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Factsheet HSV69 - DVA Health Card - Pharmaceuticals Only (Orange Card)

Purpose

This Factsheet describes the benefits available with your DVA Health Card —Pharmaceuticals Only (Orange Card).

Sample photo of the DVA Health Card – for Pharmaceuticals Only (Orange) 

What is the Orange Card?

The Orange Card is for pharmaceuticals only and cannot be used for any medical or other health care treatment. It gives you access to the subsidised pharmaceuticals and medicines under the Repatriation Pharmaceuticals Benefits Scheme (RPBS). Please see Factsheet HSV92 Repatriation Pharmaceutical Benefits Scheme (RPBS) for more information about the RPBS.

Who can obtain an Orange Card?

An Orange Card is issued to Commonwealth and allied veterans and mariners who:

  • have qualifying service from World War I or II
  • are aged 70 years or over; and
  • have been resident in Australia for 10 years or more.

Who is a Commonwealth or allied veteran?

A Commonwealth or allied veteran is a person who, as a member of the defence force established by a British Commonwealth or allied country, rendered continuous full time service during a period of hostilities, in connection with war or warlike operations in which the Australian Defence Force was involved.

An allied mariner is a person who, between 3 September 1939 and 29 October 1945, was employed as a mariner in sea-going service on a ship that was operated by, or on behalf of, an allied country.

There are restrictions on some veterans and mariners from particular countries and within certain limited periods of service.

What is World War I or II qualifying service?

Qualifying service has a specific meaning under the Veterans’ Entitlements Act 1986 (VEA). For further information on how qualifying service applies to you, see Factsheet IS57 Australian, Commonwealth and Allied World War 2 Veterans Qualifying Service.

Factsheet IS57 – Australian, Commonwealth and Allied World War 2 Veterans Qualifying Service

What are the benefits of the Orange Card?

Your Orange Card allows you access to the subsidised pharmaceuticals and medicines under the Repatriation Pharmaceuticals Benefits Scheme (RPBS).

The RPBS contains all items available to the general public under the Pharmaceutical Benefits Scheme (PBS), and also an additional list contained in the Repatriation Schedule of Pharmaceutical Benefits (RSPB) which is exclusive to veterans. Therefore the range of subsidised pharmaceutical items available with your Orange Card is much wider than that for the general public.

How much subsidy do I get for my pharmaceuticals?

As an Orange Card holder, you obtain your prescribed medications at the concessional rate. You are also entitled to receive the Veterans Supplement. Please see Factsheet HSV92 Repatriation Pharmaceutical Benefits Scheme (RPBS) for more information.

*Note: Orange Card holders are not eligible for DVA’s Veterans’ Pharmaceutical Reimbursement Scheme. Please see Factsheet HSV132 Veterans’ Pharmaceutical Reimbursement Scheme for more information.

When do I use my Orange Card?

Your Orange Card identifies you as being eligible for pharmaceutical benefits for most conditions. You should inform your doctor of this entitlement, and present your Orange Card to the pharmacy whenever you have a prescription dispensed. Otherwise you may be charged the full price for your prescriptions.

If you have also been issued with a DVA Health Card – For Specific Conditions (White Card), you should continue to use your White Card when having a prescription dispensed for pharmaceutical items relating to those conditions. Please see Factsheet HSV61 DVA Health Card —Specific Conditions (White Card) for more information.

Can I use the Orange Card anywhere in Australia and overseas?

You can use your Orange Card anywhere in Australia, but not overseas.

When does my Orange Card expire?

The expiry date is shown on the front of your Orange Card. You will receive a replacement card about one month before the expiry date. If you do not receive your replacement card ring your DVA State Office. If you move interstate please contact your DVA State Office so your replacement card is sent to the correct address.

What do I do if my Orange Card is lost, stolen or damaged?

If your Orange Card is lost, stolen or damaged, you must contact DVA immediately so your card can be cancelled and a new Orange Card issued. It may take up to two weeks for a new card to be issued. DVA will provide a letter of authority for this period if you need one, or your health provider may phone DVA for information of your eligibility and entitlements.

More Information

DVA General Enquiries

Phone: 1800 555 254 *

Email: GeneralEnquiries@dva.gov.au

DVA Website: www.dva.gov.au

Factsheet Website: www.dva.gov.au/factsheets

* Calls from mobile phones and pay phones may incur additional charges.

Related Factsheets

Disclaimer

The information contained in this Factsheet is general in nature and does not take into account individual circumstances. You should not make important decisions, such as those that affect your financial or lifestyle position on the basis of information contained in this Factsheet. Where you are required to lodge a written claim for a benefit, you must take full responsibility for your decisions prior to the written claim being determined. You should seek confirmation in writing of any oral advice you receive from DVA.

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24 October 2018