DVA services during east coast flooding

Our thoughts are with everyone impacted by the rain and floods in Queensland. Falls in excess of 200 mm have been recorded and flooding is already occurring in some catchments.

DVA offices

Due to the floods there have been some temporary office closures. Online and telephone services remain operational.

The Open Arms Veterans & Families Counselling office in Maroochydore is closed today. Our Veteran Access Network office in Maroochydore is still open at this stage but we are monitoring the weather and roads.

Our offices in Cannon Hill, Spring Hill and Broadbeach remain open.

Our office in Ipswich is closed today for Ipswich Show Day.

Anyone who requires assistance can call DVA on 1800 VETERAN (1800 838 372) or lodge enquiries through MyService.


Counselling support is available through Open Arms – Veterans & Families Counselling (1800 011 046) and SafeZone (1800 142 072) – both of which are available 24/7 for the veteran community.

DVA enquiries

Veterans who require assistance with DVA services and support can call 1800 VETERAN (1800 838 372) or log in to MyService.

Please remember that DVA’s number-one priority is, and has always been, the health and wellbeing of veterans and their families. DVA is here to support the veteran community during this challenging time, and the months of clean-up to follow.

Defence Service Homes Insurance

DSH Insurance has confirmed that flood cover is an automatic inclusion in their home building insurance policy.