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Rehab@DVA — Vol. 4 No. 2 — May 2018

Budget Measures

The Minister for Veterans Affairs announced a range of initiatives in October 2017, which were driven by the Senate Committee report, The Constant Battle: Suicide by Veterans. As a result, the Department recently implemented the Family Support Package and the Veteran Payment. Both of these measures have an impact on the way that rehabilitation services are delivered and it is important that providers understand the impact on their services.

The Family Support PackageFamily enjoying a park in Autumn

We recognise that upon return from conflicts, veterans and their families can struggle to cope. This measure is designed to assist families maintain connections with their family, community and employment. Implemented on 1 May 2018, the following support will help alleviate some of the pressure when families need it the most:

Additional childcare arrangements in specific circumstances

Additional childcare arrangements in specific circumstances for:

  • veterans who have rendered warlike service, post 1 July 2004 and are in receipt of incapacity payments and participating in a DVA Rehabilitation Program under the MRCA.
  • the spouse/partner of veterans killed in recent conflicts or veterans who have taken their life after returning from warlike service.

Counselling support

  • for the immediate family members of MRCA veterans, to enable the family unit to maintain its connections to community, employment and social interaction, and manage within its budget.

Home assistance and counselling support

  • for the spouses/partners of veterans killed in recent conflict or veterans who have taken their life after returning from warlike service, to assist them to adjust to life after the death of their partner.

As a rehabilitation provider, it is important that you understand the impact of these measures on your service delivery. Further information about the measure is available in CLIK 6.5.3.

If you have any questions about the Family Support Package, please send an email to:

Veteran Payment

The Veteran Payment, available since 1 May 2018, provides eligible veterans with short term financial support and early access to rehabilitation while awaiting determination of their claim. It is important that rehabilitation providers consider a number of issues when they are referred a client who is receiving the Veteran Payment:

  • contact the client within 3 days of receiving the referral and submit your initial report within 6 days
  • consider whether a modified assessment may be more appropriate for the client’s immediate needs
  • address the client’s immediate needs in the client’s rehabilitation plan
  • consider whether a NRTW goal may be more appropriate initially to assist the client stabilise and focus on their vocational goals later in their rehabilitation program
  • include a form of vocational counselling in the plan

Please discuss any questions you have about a Veteran Payment client referral with your rehabilitation co-ordinator.

Free professional development webinar series

The Mental Health Professionals’ Network, on behalf of the Department of Veterans’ Affairs is producing a free webinar series to support practitioners to better respond to the mental health needs of veterans.

A webinar titled, Suicide Prevention and the Veteran Community, will be held on Tuesday 29 May, 7.30pm AEST.

Attend this webinar to increase your understanding of the risk indicators, warning signs and protective factors for suicide in the veteran community. Learn which supports and resources are most effective in supporting veterans and their immediate family members.   

No need to travel to benefit from this opportunity. Simply register and log-in on the night to participate from home, or anywhere you have a computer or tablet with a high speed internet connection.

Register now to attend the seventh webinar in the series.

Questions? Call MHPN on 1800 209 031 or email

Mark ToogoodRehabilitation Success Stories Series

DVA regularly publishes stories about veterans who have experienced successful rehabilitation outcomes following their participation in a DVA rehabilitation plan, which often have a focus on positive psychosocial and mental health outcomes.

The DVA Rehabilitation Success Stories series provides an insight into the challenges faced by our clients and how DVA rehabilitation assisted them to get their life back on track.  We hope that through veterans sharing their experiences, it will encourage others to seek help and assistance. This series showcases how DVA works together with our various Rehabilitation Providers around the country in order to get the best results for our clients.

Rehabilitation provider session

We will be holding our next National Rehabilitation Provider Information Session for 2018, on Friday 25 May 2018 from 2pm – 3.30pm AEST.

Topics will include GAS reporting and an update on Budget Measures.

If you are interested in attending please register by sending your name, organisation, location to attend, and your email address to:

To ensure that we can provide adequate seating for the meeting, please RSVP by COB Friday 22 May 2018. An agenda will be sent to all who respond with their details.

Videoconferences will be held at our state office locations:
Sydney Grace Room,  Tower B – 280 Elizabeth Street, Surry Hills
Melbourne Level 11 Repatriation Room 300 Latrobe Street
Perth Level 5 Conference Room, AMP Building, 140 St George’s Terrace
Darwin Conference Room, 14 Winnellie Road, Winnellie
Adelaide Smith Brothers Room, Blackburn House, 199 Grenfell Street
Canberra Level 6 Boardroom, Gnabra Building, 21 Genge Street, Civic
Hobart Victoria Cross Room, 254-286 Liverpool Street
Townsville Conference Room, 520 Flinders Street
Brisbane Level 4 Bar 1 Conference Rm & Level 5 Blackhawk Rm 259 Queen St

By holding regular Information Sessions, we aim to create a collaborative forum and ensure that providers across Australia are updated on current and upcoming DVA policies and initiatives.


If you have a topic that you would like to hear more about, please let us know by emailing

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