Veteran Wellbeing Centres

Last updated: 
26 June 2020

What is wellbeing?

Simply put, wellbeing describes how you feel about yourself and your life. Wellbeing is both subjective and objective and includes a complex combination of biological, lifestyle, socioeconomic, societal and environmental factors, which can be influenced by health care, welfare support and other interventions (Australian Institute of Health and Welfare, 2018).

DVA has introduced a Veteran Wellbeing Model to help guide our understanding of the life factors that matter most to veterans and their families 

Where will the Veteran Wellbeing Centres be located?

The six Veteran Wellbeing Centres will be located in Townsville, Darwin, Perth, Adelaide, Wodonga and Nowra.

How will the funding be used?

Each Centre will receive $5 million over three years for:

  • Capital works projects to construct new buildings or redevelop or enhance existing buildings
  • The provision of space for community partners, ESOs and DVA
  • Facilitating the provision of comprehensive, affordable and high quality wellbeing services for veterans and their families. This could include some operational costs if required.

Who can access the Veteran Wellbeing Centres and their services?

Current and former serving Australian Defence Force (ADF) members, including reservists, and their families can access the Centres and the services that they offer.

What services will be provided?

Each centre will provide services and support that are based on local needs and opportunities. These services may include, but are not limited to:

  • Transition and employment support,
  • ESO advocacy services and social connectedness,
  • Physical and mental health services, and
  • Client and community engagement.

Outreach services to the wider community may also be provided subject to the location of the Centre and local need.

Is there a cost to access these services?

The services that operate from the Centres will have their own guidelines and therefore will manage their cost arrangements and any charges.

Ongoing sustainability will be a key consideration.

When will services commence?

Some Centres are already delivering services to veterans and their families. These services will continue, while they undertake community consultation to develop their service model. If a new building or refurbishment of an existing building is required, then full service delivery will commence upon completion.

The six Centres are expected to be operational by 2022.

Will all the Veteran Wellbeing Centres be the same?

No. Each Centre will ensure that the services and support delivered in their location are based on local need and opportunity. This will be determined through consultation with veterans, their families and the community. Ongoing evaluation will ensure responsiveness to local needs and priorities.

The Veteran Wellbeing Centre Grant Opportunity Guidelines can be found here.

For more information, please email veteranswellbeingcentres [at] dva.gov.au

Tasmanian Feasibility Study

The Department is working with the Tasmanian Government to undertake a Feasibility Study into the potential for an integrated, nationally connected veterans' support service for the state.

This builds on the Federal Government’s $30 million investment in a network of six Veterans’ Wellbeing Centres across the nation.

The study will seek to:

  • Collect input via consultation with a broad range of stakeholders – including, but not limited to, veterans and their families, Ex-Service Organisations and advocates, service providers (e.g. mental health workers, physiotherapists, rehabilitation specialists, advocacy services, etc), government stakeholders, and the existing VWC network;
  • Identify whether the current health and wellbeing service delivery environment is meeting the needs of veterans and their families in Tasmania;
  • Identify the services available to veterans and their families, how each service operates, how and to what extent the services are being accessed and by who with reference to age, gender and geographic location;
  • Assess whether, and how, a wellbeing support model will provide long-term benefits to veterans and their families in Tasmania;
  • Assess if a potential model could be implemented and operate effectively and efficiently to support the needs of Tasmanian veterans and their families;
  • Propose a potential effective, efficient and sustainable implementation approach for any Tasmanian wellbeing support model; and
  • Consider the appropriateness of other community sectors such as first responders or others to form part of the wellbeing support model

Minister Chester recently announced that the University of Tasmania would lead the feasibility study.  The University of Tasmania will shortly begin consulting with the community.

Findings from the study will be used to assist consideration of future directions, through a better understanding of client needs and service delivery to veterans and their families.

If you wish to know more about this study please email TasFeasibilityStudy [at] dva.gov.au or read more in the Minister's media release

ACT Feasibility Study

The Department is working with the ACT Government to undertake a joint feasibility study into the potential for a national research centre and tele/digital health hub, to be located in the ACT.

The feasibility study will explore the development of an integrated, nationally connected service to support veterans' and their families, complementing and enhancing the network of Veteran Wellbeing Centres.

The results of the feasibility study should provide an opportunity to enhance mental health research and link services from the ESO and broader support community to veterans and their families.

If you wish to know more about this study please email ACTFeasibilityStudy [at] dva.gov.au