comment — Community Nursing claiming


Feedback can be provided by completing the survey. Feedback will be accepted until 12 March 2019.

Terms and conditions — provision of community nursing services

Effective October 2018

Notes for Community Nursing Providers

Effective February 2019

Education resources

DVA Community Nursing Schedule of Fees

Effective 1 January 2019

Effective 1 January 2018

Further information

Community Nursing Bulletins

Visit Community Nursing Bulletins

Ready Reckoners



Quality Management Framework

Community nursing providers are required to participate in performance monitoring processes. These processes ensure quality community nursing services are being delivered.

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