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Non-Liability Health Care

Do you need immediate assistance? Please call VVCS, the counselling service for veterans and their families on 1800 011 046

Non-Liability Health Care (NLHC) allows former and current Australian Defence Force (ADF) personnel, depending on their eligibility, to receive treatment for the following conditions:

• Cancer (Malignant Neoplasm);
• Pulmonary Tuberculosis; and
• Any Mental Health Condition.

There is no need for the condition to be accepted as service related. However, the eligibility for treatment of each condition depends on the period in which service was rendered, or in some cases, the nature of service (e.g. service on operational deployments).

Cancer and Pulmonary Tuberculosis

For information on eligibility for NLHC treatment of cancer and pulmonary tuberculosis, please see Factsheet HSV109

Mental Health conditions

Non-Liability Health Care covers treatment for any mental health condition, including:

  • Posttraumatic Stress Disorder (PTSD)
  • Depressive disorder
  • Anxiety disorder
  • Alcohol Use Disorder
  • Substance Use Disorder
  • Phobias
  • Adjustment Disorders
  • Bi-Polar Disorder

Have you had Full-Time Service in the ADF?Am I eligible?

Eligibility for the treament of mental health conditions has been expanded to anyone with any period of continuous full-time service with the Australian Defence Force (ADF).

This means that if you have had full-time service in the ADF, even for as little as one day, you are eligible to receive treatment for any mental health condition. It doesn’t matter when you served, how long you served, or the nature of your service.

If you are a Reservist, you may also be eligible for Non-Liability Health Care if you have any period of continuous full-time service. This may be through prior service in the permanent forces of the ADF, or if you have been deployed on continuous full-time service, or if you have undertaken a continuous full-time service contract.

How do I apply?

You can choose to apply for Non-Liability Health Care for mental health conditions in the way that suits you. You can apply:

  • by emailing:
  • by phoning: 133 254 (metropolitan callers) or 1800 555 254 (regional callers) to request the relevant form
  • by filling in a paper form or an online form

You may be asked to provide proof of your identity and service, but you do not need to have a diagnosis. Once your application is accepted you can access treatment for any mental health condition without seeking further approval from DVA.

How do I receive treatment?

Non Liability Health Care treatment is accessed through a White Card. The White Card covers the entire cost of your treatment for any mental health condition. This means that you won’t have any out of pocket expenses when you see your health care provider.

You will have to pay for any pharmaceuticals you may be prescribed, but you will be able to purchase these at a concessional rate. In addition, you will receive a fortnightly payment to help offset the cost of pharmaceuticals.

If you are already receiving treatment for a mental health condition, you can continue to see your treating doctor using your White Card. You can also seek reimbursement for any out-of-pocket treatment expenses you’ve incurred in the three months prior to lodging your application.

If you don’t already have a general practitioner or treating specialist, and you’re not sure how to find a clinician, the Veterans and Veterans Families Counselling Service (VVCS) can assist you to connect with suitable support. If you are finding any part of this process overwhelming you should also call VVCS.

Helpful links and contacts

If you need immediate help: you can phone VVCS at any time, day or night, on 1800 011 046.

More information on VVCS, the counselling service for veterans and families is available on the VVCS website or in Factsheet VCS01 - VVCS

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