Liability and compensation under the DRCA pathway

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If you have a service related injury or condition you may apply for compensation. If we make a determination about your case that you are not happy with you can ask us to review it.

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The review pathway

A DVA staff member who was not involved in the original decision will review your case.

We will contact you, or a representative of your choice, to advise who will be handling the case and the process that they will follow.

Under the Safety, Rehabilitation and Compensation (Defence-related Claims) Act 1988 (DRCA), a review is called a reconsideration.

A reconsideration may result in:

  • confirmation of the original decision
  • revoking the original decision (and replacing it with a new one)
  • other changes to the original decision, such as changing the rate of payment.

We will write to you to explain the result of the reconsideration. This will include the reasons for the result.

If you are not satisfied with the reconsideration have a right to appeal to the Administrative Appeals Tribunal (AAT).

Decisions we can reconsider

The decisions that we can reconsider include, but are not limited to:

  • initial liability for an injury, disease, illness or death
  • incapacity for service or work benefits
  • permanent impairment compensation payments, including if we grant them and how much we pay
  • payment for household and attendant care services
  • payment for the costs of modification to your home, car or workplace
  • provision of rehabilitation services.

Other claims

If you disagree with one of our other decisions, you can find information on the following pages:

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How to request a reconsideration

After we let you know of a decision we make under DRCA you have 30 days to request a review.

You can request a review in one of the following ways:

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There are no costs involved in a reconsideration.

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