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Receive urgent help

These services are confidential and available 24 hours a day.

If life is in danger, call 000.

Open Arms

Free counselling, treatment programs and suicide prevention training.

1800 011 046

ADF Support Line

Helps ADF personnel and their families access mental health services.

1800 628 036

Lifeline

Crisis support and suicide prevention help.

13 11 14

1800RESPECT

Help for people impacted by sexual assault, domestic or family violence and abuse.

1800 737 732

Online services

You can access a range of DVA services online.

MyService

  • Make and track your claims
  • Access your digital Veteran Card
  • View your accepted conditions
Login to MyService

MyAccount

MyAccount enables you to access many Department of Veterans' Affairs' services online.

Login to MyAccount

Providers and ESOs

DVA Online Services modernises transactions for service providers such as transport bookings and invoicing.

Login to DVA Online Services
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Help to cover healthcare costs

You may be able to ask us to give you back money after you pay healthcare bills. We can also help you cover energy costs if you need to run medical equipment at home. This includes home heaters or coolers that help you manage your medical condition.

  • Essential Medical Equipment Payment

    An annual payment to help with the additional costs of running essential medical equipment and medically required heating or cooling

  • Help with your vehicle costs

    We may help you buy, maintain or modify a vehicle if you have an injury related to your service

  • Manage medicine and keep costs down

    Keep medicine bills low and manage your medicine through our support services and financial aid

  • Medical Expenses Privately Incurred

    How you can request reimbursement for out of pocket medical expenses

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To speak with someone at DVA, call 1800 555 254

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